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  5. Reviews of Comfort Suites Lake Ray Hubbard

Reviews of Comfort Suites Lake Ray Hubbard 3 stars

8701 East Interstate 30, Rowlett, TX 75088, United States

Review score

Based on 117 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    7.3

  • Facilities

    5.9

  • Staff

    6.3

  • Value for money

    6.1

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 9 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Broken coffee pot. Lumpy hard pillows. And the entire place smells like weed.

    Quiet

    Stayed in March 2024

  • Reviewed: 27 January 2024

    4.0
    People’s was just standing out all around
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They gave us a room when we got up to tha room tha door was open n somebody was already checked in they gave us a handicap room it sinked in there

    Stayed in December 2023

  • Reviewed: 25 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were old and out dated warm water not hot water for shower

    Location good except for road construction

    Stayed in October 2023

  • Reviewed: 26 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is older and in need of an update. Bugs and paint peeling in hallways.

    Breakfast was good- Biscuits and Gravy along with waffles and pastries.

    Stayed in October 2023

  • Reviewed: 20 August 2023

    5.0
    For what the trip was for and one night it was okay, if needed longer stay no way
    • People with friends
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Really needs some repair and updating. Holes on wall with tissue stuffed in it and torn furniture

    Location

    Stayed in August 2023

  • Reviewed: 7 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First room did not lock, second room not ready, 3rd room toilet did not flush. Had to use toilet down stairs. Washing machine not working so took towels from first room that didn’t lock. Other residents smoking indoors and at pool. Stayed here because it was pet friendly, staff friendly.

    . Stayed here because it was pet friendly, staff friendly.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    6.0
    staff were pleasant and the location met our needs.
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    noisy dogs barking, someone banging on a pipe at 4 in the morning and and wish they at least offered coffee early enough for people needing to leave earlier than 7am.

    location was convenient for needs

    Stayed in June 2023

  • Reviewed: 14 February 2023

    4.0
    Would never stay again
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat was loose and two light bulbs were out. One of the lamps failed to work and the mattress didn't have a bed bug cover on it. Parking lot was dirty and the front entrance as well. Elevator was super slow.

    Location was cool.

    Stayed in February 2023

  • Reviewed: 12 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were bugs in my room I had to switch rooms the bathroom had rust still bugs and the sheets was not clean also the phone didn’t work in either room so I had to keep walking down with my complaints

    The staff was very friendly

    Stayed in December 2022

  • Reviewed: 11 November 2022

    5.0
    it doesn’t look like the pictures
    • Leisure trip
    • Group
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    sleeper sofa was completely broke mold in the bathroom…. took over an hour for check in

    breakfast

    Stayed in November 2022

  • Reviewed: 8 October 2022

    4.0
    could use some refreshing
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    AC didn't cool well, discovered the windows were open when we woke up the next morning, towels were dingy and the toilet seat had Sheetrock dust all over it from an obvious repair they had recently done.

    location and price were good

    Stayed in October 2022

  • Reviewed: 4 October 2022

    5.0
    Passable
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    comfortable beds and own room

    Stayed in October 2022

  • Reviewed: 23 May 2025

    1.0
    Bad
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The place was under construction and unable to facilitate me and my family.

    Nothing.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    1.0
    When we’re out there it was dark with fencing couldn’t enter the property
    • Leisure trip
    • Couple
    • King Suite with Roll-in-Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Closed

    It was closed looking like they where rehabbing

    Stayed in May 2025

  • Reviewed: 5 May 2025

    1.0
    Very poor
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Arrived to find the property was closed and fenced off under construction. But still taking reservations.

    Stayed in May 2025

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    All the light bulbs in the bathroom of 109 should have the same illumination. One bulb was daylight, others were cool

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Every thing

    Stayed in March 2024

  • Reviewed: 31 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    Decent
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room was not as clean. Was not much variety in breakfast. Beds were too small.

    The price of room was good

    Stayed in December 2023

  • Reviewed: 18 December 2023

    3.0
    It was tolerable but not worth the money I paid
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was horrible served waffles and no syrup. Eggs and toast. Basically like scraps. The pillows were actually sheets stuffed into pillowcases. The pullout bed looked like it was from outside.

    Location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    3.0
    It is unsafe, unsanitary, and unorganized.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I don’t like that whenever we arrived that evening we were able to enter the building through side entrance without a key because the door was broken. Once we arrived and went upstairs to our room the key did not work and the room door was also broken. I went downstairs and was told I had the wrong key for the wrong room and was given a new room number and key. When I went back upstairs and used the new key I opened the door and there was already another person in that room that I woke up. I felt very uncomfortable and unsafe at this location at this point but it was late at night so I had nowhere else to go. I went back down to the reception desk to inform the staff of what happened. She apologized and gave me another key to a new room. Once we finally got into a room the room was very dirty. The toilet had poop marks still in the toilet bowl, the bed had someone else’s hair all over pillow cases and sheets, and the towels smelled used. I would not recommend my family members to this location and highly believe someone should step in and take a look at management and how this place is being handled.

    I like that the staff acknowledged their mistakes and took accountability. I like that we were able to park near the building.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    8.0
    All in all it was a good stay they took care of things immediately
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I dropped one of my earrings so I had to move the dresser and look under the bed it was not very clean and had dog food under the dresser. Make sure all of your appliances work! My fridge did not work and had a bad smell the first night but when I told them it was resolved immediately. Also the elevator broke so we had to use the stairs for the most part.

    The breakfast was really good.. the apple cinnamon pancakes were amazing

    Stayed in December 2023

  • Reviewed: 25 October 2023

    3.0
    It was ok but definitely needs maintenance
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was huge wholes in the over hang above the air conditioner and the place didn’t match the pictures

    The staff were nice

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Please combine first two questions with answers.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Decor is dated and construction is going on

    Overlooking Lake Hubbard

    Stayed in October 2023

  • Reviewed: 19 October 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the hotel had a strong smell of weed

    Nothing

    Stayed in October 2023

Showing 1 – 25

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