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  5. Reviews of Extended Stay America Suites - Austin - Round Rock - South

Reviews of Extended Stay America Suites - Austin - Round Rock - South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16950 North Interstate 35, Round Rock, TX 78728, United States

#38 of 41 hotels in Round Rock

Guests' Choice

Review Score

Based on 208 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    7.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 27, 2025

    5.0
    Just too noisy!
    • Leisure trip
    • Family with young children
    • Queen Studio - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Too much noise from the highway and too much noise inside from clients. Walls too thin, could hear the person above me using the bathroom (literally)!!! :-(

    Very clean room/building.

    Stayed in August 2025

  • Reviewed: May 23, 2025

    6.0
    Pleasant overall
    • Solo traveler
    • Queen Studio - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bad odor hits you in the hallway as soon as you step out of the elevator.

    Inside the room is pretty clean

    Stayed in May 2025

  • Reviewed: May 7, 2025

    7.0
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Carpet can be cleaner in the hallways, saw roaches.

    Convenient, right off the highway.

    Stayed in May 2025

  • Reviewed: February 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ran out of toilet paper, no second roll, that I could have used

    Stayed in February 2025

  • Reviewed: January 7, 2025

    7.0
    Won't go back.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    My drivers license had expired and I didn't know. They would not let me check into the hotel. I had to go to a Motel 6 instead.

    Stayed in January 2025

  • Reviewed: September 24, 2024

    7.0
    unhappy
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    front desk had gave my reservation to another person and in the beginning they told me that I didn't have reservations there..... after getting my phone..... searching.... they found it......

    room was clean....

    Stayed in September 2024

  • Reviewed: August 1, 2024

    5.0
    Very ok for a short stay
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My door did not close, I did not realize until next morning when I left the room

    Good location, fair value for price

    Stayed in July 2024

  • Reviewed: July 15, 2024

    5.0
    Overall the room was clean and the staff was friendly. I just didnt like the small things that I listed. It could potent
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that we had to pay $25 if we left the trash in the room. The staff wasn’t always available. No ice machine , an no hot breakfast. We had to go somewhere else to purchase breakfast. I shouldn’t have to do that.

    It was clean

    Stayed in July 2024

  • Reviewed: June 20, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were flat, dirty and stained, bath tub drain had food in it

    Location was good

    Stayed in June 2024

  • Reviewed: May 29, 2024

    7.0
    Building was old,paint chipping,shower headed could be updated as well as the stove burners,but for.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We had some loud neighbors, guessing with children,banging on the walls and running around but during the night,it was quiet.

    Room was clean,a/c was cold,good location for where we needed to be at.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no breakfast and the room could’ve been clean better!

    N/A

    Stayed in April 2024

  • Reviewed: November 1, 2023

    6.0
    It was an okay stay, a little better than the other Extended Stay hotels in which we have stayed.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    It's not that I disliked anything, but the breakfast was average, at best. There were two breakfast muffins available and various granola bars. The coffee was good.

    The location was good in relation to the purpose of our trip. The facilities were okay, and what I expected.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    Eventful!
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room handle broke off with us inside. Staff came quickly and moved us to another room but it had a awful smell. Spent one night in this room until our room door was fixed.

    Location and cost.

    Stayed in August 2023

  • Reviewed: June 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    good

    Stayed in June 2023

  • Reviewed: June 1, 2023

    7.0
    It was a decent place to stay. The hostess was really great.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The pillow cases had mole. The bathroom sink stopper didn't work. The bathroom sink was clogged up or drained very slow.

    The staff was great. When we checked in we were greeted by a wonderful host. It was very quiet.

    Stayed in May 2023

  • Reviewed: January 1, 2023

    5.0
    Just a Mess
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    See the above.

    Nothing. Entry was small, crowded, and a wet mess. Their systems were down and we couldn't even check in. We ended up having to stay someplace else.

    Stayed in November 2022

  • Reviewed: December 2, 2022

    5.0
    The condition of the room and the services provided by management were unexceptable.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The kitchen was not furnished. Had to ask for dishes and utensils. Hot water worked for the tub but when switched to shower you only got cold water. We asked for either another room or repair the shower . WE WERE IGNORED , no feed back provided although the room next door remained empty and the occupancy rate remained low throughout our 4 day stay. No ice was available. The internet site said breakfast was included but they only had coffee, granola bars & small muffins. (No milk, juice, yogurt or oatmeal, etc.) There were no handicap provisions except for a ramp. The ladies at the front desk were very nice but were not authorized to make decisions. If management were as helpful perhaps our stay would have been acceptable, even given all the other issues.

    The location was half way between family members.

    Stayed in November 2022

  • Reviewed: October 14, 2022

    7.0
    It was a lovely environment that needs cleaning.
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not very clean, there was hair on the floor and stains on the bed (not the sheets, those were clean). It could use a bit of a more thorough cleaning.

    The staff was great and very accommodating! The location is also quite good, not too noisy for being next to the highway and plenty of emergency shopping stops near by.

    Stayed in October 2022

  • Reviewed: August 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They only put 1 towel for two people.

    It’s close to everything

    Stayed in August 2025

  • Reviewed: August 8, 2025

    1.0
    Would not stay here again.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They didn't have a room available when we arrived due to staffing issues. It took over an hour to check in and then we had to split into 2 single rooms. Then we had to change rooms the next day. We were promised compensation for the inconvenience but they tried to renege the next day. Also the breakfast was not as promised. No fruit, just dried up muffins and instant oatmeal, but no spoons to eat oatmeal.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    4.0
    Not the best stay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Really bad smell in the whole building, the refrigerator in the room was rusty and the towels were stained.

    Easy access

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Great service
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staffs friendliness

    Stayed in July 2025

  • Reviewed: June 26, 2025

    4.0
    Decent for the price
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room appeared a bit gloomy, drab. Room service never came to my room not once to make up the bed or replenish wash towels.

    I liked the price for the number of days I stayed.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    Was very satisfied with my stay location, staff, and parking no problems.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Location was perfect for me was close to my relatives house. Staff was very knowledgeable and was prompt, friendly when giving me my keys.

    Stayed in June 2025

Showing 1 - 25

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