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  5. Reviews of Homewood Suites by Hilton Phoenix-Chandler

Reviews of Homewood Suites by Hilton Phoenix-Chandler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7373 West Detroit Street, Chandler, AZ 85226, United States

#28 of 48 hotels in Chandler

Guests' Choice

Review Score

Based on 112 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.2

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioner only in bed room was not cooling rest of suite

    Stayed in August 2025

  • Reviewed: June 30, 2025

    8.0
    Clean, quiet, comfortable, great rates, and convenient to the freeway.
    • Business trip
    • Couple
    • One-Bedroom King Suite with Fireplace - Non-Smoking
    • Stayed 4 nights

    There were only two spoons in the kitchen. There were several of other kitchen dishes and utensils, but not spoons. We were told that housekeeping would come in every other day, but they did not come in at all.

    The breakfast was great! I really liked the breakfast tacos. The room was clean and comfortable. The bed was comfortable, and we slept well. I loved that there was a dishwasher in the kitchen. I like that the kitchen was stocked with soap, and everything I would need. I loved the soaps, shampoos and lotions in the bathroom.

    Stayed in June 2025

  • Reviewed: December 1, 2024

    9.0
    Definitely a plus. Will stay again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Portable A/C units on floor.

    Good bed. Good breakfast.

    Stayed in November 2024

  • Reviewed: August 12, 2024

    7.0
    It was okay
    • Business trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They I had to pay extra for parking

    I enjoyed the suite room although the pictures were a little misleading about room size

    Stayed in August 2024

  • Reviewed: June 20, 2024

    9.0
    Excelled in every category.
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The laundry room wasn’t in service.

    We had booked a normal room initially, however we were moved to a suite, free of charge, that was above and beyond expectations. The staff was very friendly and helpful, and the food was unexpectedly good. We even happened to catch a happy hour with free food and drinks. Amazing stay for the price point!

    Stayed in June 2024

  • Reviewed: May 24, 2024

    9.0
    Wonderful
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property was excellent. Only complaint was that while my room was almost directly above the check-in desk, I had to walk with all my luggage down a hall and all the way down another to the elevator and then back down the entire 3rd level hall to my room. Way the hell too much walking after a long day driving.

    Your properties are always clean and modern, staff is always helpful and friendly.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Stay was perfect. Staff went above and beyond to assist.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area was not properly lit. Hot tub was so cloudy you could not see the floor (too dirty)

    Everything but the poor little pool area

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee and too little choices

    Good and satisfying

    Stayed in May 2024

  • Reviewed: March 31, 2024

    8.0
    Loved the room/disappointing breakfast.
    • Couple
    • One-Bedroom King Suite with Fireplace - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We were disappointed in the breakfast each morning. Some items were room temperature/cold that should have been warm or hot, such as the eggs. Oatmeal was old and crusty. Items such as cream cheese and butter were now being served in open jars instead of individual packets. What I witnessed from guests made this type of serving unsanitary. The meat choices were not appealing and very cheap, such as chorizo, instead of bacon or sausage as in the past.

    We have stayed here for our wedding anniversary for several years now and love the rooms. They are spacious, clean, comfortable and have everything we need. Breakfast in years past has always been great!

    Stayed in March 2024

  • Reviewed: January 8, 2024

    8.0
    Our stay was very comfortable and the breakfast was outstanding. The lady who serves the breakfast was so kind and welco
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very clean and comfortable

    Stayed in January 2024

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Suites and the amenities they provide in the room

    Stayed in September 2023

  • Reviewed: June 30, 2023

    8.0
    Great team work!!
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was down and it was my birthday and all I wanted to do was float and chill. They did say we could use another hotels pool but it had a lot of peeps in it.

    The staff was great my son had surgery and got blood on the sheets and they got me fresh sheets in just a few seconds and understood what happened and that means a lot. Thank you team 😊

    Stayed in June 2023

  • Reviewed: June 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were hot

    Its was nice

    Stayed in June 2023

  • Reviewed: May 25, 2023

    9.0
    Breakfast was great just wished they had more variety for main dish. Very comfy stay, worth the $
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    AC doesn’t cool enough in the living area because the main ac unit is in the bedroom

    Service

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    Overall, we had a nice stay. the room was clean, the front desk agents were nice and friendly.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the parking. $15/day for minimum parking that should be free.

    the property was clean, no odor, and easy to navigate.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    7.0
    will stay again
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    parking fees loud people at night in pool

    the property was clean. had some minor wear and tare. but over all, the bed was comfortable. the bathroom and tub were big and spacious. my kids complained that the sofa bed was springy. the dishwasher worked. some glasses were dirty. and the toaster needed wiping down. the pool was ok. the breakfast was ok. but money saver. dennys and Rudy’s walking distance

    Stayed in May 2023

  • Reviewed: April 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    What I didn't like was that I was charge $15,.00 a night for my own transportation. Like HELLOOOOO I NEED MY OWN CAR, that's how I got there, how I went around to get my stuff done. When I went to check out I had a charge of $ 30.00 for parking overnight 🤦‍♀️🤦‍♀️ WTH!!!!!!

    Breakfast was average/poor.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    9.0
    A Fun Stay for a Weekend!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    Paying for parking was an add-on not needed with the parking slots being a tight fit for some vehicles.

    Breakfast options were more extensive than anticipated. There were 5 warm breakfast items available, eggs, potatoes, sausage, oatmeal and waffles each morning as well as juices, coffee, tea, fresh fruit, yogurt, dry cereals with milk, bread for toast, muffins and bagels. The egg frittata was especially flavorful! The staff was very friendly and quickly responsive to any requests. The beds, even the sofa bed, were very comfortable! A great location for attending the drag races at Wild Horse Pass!

    Stayed in March 2023

  • Reviewed: April 12, 2023

    7.0
    Good
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No good eating places in walking distance. Our garbage disposal was stopped up, and there was no bedding for the sofa bed. When i went downstairs once again, the night desk clerk was very nice ,and within a short few minutes, she brought bedding.

    Kathryn at the front desk was exceptional, pleasant, and helpful. Easy access to the freeway and 201

    Stayed in April 2023

  • Reviewed: February 23, 2023

    7.0
    Happy with the room, unhappy about breakfast and ridiculous parking fee
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking fee of $15 is ridiculous

    Breakfast is bad

    Stayed in February 2023

  • Reviewed: February 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was hard & linens were thin, the bathroom door wouldn't shut as it was too big for the frame & it definitely could have been cleaner.

    I loved the location & room set up

    Stayed in February 2023

  • Reviewed: January 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool and jacuzzi were closed due to health department and you had to use the facilities at the hotel across the parking lot!! No mention of that on website when I booked the room!! Also, there was a young girls softball team staying there that ate ALL the bacon one morning, and there wasn't any for anyone else!! Just icky sausage! Was dissappointed!!

    Nice spacious clean rooms. Close to everything. Great location. Staff very helpful and friendly.

    Stayed in December 2022

  • Reviewed: December 31, 2022

    9.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was close.

    Cleanness and breakfast.

    Stayed in December 2022

  • Reviewed: December 30, 2022

    8.0
    clean, friendly and a good value!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 15 nights
    • Submitted from a mobile device

    Low toilets.

    Location is good. Clean, people friendly and decent breakfasts.

    Stayed in December 2022

Showing 1 - 25

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