Dirty grout in bathroom.

Quick check in, glorious bay view. Comfy bed.

Stayed in August 2025

Very minor and understanding of things. One elevator was out of order and one dryer was removed

The property was clean and welcoming. My group of three adults and two children rented a two bedroom suite prior to a Carnival cruise. We stayed two nights and were comfortable sharing the space. It was like a small apartment with a living room, dining area, bedrooms and plenty of closet/storage space. The full refrigerator and stove top was a definite bonus. We never felt like we were stepping over each other. Two bedrooms: one King, one queen. Closets and dressers in both. Full length mirrors Living room: a couch, coffee table, ottoman, sitting chair, dining table with two chairs. Kitchen: utensils, silverware, pots, microwave, stove top, dishwasher,, toaster, full refrigerator, dishes. A lot of storage space. Almost all lamps had USB ports. We were so happy and comfy there together.

Stayed in August 2025

The room seemed clean until I dropped the lid to the toilet. There was dried up urine and a long nasty pubic hair behind the lid on the base of the toilet. That was pretty disgusting. Everything else seemed fine. However, it did make me wonder what other corners were cut during the cleaning process?

The service was fantastic! Great staff. Every person I dealt with was perfectly professional and accommodating. Couldn't have asked for better.

Stayed in August 2025

Didn’t have a room safe, one of the 2 elevators wasn’t working and Charging me $21.00 for 2 small ice creams was ridiculous!

The location and overall nice place to stay

Stayed in August 2025

No way to block out light in the room, only shear curtains. The street lights across the street were very bright and while they keep the outside very well lit it would have been nice to have a way to block out that light.

Great location, easy walk to climate pledge arena and restaurants. Wonderful breakfast choices. Very clean.

Stayed in August 2025

The breakfast was awful. Almost inedible. The staff were working hard to keep everything stocked, but they weren't able to keep up with demand. Wish parking were included given the.price.

Location. Set up of suite was ideal for family travel. Location pretty good if you want to.do the Space Needle and all its neighbor museums.

Stayed in July 2025

The bottles that are attached to the shower wall are in the wrong location. You keep hitting your arm. They should be attached to the wall where the shower spout is.

Overall good

Stayed in August 2025

Wish they had airport shuttle

Breakfast was good. Staff helpful and pleasant.

Stayed in August 2025

Within walking distance of the space needle and Elliot bay. Breakfast was great.

Stayed in July 2025

Parking fee was $50 (not a surprise - they did tell us ahead).

Great location, we walked to the Space Needle and to Olympic Sculpture Park. The whole hotel was very, very clean! Staff were helpful and friendly.

Stayed in July 2025

Parking fee is high. Limited space for breakfast.

Breakfast is good. Location is perfect.

Stayed in July 2025

Not enough sheets, blankets, and towels for the 4 of us. When we called down to request more, we were told to come down and get them. Lazy! Breakfast was mediocre at best and super crowded.

Clean and a good location with secure (albeit expensive) parking available. Cute market and deli just kitty corner.

Stayed in July 2025

Staff need more training….Their system failed me on arrival not put on contact list even though left my luggage at 9.10am. At 4pm told room not ready but they picked up own failure and gave me a room. Not sure it was the best Bay outlook that I had paid for. 4am wake up call never happened. I booked 5am shuttle on arrival with reception but put it down for wrong day. Whoever, discovered it did not move it to right day. If I had not gone to counter to pay for shuttle I would not have had 5am pick up for airport. On checking out gave this positive feedback to reception at 5am and the male staff member happy to accept it and pass on to manager. He said they were happy to have feedback as had new staff. This was obvious and I suggested more training.

Location, supermarket and cafe in same street and food next door. Suit was spacious, comfortable, and all expected amenities. Breakfast a plus even though my flight to early for second morning. Shuttle transport to airport was reliable and good. 24hr Tea/Coffee available in reception a nice touch. A very popular place.

Stayed in July 2025

Rooms need to be updated

Friendly staff, good coffee and great location

Stayed in July 2025

Area seemed very dark and didn't feel safe to walk around in the evening. The hotel itself was nice though. We were only there for an overnight to get on a cruise the next day.

I liked that the hotel was adjacent to a restaurant that we could just walk to.

Stayed in April 2025

Limited breakfast options, parking not included in the stay and very expensive.

Nice view from the room and great location for walking into town.

Stayed in April 2025

Staffs foods location

Stayed in April 2025

Hated the TV situation! Could not ever figure it out. Can't we have just plain old channels? And it kept reverting back to the home screen and had to start all over several times. Seemed unnecessarily complicated when I just wanted a bit of news etc.

Breakfast good

Stayed in April 2025

Heat/AC source in room excessively noisy. Had to turn off to sleep.

Breakfast was okay. Suspect sausage, no bacon. Otherwise alright.

Stayed in February 2025

Free breakfast was generally cold and we skipped the last few mornings.

Staff was great and gave information about restaurant and public transportation.

Stayed in February 2025

Pay parking

Location

Stayed in January 2025

I would not book if you plan to sleep on the pullout, as it is very uncomfortable.

The staff was great. Breakfast options were awesome. Location was great for us, as we were going to a concert and the walk was only 10 minutes.

Stayed in December 2024

No soap in our room 115 bathroom

Very accessible to New Years celebration. I suppose reasonable compared to other hotels. The Queen Ann Beer Hall next door.

Stayed in January 2025

We’ve asked for the room to be reset and it wasn’t. We also noticed some cleanliness issues in the room (fingers prints all over the fridge, dirty mirrors with splashes, dried up spills on the carpet).

Very heavy breakfast, would appreciate more light opinions (cold cuts, tomatoes, cucumbers, hard boiled eggs etc)

Stayed in December 2024