Fan didn't work. There is no clock in the bedroom. Mildew in the bathroom. Toilet paper. The pool was closed. My family was there for funeral and days before the manager told us we couldn't get into rooms at 200, offered to pay extra. Said they were fully booked.

Location and price

Stayed in May 2024

I only received 2 towels and every time i requested towels they did not have any

Centrally located to the shopping malls

Stayed in March 2024

The room was a lot smaller than homewood suites I've been to....the bedroom at least

Stayed in February 2024

the amenities listed should have been provided, false and misleading. further, when it was pointed out, the manager "seemed" to understand and agreed to compensation, yet when Booking.com reached out, they denied it

employees were friendly

Stayed in January 2024

Couches had holes in it somethings was out dated. Not comfortable at all.

The kitchen area was alright.

Stayed in September 2023

The walls were stained with God knows what and there were blood stains on the mattress.

It was a suite with a full kitchen

Stayed in September 2023

Half of the lught fixtures we missing bulbs. Microwave did not work, making it hard to heat up food.

Room was clean. Carpet and furniture was worn with holes.

Stayed in September 2023

This location is old & tired. Many of the amenities were either unworking or in need of maintenance. The first family suite we were assigned had furniture that was very worn & threadbare as was the carpet. And the AC wasn't working properly. The second room they gave us had good AC but was equally worn & threadbare. Hilton needs to spend some money on this location.

The staff were very friendly & helpful. They went out of their way to make us welcome & comfortable. Everyone we encountered was pleasant, courteous, warmly friendly. They made the visit as pleasant as possible.

Stayed in July 2023

Staff was not helpful, except Alisha. Broken door, no ac. No staff at desk for approx 45min. Previous staff didn't care to stay for changing staff.

Location, and Alisha was helpful.

Stayed in April 2023

Needs a good deep cleaning. you can tell it was previously very nice hotel. Be careful at gas station behind it. Men were aggressively asking for money. Had to ask for covers for sofa bed. Not enough towels at all. I put down 4 guests and there were only two of each.

bed was comfy and staff was very nice.

Stayed in March 2023

We arrived a little after 3, which is check in time. I had booked 3 rooms, I go to check in and was informed that one wasn't ready. The manager, (that would hardly talk) hadn't finished inspecting rooms. Okay that's fine, we had other stuff to do. We come back around 7:30-8. I go to check in for my other room. The employee was going to charge me for the room, plus the safety deposit. (I caught it before I gave my card...) Ended up arguing with him for 20 minutes or so, before he called his manager, he was clicking on the wrong reservation. Skip forward, my mother in law has fleas in her room, the sheets (that the manager inspected) had dry crusty yellow spots. There were stains on the carpet, there was still trash in the room, and they had no toilet paper, or shower towels. I still have a safety deposit charge on my card, working on getting that handled still. We were told that the pool was being cleaned, and that it would be open later on in the day (GREAT) It remained closed for the rest of our stay. That was the only reason I booked these rooms lol. I wouldn't recommend staying or even visiting that hotel again.

Big rooms

Stayed in August 2022

the hot tub was taped off with yellow tape like a crime scene. The neighborhood was questionable. There were stains on the carpet in our room and stains all the way down the hall which my kids kept thinking it was blood. The whole hotel had a strange floor plan.

the rooms were nice and staff great and breakfast good

Stayed in June 2022

Bad part of town, lots of broken car window glass in parking lot, next door to super busy gas station that attracts some sketchy characters. Noticed lots of homeless people within a block or two of the hotel security guard in parking lot stared at me and my family when we left the hotel to go to dinner.No remote for bedroom tv. Hallways were all very hot and muggy, false advertising as it said it had a pool, but it was closed for our entire stay. Elevator was beat up, hallway walls were beat up, lots of broken Emergency Exit signs, couch in room had very bad ripped seat cushion. Carpet in the room had several tears/rips and place were it was coming unraveled. Shower had no water pressure. Carpets in 3rd floor hallway need cleaning had what looked like blood or ketchup stains in it going to the elevator, trash cans outside main entrance to hotel look like they were never emptied.

Air in the room worked good, good price, nice kitchen, nice lobby, nice breakfast.

Stayed in June 2022

need to be cleaned more or better

the Breakfast

Stayed in June 2022

Very disappointed to find three long dark hairs between our sheets. Plus there was growing mold in our shower. We didn’t discover the bedding problem until time to go to sleep (after we had unpacked everything) thus we didn’t ask for a new room. We slept on top of the bedding.

Good Breakfast. Friendly and professional staff.

Stayed in May 2022

The hot tub was not working and we were not told ahead of time. Would have been nice to know. Hotel could use a little TLC.

Loved having two bedrooms with two bathrooms plus kitchen. Beds and pillows were comfortable.

Stayed in May 2022

There were things that were still dirty

Stayed in April 2022

The booking process.

Room was nice.

Stayed in April 2022

The pool was disgusting.. and the whole time we were there noone cleaned our room we had to go ask for towels every day

The poor lady working when I arrived was by herself and tried her best to fulfill our needs with a smile on her face I give her props for that she was very friendly

Stayed in March 2022

My room was not ready whenever I arrive at 5 PM although check-in was at 3PM so I’m glad I didn’t arrive on time or could’ve been waiting for hours. In one of the rooms the lights in of the bathroom did not work. The curtains were torn and you can tell the facility could use some TLC.

I like as the location was close to the event I was attending. The staff was extremely kind and from what I heard the breakfast was good, it would’ve been nice to have a few more options but grateful for food

Stayed in February 2022

The Room I had was trouble. But the General Manager exchanged my room for me

The Location

Stayed in January 2022

Could be more clean. The tables and restrooms could’ve be cleaned better and wiped down.

Was to early in the weekdays we didn’t get to take advantage of the free breakfast.

Stayed in December 2021

The a/c didn't work properly, there was no smoke detector by the sink, exposed wires where smoke detector was supposed to be. There was an electrical outlet with exposed wires hanging out. Also, the light kept coming on by itself (bad wiring?)

Room was clean and laid out nicely.

Stayed in November 2021

no pillows, sheets or blankets for pullout. one trash can in the entire suite. some appliances didn’t work.

the suite was nice good size good for a small family

Stayed in October 2021