29813 I-45 North, The Woodlands, TX 77381, United States of America
#9 of 34 hotels in The Woodlands
Guests' ChoiceBased on 390 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.9
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Michael
United States of AmericaThe pillows go flat really easy, with extreme neck issues, it was hard to sleep, as I didn't have enough neck support
I love the suite setup, the 2 rooms is really nice!!! And it was very clean
Stayed in May 2024
Reviewed: April 22, 2024
Cassandra
United States of AmericaHaven't found a dislike yet.
We love this place!! Staff is so helpful and place is so comfortable and warming. Hot tub and rooms are great! Breakfast is always great as well. We stay every 2 weeks when we are in town for doctors visits and business.
Stayed in April 2024
Reviewed: March 19, 2024
Yvonne
United States of AmericaThey let a party continue outside our room until 1am.Was suppose to have stopped by 11.
It was set back from the highway
Stayed in March 2024
Reviewed: February 25, 2024
Toler
United States of AmericaNothing
Everything was nice and employees were friendly and helpful, Easy access to food.
Stayed in February 2024
Reviewed: October 7, 2023
Michael
United States of AmericaRooms where nice convenient where in I had to go
Stayed in August 2023
Reviewed: August 28, 2023
Gerardo
United States of AmericaFound several ants in the room in multiple spots. I assume the dry & hot climate has insects seeking alternative food sources.
Breakfast was better than most, with "real" food instead of just cereal & stale muffins.
Stayed in August 2023
Reviewed: August 20, 2023
Amanda
United States of AmericaThe sign for the entrance is hard to see.
Great value. Nice spacious room with separate seating area. Close to the Cynthia Woods Pavilion. Shuttle service provided. Breakfast was a hit for my crew. Variety of options. Recommending this hotel to my friends and family. We will stay here again. Til next time, thank you for a great stay.
Stayed in July 2023
Reviewed: August 16, 2023
Emily
United States of AmericaDelicious!
Stayed in August 2023
Reviewed: August 13, 2023
Yolanda
United States of AmericaSuite with kitchen and pet friendly
Stayed in August 2023
Reviewed: August 9, 2023
Jorge
MexicoThe breakfast
Everything was confortable!
Stayed in August 2023
Reviewed: August 7, 2023
Gloria
United States of AmericaHard to locate,short sign hidden by trees
Absolutely amazing, clean,specious, kind receptionist, super friendly shuttle driver
Stayed in August 2023
Reviewed: August 1, 2023
Dru
United States of AmericaWe were in room 220. The kitchen area smelled musty, but everything else was perfect.
Stayed in July 2023
Reviewed: July 31, 2023
Jody
United States of AmericaThe staff is always very friendly and super helpful. I love that they have a van to take you to Cynthia in Woods and I also love that they have a free breakfast in the morning. It’s always very good. I will most likely definitely stay there again.
Stayed in July 2023
Reviewed: July 24, 2023
Jennifer
United States of AmericaThe free wifi kicked me out about once every 2 hrs for 4 days. That gets really annoying very quickly.
The hot breakfast was great! They had variety everyday (different egg, meat, and potato option).
Stayed in July 2023
Reviewed: July 24, 2023
Kara
United States of AmericaKind of out dated,but the room was clean and ready for us. Only issue was we suspect that housekeeping just walked in our room while sleeping by the time we got out of the bed they were gone. No knocking just walked in.
Checkin was easy!
Stayed in July 2023
Reviewed: July 21, 2023
James
United States of Americanothing
Beautiful City Owned Dog Park located directly behind hotel
Stayed in June 2023
Reviewed: July 12, 2023
Ramon
United States of AmericaShower water is always hot and cannot be adjusted to lower temperature. Door hinges at the bathroom is rusty and making squicky noise when door swings.
Everythings looks alright
Stayed in July 2023
Reviewed: July 10, 2023
Phillip
United States of AmericaNothing
This is a very nice clean hotel.Had everything we needed.Nice cold Ac.The lady at check in was so friendly and sweet.We will stay here again.Also had a great breakfast.There was alot to choose from and it was all so yummy.Coffee was wonderful too!
Stayed in July 2023
Reviewed: July 2, 2023
Jody
United States of AmericaNothing 
Everybody was excellent and they had a free shuttle to the Cynthia woods pavilion for the concert.
Stayed in July 2023
Reviewed: June 26, 2023
Paul
United States of AmericaThe room was fantastic. It was large, clean and comfortable. More like a small apartment really. The wifi was also very good and there was even a office desk available to be used. Also a great bed.
Stayed in June 2023
Reviewed: May 29, 2023
Finesha
United States of AmericaLocation
Stayed in May 2023
Reviewed: May 29, 2023
Vasily
United States of AmericaNot that big of a deal, but with kids it's much easier to have a detachable shawer head in the bathroom. Another thing that puzzled me was a body lotion bottle attached to the wall outside of the bathroom.
Very clean. Our room has kittchenet with an actual dinner table with 2 chairs (so we didn't have to eat at a coffe table). BTW the room had all pots and plates, silverware you may need to have dinner in your room. The breakfast was nice too: beside usuall eggs, cereal, sausage, toasts it has real oatmeal with toppings, waffle maker and a basket with fresh fruits. The staff was very sweet! The gym is small, but has all the basics you need.
Stayed in May 2023
Reviewed: May 29, 2023
Joan
United States of AmericaIt’s really hard to find this hotel if you don’t know the area. The sign is hidden by trees and it’s on a one way street, so if you drive by it you have about a 5-10 min drive to get another chance. You turn right after the road sign that tells what restaurants are coming up- the curb is painted red.
We stay at a lot of hotels and this is one of our favorites.
Stayed in May 2023
Reviewed: May 15, 2023
Kevin
United States of AmericaSockets doesn't charge well
The beds
Stayed in May 2023
Maastricht, Netherlands
Dallas, USA
Mikulov, Czech Republic
Gold Coast, Australia
Serradifalco, Italy
Lentiira, Finland
Garmisch-Partenkirchen, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content