Reviews of Extended Stay America Select Suites - Phoenix - Airport - E Oak St 2 stars
4357 East Oak St, Camelback East, Phoenix, AZ 85008, United States
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewNothing it was awful. Smelled bad. Bad area my first room smelled like stale cigarettes.
The people in the units mostly. Arguing at 3 am. Sitting on the staircase.
Dear Porteous, Thank you for sharing your experience. We are glad that you were able to find a place to stay during your home repairs. At the same time, we sincerely apologize that your visit was affected by issues with the environment and surrounding activity, as a comfortable and peaceful atmosphere is important to every guest. Your feedback is valuable and will be used to guide improvements, ensuring a more welcoming experience in the future. We hope you will consider giving us another opportunity to provide a stay that better meets your expectations. Sincerely, Hotel Management
Dear Porteous, Thank you for sharing your experience. We are glad that you were able to find a place to stay during your home repairs. At the same time, we sincerely apologize that your visit was affected by issues with the environment and … Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewCleanliness of the room
I enjoyed everything
Dear Terrence, It’s wonderful to know you had such an enjoyable stay and appreciated the room’s cleanliness. At Extended Stay America, we take pride in creating a welcoming and well-maintained environment for our guests, and your feedback affirms our efforts. We’re glad your visit was so positive and memorable. We look forward to hosting you again soon for another comfortable and pleasant experience. Sincerely, Hotel Management
Dear Terrence, It’s wonderful to know you had such an enjoyable stay and appreciated the room’s cleanliness. At Extended Stay America, we take pride in creating a welcoming and well-maintained environment for our guests, and your feedback a… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThey lied in said I didn’t have no room there they took my money in scammed me
They scam me
Dear Guest, Thank you for sharing your experience. We’re sorry your visit did not meet expectations and that you left feeling disappointed. Your feedback is important and will be shared with our team. We hope future experiences reflect the standards we aim to provide. Sincerely, Hotel Management
Dear Guest, Thank you for sharing your experience. We’re sorry your visit did not meet expectations and that you left feeling disappointed. Your feedback is important and will be shared with our team. We hope future experiences reflect the … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewi have stayed at this property a few times and i like it. Whenever i come and book a room its always clean and the staff are nice.
I enjoy everything about the property theres never anything i dont like
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewi have stayed at this property a few times and i like it. Whenever i come and book a room its always clean and the staff are nice.
I always enjoy my stay here theres never nothing that i dont like
Dear Begay, Thank you for your continued support and encouraging feedback. We are pleased to know that your experiences with us have consistently been positive and that our team has played a role in making your visits enjoyable. We appreciate your choice of Extended Stay America as your home away from home and look forward to welcoming you back soon. Sincerely, Hotel Management
Dear Begay, Thank you for your continued support and encouraging feedback. We are pleased to know that your experiences with us have consistently been positive and that our team has played a role in making your visits enjoyable. We apprecia… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewi have stayed at this property a few times and i like it. Whenever i come and book a room its always clean and the staff are nice.
i enjoyed everything about the property no dislikes
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in May 2025
Verified reviewStaff was extremely kind and helpful. Ended up fully comping our room for us.
GROSS, Heavy cigarette smell, stained sheets and pillow case. Shower looking like it had fungus and mold growing in it. We left and went to a different place to stay.
Dear Jeffers, Thank you for taking the time to share your experience. We are pleased that our staff provided you with attentive service. However, we regret that the condition of your room did not meet your expectations. Your concerns are valid, and we will ensure they are communicated to the appropriate team to facilitate necessary improvements. We appreciate your feedback and look forward to an improved experience on your next visit. Sincerely, Hotel Management
Dear Jeffers, Thank you for taking the time to share your experience. We are pleased that our staff provided you with attentive service. However, we regret that the condition of your room did not meet your expectations. Your concerns are va… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe stay was inexpensive.
The bed was hard and lumpy. The walls were paper thin and you could hear someone simply walking by. People were coming and going all hours if the bight to one room nearby and standing outside talking to people at 3am.
Dear Dwan, Thank you for your valuable feedback. We are pleased to learn that your stay was budget-friendly. However, we sincerely apologize for the noise disturbances and the discomfort of the bed that detracted from your experience. We understand the importance of a restful environment, and it is clear we did not meet those expectations during your visit. Your comments are greatly appreciated and will be shared with our team as we work diligently to enhance the overall guest experience. Sincerely, Hotel Management
Dear Dwan, Thank you for your valuable feedback. We are pleased to learn that your stay was budget-friendly. However, we sincerely apologize for the noise disturbances and the discomfort of the bed that detracted from your experience. We un… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe bathroom was clean. That was the most important for me.
The heater will make the smoke alarm go off
Dear Terrence, Thank you for sharing your experience with us. We are glad that the cleanliness of the bathroom met your expectations, as we understand how crucial this aspect is for our guests. We sincerely apologize for the inconvenience caused by the heater triggering the smoke alarm, and we appreciate you bringing this to our attention. Your feedback is extremely valuable as we strive to enhance the comfort and reliability of our services for all guests. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for a more comfortable stay in the future. Sincerely, Hotel Management
Dear Terrence, Thank you for sharing your experience with us. We are glad that the cleanliness of the bathroom met your expectations, as we understand how crucial this aspect is for our guests. We sincerely apologize for the inconvenience c… Show more