2458 North Central Expressway, Richardson, TX 75080, United States of America
#22 of 23 hotels in Richardson
Guests' ChoiceBased on 267 hotel reviews
5.4Cleanliness
6.2
Comfort
6.4
Location
6.9
Facilities
5.9
Staff
6.6
Value for money
6.1
Free WiFi
5.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Adriana
United States of AmericaThe hotel smelled like weed all day everyday. The room smelled humid and when I asked to check out on the first day, they told me I could not get a refund.
The hotel is located at a convenient location right off the highway. They had breakfast every morning which was a plus.
Stayed in May 2024
Reviewed: April 16, 2024
Till
United States of AmericaThe bathtub was outdated. The sheets had mold that had been washed into the sheets. The building was not well secured(easy access into the building from the side door).
The location is very accessible to the highway.
Stayed in April 2024
Reviewed: April 14, 2024
Don
United States of AmericaNoisy, very much in need for maintenance
Location
Stayed in April 2024
Reviewed: March 4, 2024
Rhonda
United States of AmericaI did not eat
Stayed in February 2024
Reviewed: December 7, 2023
Chunlan
Chinahairdryer was out of work, I told the staff, he said will fix tomorrow, but he didn't, they are not friendly and ignore customer's request. room wasn't clean.
Location was fine.
Stayed in December 2023
Reviewed: November 16, 2023
Ammad
United States of AmericaSwitches were not working
Stayed in November 2023
Reviewed: November 6, 2023
Anthony
United States of AmericaBreakfast was ok.
Stayed in November 2023
Reviewed: October 8, 2023
Shameeka
United States of AmericaNo real hot water shower only lukewarm shower. No fridge in room
Staff... Beautiful Room
Stayed in October 2023
Reviewed: July 2, 2023
Wilkes
United States of AmericaThe staff was unhelpful. Didn't clean room asked for clean towels they told me to bring the dirty towels to front desk then they will give clean ones. Front desk told us we can use washing machine for guests and after putting money and clothes in the machine I realized machine wasn't working. There was stale water in the machine which stunk up our new clothes and they refuse to have housekeeping to wash clothes. He claimed housekeeping all went home and didn't know what to do next. We asked him to contact his manager he said she won't be back until Monday and we're leaving today Sunday. We have to drive 14 hours with smelly clothes. They were new clothes that we brought for this trip. Couldn't close bathroom door. Had to lift up and slide door. Toilet seat loose brother tighten it up and fix the chain in the toilet. Water was leaking on the side on the floor. I felt they could gave done something to help he didn't want to leave his desk.
The location and price
Stayed in July 2023
Reviewed: May 31, 2023
Margaret
United States of AmericaTraffic in front and train behind so very noisy. No lamp by either side of the bed. Cleaning supplies had a terrible smell.
Breakfast was fine. Price reasonable.
Stayed in May 2023
Reviewed: May 21, 2023
Iwona
United KingdomSmoke alarm was removed from the ceiling and placed in a drawer (probably needed a new 9V battery). Air conditioner had a noisy compressor. Hotel does not have a luggage trolley and does not have an elevator.
Room had every amenity. Was a bit old, but clean. Easy access on and off Central Expressway.
Stayed in May 2023
Reviewed: April 25, 2023
Radiance
United States of Americathe first room I received looked like someone had occupied it prior to my arrival, hair in the sheets, and the first room I was given had a shower current no a shower door. The breakfast was okay but what I don’t understand is why put cereal out if you aren’t also going to provide the milk.
The bed was comfortable , the shower had endless hot water, and one street over is a nice walking trail.
Stayed in March 2023
Reviewed: April 9, 2023
Erin
United States of AmericaThe traffic noise is constant but I was able to sleep through it. Breakfast area was small with a large man coughing with no manners.
It was actually more than I expected. Its great for the price.
Stayed in April 2023
Reviewed: March 27, 2023
Kevin
United States of AmericaI did not realize that the hotel was right on the DART rail line and that I would hear trains constantly passing by. Also there was trash on the hallway floor constantly and the floorboards in my room were cracking and sticking up so that I hit my toes on them. Also, the shower was dirty and stained looking.
It was convenient to our meeting location and saved us money over another hotel proposed by the meeting organizer.
Stayed in March 2023
Reviewed: February 16, 2023
Mutesi
UgandaNo breakfast like advertised on the website.
The beds were comfortable.
Stayed in January 2023
Reviewed: February 14, 2023
Cole
United States of AmericaMy room was on the side of the highway couldnt get rest. Was offered another room but door wouldn't lock securely. Checked out a day early.
The breakfast was ok just glad they had hot waffles and cereal. The bed was comfortable and the water was hot and the pressure was great. Tv worked and free wifi.
Stayed in January 2023
Reviewed: December 30, 2022
Yolanda
United States of AmericaHad to moved to different rooms because heater did not work. Final room that we were in had big roaches. Reported to the front desk and she did not act concerned with the problem.
The location was easy to get too.
Stayed in December 2022
Reviewed: November 29, 2022
Invisiblegirl
United States of AmericaThe room was dirty and had cockroaches. Shower was filthy and we were afraid to bathe in it even after trying to clean it ourselves.
Liked that they had a room available.
Stayed in October 2022
Reviewed: November 20, 2022
Norah
United States of Americathe front desk receptionist was extremely rude and unprofessional. I told her she needed a better approach when speaking with customers
the bed was comfortable
Stayed in November 2022
Reviewed: September 20, 2022
Devin
United States of Americathe Staff was very Unprofessional not all but some
not thing
Stayed in September 2022
Reviewed: July 14, 2022
Kenneth
United States of AmericaThe flooring the bathroom
Stayed in June 2022
Reviewed: May 22, 2022
Annalyne
United States of Americabreakfast
location
Stayed in May 2022
Reviewed: May 16, 2022
David
United States of AmericaNo shower mat to stand on to dry off. Shower surfaces were not clean. Not enough towels for 2 people. Sliding Bathroom door broken, would not open when closed. Toilet seat broken. TP holder loose. TP rolls fall off. Only 1 night stand. 1 chair in room for 2 people. 1 coffee pod in a room for 2 people.
Easy on and off the highway.
Stayed in May 2022
Reviewed: May 1, 2022
Harold
United States of AmericaRoad noise is terrible more sound deadening would greatly help
Lunch sack breakfast is not a breakfast
Stayed in April 2022
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