7421 Bonny Oaks Drive, Chattanooga, TN 37421, United States of America
#85 of 85 hotels in Chattanooga
Guests' ChoiceBased on 164 hotel reviews
6.4Cleanliness
6.9
Comfort
6.9
Location
7.0
Facilities
6.5
Staff
7.0
Value for money
7.0
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 24, 2024
Jackie
United States of AmericaThe air conditioner and refrigerator didn't work. I was told that I would get my deposit back and I didn't. The place wasn't like it was advertised. Not very pleased with that.
My mattress was comfortable. The man at the desk was real nice.
Stayed in March 2024
Reviewed: March 17, 2024
Rick
United States of AmericaIt was advertised on the website that they offered breakfast. No such thing at this place. Very disappointed. It was one of the main reasons we chose to stay there.
It was clean and had some remodeling work done in our room.
Stayed in March 2024
Reviewed: February 8, 2024
Higgins
United States of AmericaThe staff was rude and the room had hair everywhere and I was as made to stay in that room
Location
Stayed in February 2024
Reviewed: November 9, 2023
Rheda
United States of AmericaThere’s no place to walk a dog.
Stayed in November 2023
Reviewed: August 30, 2023
Monica
United States of AmericaWe the fire alarm went off twice. We also could hear traffic, emergency vehicles pass on the road throughout the night.
The man who checked us in was very nice! And we were close to a very good restaurant.
Stayed in August 2023
Reviewed: August 6, 2023
Kelsie
United States of AmericaThe location was a little sketchy. Not a lot of parking available. Bed were SUPER uncomfortable and it was not very clean!
It was a place to stay.
Stayed in August 2023
Reviewed: August 1, 2023
Karen
United States of AmericaStaff
Older man at the counter was very polite. .he helped me so much. The cleaning staff not so much. .they kept rushing us to leave way before check out. They put me in a smoking room because I smoke but I told them I don't smoke in the room with the kids. I go outside to smoke. They told me. No. Go in your room. I said no. I don't smoke inside. He said,your by our laundry door. Which is where the smoking room was. Just always bothering you while your trying to relax. I don't suggest this place. At all
Stayed in July 2023
Reviewed: April 17, 2023
Stephen
United States of AmericaNo breakfast.
Clean. Hamilton Place close. Restaurants and fuel close. Not a bad a value in today's economy.
Stayed in April 2023
Reviewed: March 26, 2023
Danita
United States of AmericaAffordable budget hotel compared to other hotel rates in the area. Receptionist was wonderful.
Stayed in March 2023
Reviewed: November 16, 2022
Jarica
United States of Americathe stains on the sheets.
the location
Stayed in November 2022
Reviewed: October 18, 2022
April
United States of Americanot enough parking in front
good location
Stayed in October 2022
Reviewed: October 16, 2022
David
United States of AmericaThe website said they had a breakfast included but when I asked the time for breakfast I was told they don't do breakfast anymore. I suggested that they needed to update their website and was rudely informed that they didn't care what the website said there was no breakfast!
Location was convenient. Room was clean
Stayed in October 2022
Reviewed: October 10, 2022
Robert
United States of AmericaLocation
Stayed in October 2022
Reviewed: September 28, 2022
M
United States of AmericaThe shower was slow draining. Breakfast didn’t exist. Front desk personnel was absent in the morning even after ringing the bell
The room was clean
Stayed in September 2022
Reviewed: July 21, 2022
Davis
USARoom was ran down bed spread nasty looking
Stayed in June 2022
Reviewed: July 9, 2022
Jeremy
United States of AmericaThere was supposed to be breakfast and they never was!!!
The price!
Stayed in July 2022
Reviewed: July 9, 2022
Brandon
United States of AmericaCustomer service was unfriendly. The desk clerk couldn’t figure out the reservation and had to call someone else to the room to help. The area reeked of marijuana smoke. There were multiple disreputable looking people hanging around the room doors and walkways. Loud fighting could be heard late into the night in the room next door. We killed a cockroach on our nightstand. The room looked run down and poorly maintained.
Stayed in June 2022
Reviewed: June 6, 2022
Larry
United States of Americacustomer service wasn't good at all. I had to ask three times for them to come down to check me out and return my $100 deposit. It was as if they didn't want to return the deposit. This took twenty five to thirty minutes. I was totally dissatisfying.
There was no breakfast, the stay could have been better
Stayed in June 2022
Reviewed: November 29, 2021
Habea
United States of AmericaThe room was a smoking room and it was not cleaned properly. It smelled as if someone had just moved out and the room was vacuumed, but not disinfected. It smelled like strong cigarette smoke. The people next door were loud and using profanity and fighting. It was scary.
The price was reasonable. The location was close to our attraction sites.
Stayed in October 2021
Reviewed: November 20, 2021
Rapio
PanamaIt said that breakfast was included in the offer but they dissapeared at breakfast time, no one was there at the reception. No breakfast included at all!!!
The room was clean and comfortable.
Stayed in October 2021
Reviewed: November 13, 2021
Tammy
United States of AmericaBathroom looked like it needed updating and the location.
The updated rooms
Stayed in November 2021
Reviewed: November 8, 2021
Barry
United States of AmericaLocation
Stayed in October 2021
Reviewed: November 8, 2021
Emre
United States of AmericaIt's not the best hotel you can stay but definitely met my expectations.
It is great value for money. It was clean and quiet.
Stayed in November 2021
Reviewed: October 25, 2021
Anthony
United States of Americalack of better parking and security
price, location and most important cleanliness
Stayed in October 2021
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