Opiniones del Extended Stay America Suites - Kansas City - Lenexa - 87th St 2 estrellas

Dear Selene, We greatly appreciate your time and effort in reviewing your stay with us. We are glad to hear that your overall experience with our hotel was pleasant. However, we apologize for any issues you may have encountered during your stay that kept it from being perfect. We value your choice to stay with us and hope that you will give us the opportunity to improve your impression of us in the future, should your travels bring you back to the area. Sincerely, Hotel Management

Dear Selene, We greatly appreciate your time and effort in reviewing your stay with us. We are glad to hear that your overall experience with our hotel was pleasant. However, we apologize for any issues you may have encountered during your … Mostrar más

Dear Pérez, Thank you for sharing your review regarding your recent stay at our hotel. It is never our intention to disappoint our guests in any way, and we can assure you that what you experienced is unacceptable by our standards. Please be assured we will review this incident with our team to determine what went wrong and take appropriate action where necessary. Thank you for bringing this to our attention, and we hope you will accept our apologies. Sincerely, Hotel Management

Dear Pérez, Thank you for sharing your review regarding your recent stay at our hotel. It is never our intention to disappoint our guests in any way, and we can assure you that what you experienced is unacceptable by our standards. Please b… Mostrar más

Dear Sergio, Thank you that you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope, considering our location, you'll return to stay with us again! Sincerely, Hotel Management

Dear Sergio, Thank you that you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and w… Mostrar más

Dear MARYORY, please accept our apologies for any inconvenience caused by the mentioned issues. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our Housekeeping team so these issues do not happen again. Thank you again for your candid feedback. We hope you will allow us to make this up to you during your future stay. Sincerely, Hotel Management

Dear MARYORY, please accept our apologies for any inconvenience caused by the mentioned issues. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience w… Mostrar más

Dear MARTINEZ, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered during check-in. We know a first impression is essential, and what you experienced is not typical. Should your travels bring you back to the city, we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality. Sincerely, Hotel Management

Dear MARTINEZ, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered during check-in. We know a first impression is essential, and what you experienced is no… Mostrar más