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  5. Reviews of Homewood Suites by Hilton Columbus/Polaris

Reviews of Homewood Suites by Hilton Columbus/Polaris This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2045 Polaris Parkway, Columbus, OH 43240, United States

#48 of 127 hotels in Columbus

Guests' Choice

Review Score

Based on 122 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Mold in my shower, prev. guest's rotten food in my ice bucket, bags of garbage were in my hallway all day long.

    Seemed new, fresh.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    9.0
    Wonderful
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast is always good

    Stayed in August 2025

  • Reviewed: August 7, 2025

    7.0
    Great location, overpriced for the quality
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    Did not participate in the breakfast. The location was the main reason for choosing this property. The room was clean but when I got out of bed the next morning there were ants all over the desk in the room. Did not have any food in the room for this to be an attraction for them. There is only one elevator for this property and it was rather slow going between floors. Also was not a fan of the no vending machines on the property. Drinks down at the front desk were way overpriced and not a good selection. Had to walk to a local store to get drinks.

    Stayed in August 2025

  • Reviewed: June 21, 2025

    9.0
    Just there for one evening, but the room was great it was
    • Business trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    The sweet type room was excellent

    Stayed in June 2025

  • Reviewed: May 26, 2025

    7.0
    It was okay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was not as clean as it should be they could use some upgrades

    Location

    Stayed in May 2025

  • Reviewed: April 23, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Not applicable

    Staff behaviour, Food, Hospitalization, Value for money

    Stayed in April 2025

  • Reviewed: April 14, 2025

    9.0
    Overall excellent stay!
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast didn’t start until 7am, which I think is late. We were there for a volleyball tournament that started at 7, so we had to go elsewhere for breakfast that morning. I guess it didn’t really matter because the breakfast looked horrible. The second morning we were able to try the breakfast. The hot choices were taco meat, some sort of white chunky stuff (still have no idea what it was) and precooked sausages. There were many carb based choices, but that doesn’t work for a diabetic diet. Honestly, it looked so bad, we chose to leave the property and pay for breakfast. That was a big disappointment. I expected it to be a good breakfast because everything else in the hotel was amazing. When we were checking out in the morning I asked the lady at the front desk for a receipt. She said she could not give me one because I “booked through a 3rd party”. I asked if I could at least have the total I would be charged. She said no. I’d have to get that from Booking.com. I stay in many hotels and that has never happened before.

    The gentleman at the desk was so friendly and welcoming! The room was excellent. Very clean and comfortable.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Would select this hotel again my next visit
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a hot meal as advertised but not a lot of selection, eggs were marginal

    Room was clean, fresh, and well furnished.

    Stayed in April 2025

  • Reviewed: March 21, 2025

    9.0
    great
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    the swimming pool and breakfast

    Stayed in March 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean facilities. Staff hospitality. Check out isn't till noon!

    Stayed in February 2025

  • Reviewed: January 23, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Maintenance man was to fix heat didn’t return

    Heat not working

    Stayed in January 2025

  • Reviewed: October 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower could have been a little cleaner.

    The pool, having a kitchen and free breakfast.

    Stayed in October 2024

  • Reviewed: September 1, 2024

    9.0
    Stayed one night for the states fair it was nice clean and comfortable would stay again
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Nice , clean and provided breakfast

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    It really is a nice facility but I just hope they make sure things are done like the bedding
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we turned down the sofa bed the white sheet was stained and it grossed me out. Then we pulled a blanket out of the closet and it also had a stain and didn’t smell clean 🤮

    The room was spacious and had a Fridge,Microwave,dishwasher and sink.

    Stayed in August 2024

  • Reviewed: August 10, 2024

    8.0
    Recent stay 2024
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Mattress for sofa bed was uncomfortable.

    Staff were friendly and room was exactly what I booked.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The grills provided were awful.

    The staff was very friendly and helpful.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower had a lot of mold in it!

    Location was great. Loved the amenities in the room

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No comment

    The room was spacious, and the bed was comfortable.

    Stayed in June 2024

  • Reviewed: June 15, 2024

    9.0
    Pleasant overnight stop
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room lighting was a little dim, and some of the decor was shabby and ripped. It didn't bother us, as we were only staying for one night, but if you were there a long time, it might be something to ask the front desk to have swapped out for undamaged items.

    The hotel manager was very responsive and attentive. It was in a very nice area, close to lots of restaurants and shopping. The room was clean.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower wasn't accessible for my disabled husband. We needed a roll-in shower. The gym smell was awful, unhealthy odor. Needs gutted and everything replaced.

    The room was spacious.

    Stayed in June 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Just little things like light bulbs out in the room

    Most everything.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool area is very warm. Was watching my kids swim and started feeling lightheaded. Small repairs needed in the room such as the shower rod not attached and a handle coming off the door.

    Nice room size. Kitchen had supplies.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 5 nights

    tv remotes to work better and one tv was very dark even after turning up brightness. Have bigger trash cans. could have more linens in kitchen.

    just thought 900 for 5 days was a little high for a small room.

    Stayed in April 2024

  • Reviewed: March 6, 2024

    8.0
    Stay was acceptable upset about the uninformed hold.
    • Leisure trip
    • Group
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    An advance warning

    My only concern was the unexpected $100 hold placed on my card for possible incidents. It is unfair to require a payment or hold without informing individuals in advance.

    Stayed in March 2024

Showing 1 - 25

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