About the only thing I really had a problem with was when they decided to deep clean our room. Meaning shampooing the carpet and drapes. I am extremely allergic to most products. Fortunately they notified us but they cleaned the rest of the floor. I was on my inhaler for that day and the following day.

Breakfast was good but could've used COLD yogurt. The yogurt was warm the day I decided to try it...no ice...plus no plain yogurt option but there were plenty of other options to choose from. The eggs were nice. The fruit was ripe and fresh!

Stayed in April 2024

Liked everything.

Clean, spacious room. Included breakfast. Moments from many of Louisville’s main attractions.

Stayed in April 2024

Bed was a little too firm for our liking.

There was a CEILING FAN OVER THE BED!! :) I sleep with a fan on at home and miss it when I say at hotels. This made my day!

Stayed in April 2024

Pool was cold and small.

Comfortable bed, big breakfast selection. Beautiful room, close to everything downtown.

Stayed in April 2024

It really was an ideal stay. Waters in the room, are about all I can think of.

Breakfast was okay. Seems just standard for quick breakfasts these days. Wish that it went till 10 AM Location was outstanding. I will for sure be back!

Stayed in April 2024

We enjoyed the staff. Everyone was super friendly and very helpful. The property was clean and very comfortable. The location was centrally located.

Stayed in April 2024

They had to close the pool because there was a large group prior and they needed to shock it. Unfortunately we booked specifically for the amenity of the pool so it was very disappointing. The staff made it up to us and I think in the future they will let guests know ahead of time if that happens. Other than that, the hotel was wonderful and very comfortable.

The rooms and overall grounds were nicer than in the photos and the rooms were super spacious.

Stayed in April 2024

Treadmills worn out

Excellent breakfast, exercise room big, loved the little courtyard,

Stayed in April 2024

Outside the building is bad, it looked like the ghetto. I would recommend a different area.

The property inside the building was clean.

Stayed in April 2024

There is no parking for the property included in the stay. You have to pay to park in a coordinating lot around the hotel.

Super friendly staff, clean beds and rooms, kids loved the pool.

Stayed in March 2024

I wish there was a more pet friendly grassy spot to walk, but the location is downtown Louisville so it is a cityscape.

I love this pet friendly property! Spacious rooms, comfy bedding, great showers, and very good breakfast!

Stayed in February 2024

I left my water bottle which I had gotten in France in the fridge and I would like to have it back. I don't know if they found it, threw it away, etc. I was told to go to a website and file a report, and I did, but I thought I would've heard back by now.

Stayed in February 2024

We booked this hotel because the site stated that it was handicap accessible. We mistakenly thought this meant that my husband could use the bathroom facilities while on his walker. Well that was not the case. He could not get the walker into the bathroom and while using those facilities he had to leave the door open and the walker blocking the doorway.

The staff was personal and professional. The property was very clean and well cared for.

Stayed in March 2024

Nothing

The staff was the most amazing staff I have every come across. Well Done!

Stayed in March 2024

Room was spacious and clean.

Stayed in March 2024

Didn’t let us sit in the outdoor area even though there’s heaters and a fire pit. Need to keep this open into the night (especially when it’s not a rowdy group)

Great central location. Day staff was the best!

Stayed in March 2024

Had a lot of city noise that I realize can’t all be helped and felt it was a bit overpriced.

Room was very clean. Bed was very comfortable. Shower had excellent water pressure. Breakfast was good. Parking was close.

Stayed in February 2024

It was VERY clean. staff was so friendly and welcoming! breakfast was super nice as well too and rooms were very decently sized! loved having a full size fridge.

Stayed in February 2024

A foam pad for the sofa bed would have been nice perk.

Loved the kitchen in the king suite. All the staff were super friendly.

Stayed in January 2024

Not a thing.

We loved it. Lots of variety and options!

Stayed in January 2024

Parking was in a ramp down the street. The entrance we first found was blocked so we went back to the hotel and were told we had to go around the block for the entrance. Why we weren’t told that at first, I don’t know! The QR code we were given to enter the structure did not work. An attendant was there who let us in. When we walked a block back to the hotel, we were given a new access code so we could leave the structure the next day without paying, since we were already charged $28 by the hotel to park for one night. All in all, it added over 30 minutes to our getting settled for the night. Might not seem like a lot but we are over 65 years old, it was after 8 PM, raining and we were in an unfamiliar city.

Loved having a suite with a kitchen. We arrived late and were able to make dinner in our room with food that we were traveling with.

Stayed in January 2024

So friendly! Clean! Efficient! Cannot say enough good things!

Stayed in January 2024

We were only there a few days and the swimming area and exercise area had no towels. I had to keep asking for them and the workout area had nothing to wipe down the machines with.

I really liked this property. Probably one of the better places I have stayed. The staff was nice and attentive. Very informative if we asked questions. The property had areas for groups to meet up and not be in their rooms wondering if they are keeping their next-door neighbors up. They had a pool table in the lobby. The beds and rooms were really nice and the little kitchen area was just perfect. Close to Whiskey Row and close to highway access so we didn't have to drive much in the city.

Stayed in January 2024

Nothing!

It was our first time staying in an extended suite such as this. Typically I rent via VRBO. We were very pleased with everything!

Stayed in December 2023