Reviews of Homewood Suites by Hilton Colorado Springs-North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
9130 Explorer Drive, Colorado Springs, CO 80920, United States of America
#56 of 98 hotels in Colorado Springs
Guests' ChoiceReview Score
Based on 151 hotel reviews
7.6Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
8.8
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Facilities
7.7
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Staff
8.3
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Value for money
7.5
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Free WiFi
6.9
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Reviewed: February 13, 2024
Hild
Germany9 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Needs upgrading, pretty warn down. And we got a note from the hotel just before arrival that we need masks etc because of Covid, so this was NOT up to date!!
Stayed in February 2024
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Reviewed: December 28, 2023
Diane
United States of America9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good/ fresh
Stayed in December 2023
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Reviewed: December 16, 2023
James
United States of America1 review9.0“Overall a good experience.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was just ok.
Stayed in December 2023
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Reviewed: November 24, 2023
Michelle
United States of America19 Reviews1 helpful vote9.0“Great place to stay”- • Leisure trip
- • Couple
- • King Suite - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was really good! Clean room
Stayed in October 2023
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Reviewed: November 23, 2023
Roger
United States of America1 review8.0“Fine accommodations save for the unwise choice for commodes this”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I am a nurse, 20 years in. I am a man about 6 feet tall also 77 years old. The height of the toilet may keep me with second thoughts about booking again. Being old has its own elimination challenges, but the shortness cut the ability to defecate by in effect creating an unworkable funnel. Too short a commode is unhealthy. Before I book again I’ll ask if the handicapped room with the higher one is available, this may mend the dilemma.
Two TVs very comfortable bed, big microwave. Dishes & stove top with pans. Very clean. Wasn’t anticipating this. Stayed st the Hilton Anatole and the room and accommodations were most similar and Homewood’s bed was more comfortable. Large pillows too
Stayed in November 2023
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Reviewed: September 18, 2023
Alesha
United States of America4 Reviews8.0Very Good- • With a pet
- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
MY KEY CARDS DIDNT WORK MULTIPLE TIMES.
The breakfast WAS GOOD.
Stayed in September 2023
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Reviewed: April 7, 2023
Richard
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Tub needs to be treated, very slippery
Staff is very friendly
Stayed in April 2023
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Reviewed: April 4, 2023
Sandra
United States of America1 review9.0“Very pleasant stay, would stay again if in the area.”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
I would have like to be closer to the exit door for my pet. But I was accommodated nicely on ground floor. Overall, good experience.
Nice hot breakfast every morning, Very comfortable king bed, nice spacious suite.
Stayed in April 2023
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Reviewed: February 25, 2023
Carrillo
United States of America9 Reviews8.0“Homewood Suites by Hilton, Colorado springs”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not a thing we didn't like! Liked everything about my experience.
Very clean and great amenities. Love the suite and how the room is set up. Staff was wonderful. Great place to stay, especially for families! Very affordable.
Stayed in February 2023
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Reviewed: December 13, 2022
Arlene
United States of America12 Reviews7.0“It was a fairly good experience, but could have been better.”- • Leisure trip
- • Group
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
I feel like the property needed a little updating. It looked old and could really benefit from some care on the inside of the rooms. The heat was really up high so at least we could open a window that had a screen. Felt like staff could be a bit more friendly, although two of the guys bid us a hardy thank you and good bye..
I liked the quietness of the suite. Didn't realize it was a suite until we got there. Nice kitchen facility and roomy in the bedroom. Liked the breakfast.. Appreciated the water when we arrived.
Stayed in December 2022
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Reviewed: September 11, 2022
Lindsay
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The lobby floor was visibly dirty and there were bags of trash outside peoples doors in the hallways. Also, a lady at the front desk made us wait for her oncoming co-worker to arrive in order for us to check out. Kind of unprofessional. When we checked in it took 45 minutes of waiting in line because no one was at the front desk.
Breakfast was good - really like all of the options they had. The bed was also comfy, and our room was quiet
Stayed in August 2022
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Reviewed: August 22, 2022
Shania
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast
Stayed in August 2022
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Reviewed: July 19, 2022
Daniel
United States of America7 Reviews2 helpful votes8.0“Great location, friendly staff, good breakfast!”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Mobility Access/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The couch bed wasn't super comfortable, but I guess that's to be expected.
Great location; easy to get to everything. The breakfasts were great. The front desk staff was VERY helpful sorting out a mix up with our reservation.
Stayed in June 2022
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Reviewed: July 18, 2022
Ashley
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was not as clean and was missing a sponge ( unless those are not a standard provision)
Front desk staff - Lee - was extremely kind and helpful!
Stayed in July 2022
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Reviewed: June 24, 2022
Kendall
United States of America9 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Stocked more, ran out of popular items
The breakfast was so so, basic
Stayed in May 2022
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Reviewed: June 21, 2022
Sherry
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Sheets and bedding were worn, need to be updated. Bed could have been made better, bedskirt not put on properly.
Availability at last minute. Bed and pillows comfortable.
Stayed in June 2022
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Reviewed: June 21, 2022
John
United States of America2 Reviews8.0“very nice management”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Mobility Access/Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
beds were kinda wore out
pool area
Stayed in June 2022
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Reviewed: June 7, 2022
Judy
United States of America9 Reviews8.0“Probably wouldn't stay here again.....unless I knew that renovations had been done.”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Double Beds - Non-Smoking
- • Stayed 3 nights
Shower curtain bar was not secure and curtain would open on both ends during shower. The arm chair and sofa bed were worn out and very uncomfortable. Difficult to have that extra person sleeping on worn out springs (sofa bed) for three nights. The kitchen needed serious cleaning around refrigerator floor (sides & backs). Trash being left in elevator alcove (I assume by guests) was not being picked up often enough to keep clean and without strong odors.
The staff were very friendly and helpful. The breakfast was good. I appreciated the anti-bacterial wipes in breakfast area and hand sanitizer in other areas.
Stayed in June 2022
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Reviewed: May 29, 2022
Myra
United States of America1 review9.0“very adequate”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
low toilet
nice room good breakfast
Stayed in May 2022
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Reviewed: May 24, 2022
Edward
United States of America7 Reviews9.0“Would definitely stay here again. Loved it”- • Leisure trip
- • Couple
- • King Suite - Mobility Access/Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Front desk was great except 1 person. But at a 6 night stay, not to bad. Great place to stay and easy access to the locations we needed.
clean room!! Great breakfast!
Stayed in May 2022
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Reviewed: May 24, 2022
Jeff
United States of America2 Reviews7.0“Room was great, staff was great, but the aging facilities need some work.”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
The Northwest Stairwell had some kind of leak and smelled terrible. It smelled repulsive.
Great location. Breakfast was good and appreciated. Staff was great!
Stayed in May 2022
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Reviewed: May 21, 2022
David
United States of America11 Reviews8.0“overall good”- • Leisure trip
- • Couple
- • King Suite - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
maintenance/ A/C not fixed when requested. had to change rooms
location / night manager very helpful to get room changed
Stayed in May 2022
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Reviewed: March 10, 2022
Andi
United States of America10 Reviews1 helpful vote8.0“glad we stayed”- • Business trip
- • Couple
- • Suite with Two Double Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
property was fine - nothing really to dislike other than the minor issue of the snack bar being overpriced
nice staff and good location
Stayed in March 2022
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Reviewed: January 4, 2022
Leon
United States of America5 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 8 nights
I hope the hotel can renovate its bathtubs or have showers only.
Breakfast was decent, but not always low-carb. Hotel was pretty clean and the suite was spacious.
Stayed in November 2021
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