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Reviews of Comfort Inn Avon-Indianapolis West 3 stars

8229 East US Highway 36, Avon, IN 46123, United States

#3 of 4 hotels in Avon

Guests' Choice

Review score

Based on 121 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 16 July 2025

    9.0
    A convenient and welcoming place to stay which also includes an excellent breakfast
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The property was a little older, so there wasn’t a fitness room nor a pool. We were a little disappointed there wasn’t a fitness center, but my understanding is that there will be some upgrades in the future.

    We liked the location and the delicious breakfast. The staff members were very warm and welcoming. We were in the area for my 50th high school class reunion, so we stayed three nights. We were able to get extra amenities when we needed them and appreciate the helpfulness of the staff.

    Stayed in June 2025

  • Reviewed: 15 May 2025

    8.0
    Good value, very friendly and helpful staff. I’d have no hesitation staying there again
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t a fitness centre, but I was able to use one nearby at another hotel in the group

    The staff were very friendly and helpful. It was obvious they enjoy working there

    Stayed in May 2025

  • Reviewed: 31 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first room I was given had a non functional phone and the directv was offline.

    Clean room, perfect temperature, and comfortable bed. Staff was very attentive and helpful when issues arose

    Stayed in March 2025

  • Reviewed: 22 March 2025

    8.0
    Staff was great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool in hotel. It was a little expensive

    Everything was perfect

    Stayed in February 2025

  • Reviewed: 22 September 2024

    7.0
    Small but important upgrades.
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The key cards are an ancient system. No one said not to put them next to my phone. Had to have them recharged 5 times. Only the first time were the cards near my phone. They never worked. I needed someone from the desk to open my door every time. My elderly uncle had to stand for several minutes every time while we waited for help. He's not a health man, so waiting was hard. You need more than one dolly cart. The morning we left it was no where to be found. I had to carry 2 oxygen canisters along with all of our belongings to our car. I have spinal issues, need a knee replacement and have foot issues. So it was hard for me. And the pillows, they weren't pillows, they felt like sheets rolled up into pillowcases. Those were the only issues I have. But for me, they were big. Otherwise, all the work you all are doing to improve the place are good. We will definitely be coming back.

    Everyone went above and beyond to make our stay comfortable

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Great stay
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    My only complaint is that management did not reply to an email regarding a pair of expensive earbuds that was accidentally left behind

    Good breakfast offerings. Close to race track. Super friendly/helpful staff (shout out to Brian)

    Stayed in September 2024

  • Reviewed: 26 August 2024

    7.0
    It is fine if you don't expect or need a lot of frills. I just needed sleep, shower, and breakfast.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    More selection for cereal and maybe some hashbrowns. They only cleaned rooms every three days, so they did not clean at all during my three night stay. I had to ask for extra towels, which was fine.

    Breakfast was good and basic - not great. It was fine for what I was expecting and what I needed.

    Stayed in August 2024

  • Reviewed: 9 July 2024

    7.0
    Nice people but maybe not enough staff.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Fix the juice (orange) disposal. We didn't get towels or washcloths replaced.

    The breakfast was pretty good but no one was attending it and they ran out of bacon and eggs.

    Stayed in July 2024

  • Reviewed: 22 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing really

    comfy beds very kind staff mini fridge

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Wasn't happy they didn't have my reservation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They didn't have my reservation

    Stayed in June 2024

  • Reviewed: 15 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet height was very low. The room was large enough to have a comfortable chair in the corner of the room.

    The breakfast and the quiet A/C

    Stayed in April 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Prices are getting really up there.

    It's close to our kids

    Stayed in December 2023

  • Reviewed: 31 October 2023

    7.0
    I wasn't there very long at all, maybe about five hours and that was to sleep.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Check in could have been better. The gentleman who checked me in was not very friendly and was not willing to apply my family member's military discount. He wasn't busy at all, no waiting.

    I grabbed a muffin on my way out. It was fine. I didn't have time to sit and eat.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was excellent.

    Stayed in October 2023

  • Reviewed: 14 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool wasnt working-was offered a pool at a other hotel. Found used washcloth in shower. Bedsheets would not stay on.

    Staff was friendly, location was perfect. Beds were comfortable. Felt safe on property. Was offered use of family games. Nintendo. Breakfast was good.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was helpful and understanding when family emergency came up and we couldn't check in until 1 a.m.

    Stayed in July 2023

  • Reviewed: 2 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    we had to leave a day early because my mother broke her hip and is in icu. hotel refused to refund the unused day.

    close to metro. $5 parking. big rooms.

    Stayed in May 2023

  • Reviewed: 23 April 2023

    7.0
    nice place for a weekend
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    clean and quiet. front desk staff was great.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights

    Actually nothing we really didn't like, asking for extra room amenities very easy.

    Breakfast variety very good. Consistent with their schedule. great!

    Stayed in March 2023

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I felt the breakfast could have offered a little bit more for the price we paid for the room. It was okay, but nothing special.

    The desk staff was exceptional. Very friendly, helpful, and welcoming. The room was nice and comfortable and they arranged for our family to be on the same floor with rooms next to each other. It was a very pleasant stay.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled bad, comforter stunk like dirty socks

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    ok
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    more help so we didn't have weght

    good

    Stayed in September 2022

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Free breakfast

    Stayed in August 2025

  • Reviewed: 28 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Property seemed out dated n old.

    Only thing I liked was the food.

    Stayed in July 2025

Showing 1 – 25

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