Reviews of Quality Inn & Suites Richardson-Dallas 2 stars
2458 North Central Expressway, Richardson, TX 75080, United States

Loading
Guests also reviewed these properties:
Whistler, Canada
Dukinfield, United Kingdom
Ygrande, France
Montigny-la-Resle, France
Gramado, Brazil
Braunlage, Germany
Warsaw, Poland
Edinburgh, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThey charged me for an entire day when I checked out a day early, the room had deformed walls and it smelled Moldy?
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewJust good
A little noise
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNothing, staff was rude and it's taking days to get my deposit back
Everything, staff was rude, and it's taking days to get my deposit back
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe location was fine
Dirty sheets, mold in the shower, stains on the comforter, hairs everywhere, in the shower, bed.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation
Cleanliness Condition of the property Noise
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewI always come to this hotel for a cheap getaway, it’s nothing fancy, but the place is nice and clean, the staff is always friendly.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in May 2025
Verified reviewIt was affordable, and provided breakfast.
No elevator. Dated.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewMeans it was not for 93 USD. You are paying and you don't get the equivalency, at particular to paid money. There were alternate good options in less than this option
I did not like it at all.. Once you paid , 92 USD it should mean something. But it was not...
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewEverything
Everything
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewIt was good, but it needs more variety
Besides the breakfast, everything was good.
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewStaff was horrible. We were there for a graduation. And had driven over 18 hours to be there and help our son move. We realized we needed to leave sooner due to the drive back taking longer than expected and were unable to cancel the second uneeded night. They refused to cancel it and charged us anyway. You could tell they had hardly any guests it was a Monday night we needed to cancel. Not a busy night anyway. So unaccomadating. Actually, never had this happen to me before. Shockingly rude staff. Didn't even apologize any way.
Mostly the staff was extremely beyond rude and not helpful at all. The room was very small and the bed was uncomfortable as well.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified review