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  5. Reviews of Extended Stay America Suites - Los Angeles - Torrance Harborgate Way

Review score

Based on 272 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    7.3

  • Value for money

    6.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 1 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Receptionists was rude, didn’t hve good costumer service

    Stayed in February 2025

  • Reviewed: 31 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The so-called continental breakfast was not good at all it got me sick

    It was a perfect location for LA and surrounding cities to get to.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    8.0
    Everything but the above was great in my stay in November of 2024.
    • Leisure trip
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast needs to be updated and room needs to be stocked with what it says it has.

    Nice and quiet and near a ranch 99 market.

    Stayed in November 2024

  • Reviewed: 3 January 2025

    8.0
    Very good
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness of carpet glass door , main entrance & I seen a cockroach in my room

    The security cameras & location

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    We are satisfied for the service
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    It’s not to bad

    It’s good

    Stayed in November 2024

  • Reviewed: 24 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    N/a

    Stayed in November 2024

  • Reviewed: 23 November 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    House keeping could of been better

    Stayed in November 2024

  • Reviewed: 21 November 2024

    7.0
    Bad experience because one front desk staff by name Vicky who was so rude and intimidative.
    • Business trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The services. One lady staff by the name Vicky was terrible. She harassed and intimidated was so badly. She claimed to be the manager and as such, she attempted to go against the contract policies of the rented rooms to the appoint that she called police on us. Fortunately, police arrived and found out that she has no case and discarded her lies.

    Nice location, good environment.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    So far so good.
    • Leisure trip
    • Solo traveller
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This is an old building, needs upgrading internally and maybe externally too.

    I didn’t eat any breakfast.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    6.0
    Good staff, clean room, good bed. Everything else was subpar.
    • Leisure trip
    • Group
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Horrible water pressure in the shower. No sheer curtain (at ground level, my only option was total darkness or full exposure). Breakfast was laughable. Not a meal, not breakfast. A bad snack at best. It's billed as a suite, but there were NO dishes. Not even a cup for water.

    Very nice and accommodating staff. Comfortable bed.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    6.0
    It was okay I mean I needed a place to stay
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their had tiny roaches, and the bed messed up my back I had to get heat pads and ultimately end up at a chiropractor

    The staff was great

    Stayed in September 2024

  • Reviewed: 9 October 2024

    6.0
    It was adequate.
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old, run down, non smoking but smell of smoke, the “free” breakfast is a joke and would hardly be considered a breakfast.

    Not much but it was convenient to shopping areas.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfriendly staff, didn't show me to my room, didn't give me shampoo. I rate her work 2/10. The hotel is old, needs renovation.

    The room is old but comfortable. Pets are allowed, free parking, there is a refrigerator and a microwave. Comfortable bed and chair. Quite clean, but needs repair. If you ask, they will give you shampoo and shower gel.

    Stayed in August 2024

  • Reviewed: 27 September 2024

    8.0
    A nice stay
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The kitchen needs to be updated.

    I loved that Walmart was close & the hotel was quite.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    6.0
    Nice location
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No water in the room,no big towel,lobby it wasn’t clean enough

    Nice location

    Stayed in September 2024

  • Reviewed: 16 August 2024

    7.0
    Needs an upgrade. Every aspect seemed low budget
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Roaches, marijuana smells, cheap furniture, poorly equipped with kitchen supplies

    Allows pets, quiet, good air conditioning

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Loved the staff--manager Victor, Marcus & ladies at the desk & even the cleaning ladies
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    The lack of TV channel choices, and the repletion of the same movies over and over, but you have to take into consideration that I stayed for 13 weeks, for someone only staying the night or a few days or a week, that is not going to be an issue.

    Love the kitchenette and curtains, bathroom was great, plenty of drawers and shelves to put clothes and things, great tables and work space for computer. Nice carpet and overall things appeared relatively new, not older looking like one sees in a lost of hotels and motels.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My bed was too soft. They don't give you anything. They hardly have pots and kitchen assessors like the other locations. The other locations give u everything to cook, eat from, cutting boards, dishes etc. When you ask for things there, they look at you like you're speaking a foreign language. As though you shouldn't ask. They don't offer anything ! But advertise; your home away from home options. Other than this, it was fine. Pretty clean was why we stayed.

    Location is good. Quiet for most part. Laundry was clean and working and available to use. Rooms were clean. Hallways were okay. Close to freeway and Walmart, grocery stores and dollar store are good options to get needed items. And within walking distance. Quiet facility. Staff was nice.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My bed was too soft. Could hardly turn over. They had nothing to offer for assessments. No dishes, silver, pots, cups nothing! They gave us a plastic spoon! Are you kidding me? 1 luggage cart and I couldn't find it.

    Clean and decent. Room did seam like someone may have been smoking in there. Halls were clean smelling. Room was very clean. Staff was nice.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    It was a great experience, first time staying there and I picked just the right one. It was 9min away from my parents ho
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I don’t like about the property, even parking on the backside because the front side is full wasn’t a hassle. The only tini tiny issue is the plunger, it broke when I went to request it and then no one else followed up on the when the new one will be available or when maintenance/plumber will be there to fix it.

    It was within decent distant from other stores like the Asian market, the gas station as well as Walmart. The building itself from the outside looks beautiful and welcoming!

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    I'm happy
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    No free champagne, lol.

    Very convenient, great shopping area. Love the manager. Great, secure parking. Love the grounds. Nice breakfast. Quiet in living area.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    6.0
    Buggy
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They double charged me and there was bugs in my room.

    The location

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    I'd love a better price, but this seem to be par with the rest of LA.

    love the grounds and convenient shopping and the treatment by the staff and cleaning crew

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    happy you guys are here
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    price is too high, but LA prices are ridiculous everywhere and for everything. I'm pretty must happy here, or I'd have stayed elsewhere.

    Being disabled, there are a lot of things I wish this place provided that they don't, restaurant, room service, that would make life here a little easier, but having a kitchen mostly makes up for that.

    Stayed in June 2024

  • Reviewed: 26 April 2024

    7.0
    In short it was a good stay after minor adjustments. I would consider staying again considering the price.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that I had to go downstairs to ask for shampoo and the poor lady at the front had to switch between doing laundry and attending the front desk. I also had to switch rooms because the first room the bathroom light was not working.

    The property was clean and quiet. I do appreciate the fridge and mini kitchen in case it’s needed.

    Stayed in April 2024

Showing 1 – 25

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