5893 American Way, Orlando, FL 32819, United States
#141 of 408 hotels in Orlando
Guests' ChoiceBased on 320 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
7.0
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End of dialog contentReviewed: 26 July 2025
משה
IsraelBreakfast was very simple, no vegetables at all! Bread was missing several times and there isn't much seating. You have to arrive early in the morning to get a seat! It wouldn't hurt to vary the meals.
Wonderful hotel, the staff was welcoming and very helpful and took every request of ours seriously! The hotel was very clean and the rooms were brilliant! Comfortable beds! I would go back there again...
Stayed in July 2025
Reviewed: 13 July 2025
Alison
United KingdomThe only thing I can think of for improvement would be to add a few bus services but can’t think of anything else.
Free breakfast was better than expected & a real bonus. The location for us was excellent - only 5 minute drive from Universal Studios. Used the free shuttle bus service which saved on parking charges. The kitchenette in the room was useful & we used it to make a couple of dinners.
Stayed in July 2025
Reviewed: 5 July 2025
Ivy
United KingdomThe air conditioner was very noisy and would turn on and off automatically so I would feel hot and cold when sleeping.
Clean and comfortable.
Stayed in July 2025
Reviewed: 4 July 2025
Sardharia
United StatesThe elevator was working and not working! Once stuck for 7 minutes
Loved it. People are amazing!
Stayed in July 2025
Reviewed: 22 June 2025
Hamad
KuwaitThe breakfast buffet needs some vegetables, fruits, and cheese selection, I got tired of eggs and oatmeal every day. One elevator was broken for 3 days, and only one was working.
I liked the lobby, the spacious rooms, I wish there were more amenities like bathrobes or slippers. They respected our request to stay in a floor free of pets. The mini kitchen was perfect for quick dinners, I appreciated the microwave and the full sized fridge.
Stayed in June 2025
Reviewed: 16 June 2025
Andrea
ArgentinaThe elevater didnt work!!! Come on!!! Breakfast poor
Lovely bedrooms!!! Nice decoration and very comfortable
Stayed in June 2025
Reviewed: 12 June 2025
David
IrelandIf you’re going to Universal Studios it is an ideal place to stay. It’s right beside the parks and also offers complimentary breakfast which is a huge bonus.
Stayed in June 2025
Reviewed: 7 June 2025
Kerry-louise
United KingdomAlthough the towels were changed every day which was great, I’m unsure that the bed sheets had been changed within our 2 week stay.
Spacious well equipped rooms, the pool area was lovely, breakfast, Wednesday social. Location perfect
Stayed in June 2025
Reviewed: 31 May 2025
Robin
United KingdomNone
Good size apartment, the second bedroom is the living room, perfect location, pool as lovely and warm. Nice staff. Very clean and safe.
Stayed in May 2025
Reviewed: 31 May 2025
Stephanie
United StatesNothing
Clean, spacious, good breakfast, very kind and helpful staff
Stayed in May 2025
Reviewed: 31 May 2025
Ginger
PeruIt didn’t have conditioner 🥺 and one elevator did not work
The size of the room
Stayed in May 2025
Reviewed: 20 May 2025
Hywel
United KingdomAn oven in the room would have been nice, but by no means was issue
The room was spacious and had all the amenities you would need in case you forgot something at home. The kitchen area was brilliant, and the fridge was big enough to store anything you buy on your holiday. The breakfast was good and varied slightly every day, which is nice. The location was incredible. Easy to go down International Drive or order a taxi to go to any of the nearby malls. The provided transport was amazing, easy to use and always on time. Could not have asked for a better place to stay.
Stayed in May 2025
Reviewed: 2 May 2025
Ana
United StatesVery nice hotel Close to Universal Very friendly employees
Stayed in April 2025
Reviewed: 22 April 2025
Samantha
United KingdomThere was noise from the road which did take a bit of getting used to at night, but accept that if you are staying anywhere in this area/International drive - you are close to a busy road! It certainly did not spoil the stay.
The property was clean and fresh having just undergone a refurbishment. The room was ideal, with a separate living and kitchen area, it was a great size. The staff were very friendly and helpful. When the ladies on reception heard us singing happy birthday to my son, they gave him a card and a bag of sweets and snacks as a gift which was a lovely touch. The pool area was very clean and well maintained with plenty of shade with cabanas and a great hot tub. We also used the fitness suite and laundry rooms which were easy to use and well maintained. Ideal location for universal parks and just a short trip on the shuttle bus. Would definitely recommend.
Stayed in April 2025
Reviewed: 15 April 2025
Christina
United StatesLarge clean comfortable rooms. Liked the kitchenette. Full size refrigerator. Housekeeping brought fresh towels everyday. Free shuttle to universal.
Stayed in April 2025
Reviewed: 14 April 2025
Hanna
United StatesLovely property! Clean and beautiful. Amazing breakfast. 10/10. Saved me from another horrible hotel I was staying at and they even took me in in the middle of the night! So sweet! Nice pool which I wanted to hang out at more and wine on tap!
Stayed in January 2025
Reviewed: 10 April 2025
Watson
United StatesI had no issues!!
The hotel was in a great location. The breakfast was great and the room was very clean.
Stayed in April 2025
Reviewed: 2 April 2025
Kayondra
United StatesLocation was perfect, staff amazing and couldn’t have asked for a better breakfast omg food awesome.
Stayed in March 2025
Reviewed: 31 March 2025
Junior
United StatesGreat location and great service by the from desk.
Stayed in March 2025
Reviewed: 17 March 2025
Brenda
United Statesbreakfast was not the best but did offer many choices
staff very friendly, location perfect, convenient, loved the shuttle.
Stayed in March 2025
Reviewed: 26 February 2025
Derek
United StatesThere was nothing I did not like it was a great experience
I thought the room was very cleaned. Beds were comfortable and the breakfast was excellent. It was exactly what we needed.
Stayed in February 2025
Reviewed: 17 February 2025
Henrik
DenmarkThe bath is a standing tub, with a very low showerhead, only hitting chest and down. There's no where to hang wet bathing wear or used towels (which only matters if you don't just throw them on the floor for daily replacements). There's only 2 chairs for the table, so if you choose to eat in one night, it's either in teams or 2 People sitting in the couch. There are some noise insides the rooms from the I4 Express exit Road just behind the hotel. Normally not an issue, untill especially at early morning time when People without silencers on their cars seems hellbend on waking all of Orlando up. It's perhaps not really the hotels fault, as they seem to have done alot to reduce it. But still an issue, when in a room on the hotel rearside.
The Rooms are confortable, clean and reasonable sized. The breakfast area is nice light and open, with good seatings. The poolarea works fine, althoug simple and not large, hotel size compared.
Stayed in February 2025
Reviewed: 15 February 2025
James
United StatesEverything,great breakfast
Stayed in February 2025
Reviewed: 10 February 2025
Alberto
United Statesprice
breakfast good . room very clean . good location
Stayed in February 2025
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