1990 Governor Winfield Dunn Parkway, Sevierville, TN 37876, United States of America
#9 of 249 hotels in Sevierville
Guests' ChoiceBased on 1832 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.1
Staff
8.9
Value for money
8.7
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Mik
United States of AmericaLoved all the amenities really fun for kids and even adults. Having the inside pool and hot tub open 24 hours was a great plus. It’s a great location. Staff was very friendly and the beds were comfortable.
Stayed in May 2024
Reviewed: May 28, 2024
Dustin
United States of AmericaRooms were nice and clean within driving distance of several attractions
Stayed in May 2024
Reviewed: May 27, 2024
Mcculley
United States of AmericaNothing
Clean and great atmosphere
Stayed in March 2024
Reviewed: May 26, 2024
Gladys
United States of AmericaThe large room
Stayed in May 2024
Reviewed: May 24, 2024
Todd
United States of AmericaIt was great i will stay here whenever i return to the area
Great people very good breakfast
Stayed in May 2024
Reviewed: May 24, 2024
Eugene
United States of AmericaThe price coukda been a little cheaper
Excellent room excellent breakfast
Stayed in May 2024
Reviewed: May 23, 2024
Marcus
United States of AmericaNothing
The grounds were so nice and clean. Very peaceful
Stayed in May 2024
Reviewed: May 21, 2024
Brittany
United States of AmericaBeautiful property! Kids loved the indoor pool!
Stayed in May 2024
Reviewed: May 19, 2024
Andrew
United States of AmericaLady at the desk was exceptionally nice and helpful. Very friendly
Stayed in May 2024
Reviewed: May 17, 2024
Kimberlee
United States of AmericaThere was nothing I didn’t like.
Beautiful property with a 24 hour indoor pool. The room was spacious and clean and quiet.
Stayed in May 2024
Reviewed: May 15, 2024
Daniel
United States of AmericaThe parking was a little tight along side the building. And the beds were a little hard for my liking. The mattress of the pull out couch was broke down and took bad to sleep on
Very clean rooms and love the balcony off the room on the first floor. Staff was very pleasant at check-in and the faculty beautifully kept.
Stayed in May 2024
Reviewed: May 15, 2024
Veronica
United States of AmericaMost of the breakfast seating was quite low for the tables. I felt like staff could be friendlier overall, especially breakfast lady. Our check out lady was quite friendly though.
Nice property. Really enjoyed our room. Pools available and location worked good for us. Breakfast was good. Always hot coffee and surprise hot cider on tap too!
Stayed in May 2024
Reviewed: May 13, 2024
Theresa
United States of AmericaN/A
Very clean and the staff is super friendly.
Stayed in May 2024
Reviewed: May 7, 2024
Catherine
United States of AmericaBreakfast, bland, juice machine not working.
Great atmosphere and staff. Nice room.
Stayed in April 2024
Reviewed: May 6, 2024
Lasheeka
United States of AmericaN/A
Breakfast was delicious!
Stayed in May 2024
Reviewed: May 1, 2024
Shei
United States of AmericaBed like a big sponge, not comfortable. Couch like sitting on the floor.
Breakfast was great. Employees were great. Walk-in shower and taller toilet was something you can't find at very many hotels.
Stayed in April 2024
Reviewed: April 30, 2024
Jennifer
United States of AmericaThe staff could've been a little more attentive upon check-in. I don't appreciate walking in to find staff with their ear buds in and them only removing one to talk with us. They're being paid to WORK and greet customers, not chat on their phone, listen to music or watch YouTube videos. I'd even be more understanding if it were late-night and things were slow, but it was maybe 6pm when we arrived.
The property was beautiful and was a wonderful surprise to arrive to! We enjoyed the indoor pool & hot tub, but were a little bummed the outdoor pool & lazy river was closed already ... especially since the chlorine inside started to get to our eyes after awhile. Still, the indoor pool & hot tub were nice and we enjoyed them while we could. The location was wonderful, just a bit off the highway with plenty of dining and things to do nearby. The hotel has a river right behind it and is a pretty location. Next time I would request a room with a river view since I believe all rooms have balconies. The lobby and inside was beautiful and well-kept. We spent a little time walking around just to admire it all. The breakfast had a great selection and was really good. We all enjoyed the biscuits and gravy and my son enjoyed the waffle station with toppings.
Stayed in April 2024
Reviewed: April 29, 2024
Chris
United States of AmericaNo issues
Front-desk service was very helpful. Rooms large and clean. Tony Gore's Smoky Mountain BBQ & Grill, rec by hotel, was a blast ... We met Tony and his sidekick at the close of their day (4 pm) and ordered a full stack of ribs, which lasted two days!
Stayed in April 2024
Reviewed: April 27, 2024
Bonita
United States of AmericaThe cleanliness of the hotel. The staff was friendly and extremely accommodating.
Stayed in April 2024
Reviewed: April 26, 2024
Summer
United States of AmericaNothing!
Room was beautiful!
Stayed in April 2024
Reviewed: April 23, 2024
Teresa
United States of AmericaNoisy at night people yelling from inside pool area. Jacuzzi was too long for us so did not enjoy wished it had been another shape. Only got in it one time so it was a waste.
Breakfast was great.
Stayed in April 2024
Reviewed: April 22, 2024
Lois
United States of AmericaIt was great
Everything
Stayed in April 2024
Reviewed: April 15, 2024
Joshua
United States of AmericaTelevision quality sucked. 1 TV was unusable due to an almost black screen and the cable was fuzzy on every channel no matter the TV you used.
Didn't eat the breakfast but I stay here with my wife every chance I get. This hotel is so awesome!!
Stayed in April 2024
Reviewed: April 15, 2024
Steven
United States of AmericaThe smell of marijuana that came through our wall air conditioner into our room all night
It was clean and so friendly
Stayed in April 2024
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