Reviews of Homewood Suites by Hilton West Palm Beach 3 stars
2455 Metrocentre Boulevard, West Palm Beach, FL 33407, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, quiet, clean, good value, comfortable room with move shower, kitchen with nice fridge, good AC, nice couch, nice decor, nice accessories, personalized welcome on TV screen! Great place to rest and return, this is my third time here.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe property was in a good location close to everything.
N/A
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything about the property was great!
Nothing
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEVERYTHING
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was ok
Staff was very rude and mean . Was trying to get on the elevator and was told I could ride with her. There were several incidents .
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewClean , cozy and comfortable
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery clean and spacious room!
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBreakfast
All good
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLove how clean the rooms were and the main lobby smelled amazing.
The bathroom shower was extremely slippery my children could not stay without holding walls or they 1had to sit without falling.
Thank you for your kind review—we truly appreciate it. We're very sorry about the slippery shower and the inconvenience it caused, especially for your children. We'll look into adding safety features to prevent this in the future. Your feedback helps us improve, and we hope to welcome you back again soon.
Thank you for your kind review—we truly appreciate it. We're very sorry about the slippery shower and the inconvenience it caused, especially for your children. We'll look into adding safety features to prevent this in the future. Y… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe woman that provided the food was very hospitable, attended to the meal, making sure things were filled, and the food was hot and available to help if needed
Could’ve been better if it had a skimmer due to the trees and things that was a lot of small black stuff on the surface of the water, but otherwise it was fine
Thank you for your feedback! We appreciate you taking the time to share your experience. We're sorry to hear about the debris in the pool—your comment about the skimmer is helpful and will be shared with our maintenance team for review. We're glad to know that otherwise, your stay was enjoyable, and we hope to welcome you back soon
Thank you for your feedback! We appreciate you taking the time to share your experience. We're sorry to hear about the debris in the pool—your comment about the skimmer is helpful and will be shared with our maintenance team for review.… Show more
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewcomfy bed, great breakfast.
Everything was great but the bathroom walls need a good cleaning. BIG huge splatter stain was not appealing to the eye.
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewMy son and I loved everything about your hotel and area. Thank you for going above and beyond! Thank you to the front desk for getting us in so quickly 🙏.. . We had a reservation for the next day with you guys at homewood suites and had a reservation next door for the day before (that day). We came in hoping to get a room with you guys and to cancel them quickly for not so great reasons (your neighbors are not such a great place at all). Mind you it was memorial day weekend but the guy was able to give us a room and we were excited and so thankful to be able to get a room. We were able to get in a room and move over quickly... You guys were so helpful and very nice. We loved everything about your staff and hotel and appreciate you!! Thank you, thank you, thank you 😊
Thank you for your recent stay with us at Homewood Suites WPB. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. It was a pleasure to help you. Reniel
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewRoom was large and soundproof it seemed, fully equipped kitchen with cookware, free parking onsite, good breakfast options such as eggs, sausage, grits, waffles and more.
Room was a humid 76° which was too hot for us. In my opinion, the room could use a ceiling fan to help circulate the cold air around the room instead of just the kitchen.
Thank you for your recent stay with us at the Homewood Suites / West Palm Beach. We're sorry your experience did not meet your expectations. We are taking the appropriate measures to address these problems that occurred during your stay. We appreciate your review.
Thank you for your recent stay with us at the Homewood Suites / West Palm Beach. We're sorry your experience did not meet your expectations. We are taking the appropriate measures to address these problems that occurred during your … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewAll was great
Shower pressure low
Thank you for your recent stay with us at the Homewood Suites / West Palm Beach. We're sorry your experience did not meet your expectations. We are taking the appropriate measures to address these problems that occurred during your stay. We appreciate your review.
Thank you for your recent stay with us at the Homewood Suites / West Palm Beach. We're sorry your experience did not meet your expectations. We are taking the appropriate measures to address these problems that occurred during your … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewEverything
No dislikes
Thank you for your recent stay with us at Homewood Suites / West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGreat!
Nothing
Thank you for your recent stay with us at Homewood Suites / West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified review