Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Texas hotel reviews
  4. Tyler hotel reviews
  5. Reviews of Homewood Suites by Hilton Tyler

Reviews of Homewood Suites by Hilton Tyler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3104 Golden Road , Tyler, TX 75701, United States

#13 of 37 hotels in Tyler

Guests' Choice

Review Score

Based on 95 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet, but they were renovating

    Everything Else other than the carpet especially on the elevators

    Stayed in August 2025

  • Reviewed: March 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Your guy that worked the desk was so pleasant

    Stayed in March 2025

  • Reviewed: March 10, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower floor were EXTREMELY slippery !

    Clean and good location

    Stayed in March 2025

  • Reviewed: February 17, 2025

    8.0
    Nice and clean! Friendly staff! Different breakfast options. Wish the basketball goal had rim attached though.
    • Leisure trip
    • Couple
    • King Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom door wouldn’t close completely.

    Very nice property. The room looked different from the one I booked but it was okay.

    Stayed in February 2025

  • Reviewed: January 25, 2025

    8.0
    Overall, I enjoyed my stay and even rebooked for my next visit to town.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I don’t like the fact that housekeeping only comes every other day. If you’re staying more than one night, make sure you ask for extra towels depending on the size of your family.

    Great location with multiple entrances & exits to make the guest flow easy. The room was a really nice size and the bed was very comfortable.

    Stayed in December 2024

  • Reviewed: January 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It didn’t have hot tub

    Very nice priced

    Stayed in December 2024

  • Reviewed: December 19, 2024

    9.0
    Thankful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The refrigerator door was very inconvenient. Tissue and soap dish was broken

    we had a lot of space and was very comfortable

    Stayed in December 2024

  • Reviewed: September 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lobby was FREEZING cold for breakfast, but the third floor was muggy and hot in the hallways. Confusing temperatures. The maid kept walking into the room and asking when we were leaving, all before check-out.

    Beautiful hotel

    Stayed in September 2024

  • Reviewed: July 19, 2024

    7.0
    Nice place, could have been a little better.
    • Business trip
    • Family with young children
    • Premium King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    People smoking weed on our floor completely ruined the stay. Hot water was lost one night and had to take a cold shower. Was told by the front desk to "give it a little while, everyone is probably taking showers"... It was 11:30 PM.

    Pretty clean and up to date. Comfortble bed. Pillows could have been better.

    Stayed in July 2024

  • Reviewed: July 9, 2024

    8.0
    Cramped
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I originally booked my room on May 8. The booking said "this room has 3 beds". Meaning 2 regular beds and 1 pull out sofa bed. I have the email, still, where it says that. When I checked in and went to the room it was 1 bed and a pull out bed. This was not the room I booked. I went to the front counter to tell the guy& showed him my conformation email. He said that's all they had. He said they don't have any like what my email says .. I had my partner, son and daughter and I needed 3 beds cause they do not want to share a bed. I was very very upset but didn't want to ruin their vacation so we went and bought air mattresses for them and had that in that little room that yal stuck a family of 4 in 😟 On our checkout day, we were walking down the hall and the maid was cleaning a room a couple doors down from ours. I peeked in. It was the room I originally booked. 2 beds, separate area with pull out couch bed, totally private bathroom. THAT was supposed to be the room we got. Or one just like it. I would have never booked all 4 of us in a little space like yal stuck us in, telling me that you do not have any rooms in this hotel like the one I booked. If it weren't for that I would have loved our stay with yal. We were considering extending our stay, but we just couldn't do another night so cramped up like that. I don't know where the disconnect happened but I feel like after I showed the guy at the front counter the conformation of my booking--Where it said we had a room with 3 beds-- he should have corrected it. But he didn't seem to care much at all. In fact he said "there are no rooms like that here" meaning the 3 beds.. I still have that email conformation if anyone cares to follow up and see what room we were put in vs the room I actually reserved when I lined this family trip out for us a month ahead of time.

    It was close enough to everything. The ladies who worked the breakfast and front desk were amazing. The pool got reopened earlier than expected.

    Stayed in June 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    Expensive!

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    All in all I enjoyed my stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some things in room needed fixing , stopper in sink , we wear contacts and need to be able to close it but wasn’t connected so couldn’t open and close. Some outlets didn’t work.

    Breakfast was Ok Coffee was great!

    Stayed in March 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was nice and clean, but the carpet on the floor in the room was not appealing at all, it almost looked like dried up dog poop stains on the floor in several spots. The main lobby furniture was very dirty as well as the dinning area chairs, and lastly the hallways and elevator carpet needs to be taken up.

    The room was spacious

    Stayed in December 2023

  • Reviewed: June 20, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    every carpet was dirty with stains, yuck!

    the breakfast and the room size was great!

    Stayed in June 2023

  • Reviewed: May 12, 2023

    9.0
    Enjoyed and put it on our list for our next visit to Tyler.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was very good and the rooms very spacious. Everything was neat and so very clean. Staff was pleasant. The breakfast was average but area was very nice.

    Stayed in May 2023

  • Reviewed: April 2, 2023

    9.0
    Wonderful
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish there was a door to separate the bathroom/sink area from the king bedroom suite.

    The staff was extremely kind and helpful. Beauty hotel suite!

    Stayed in March 2023

  • Reviewed: September 19, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet in halls bad design.

    Stayed in September 2022

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Breakfast was until 9. Oatmeal was watery.

    Great hotel. Very clean and the bed was very comfortable.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    10
    This the Best Hotel very clean even with construction going on they managed to keep it very quiet and clean
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    The location and the staff

    Stayed in August 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room and kitchenette

    Stayed in February 2025

  • Reviewed: January 3, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When you reach out to the property nobody responds they rip you off I'll never return

    Nothing

    Stayed in January 2025

  • Reviewed: December 19, 2024

    6.0
    Would not recommend this hotel, dirty, needs updates and price did not reflect condition of hotel, disappointed.
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs repairs, many repairs!! Had to change rooms, next room had problems too, but too tired to change again!

    Location

    Stayed in December 2024

  • Reviewed: October 23, 2024

    10
    It was great!
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and accessible

    Stayed in October 2024

  • Reviewed: August 25, 2024

    5.0
    3/5 stars
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    1 washer was broken . The jacuzzi was broken. All the treadmills were not working.

    Locations

    Stayed in August 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!