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  5. Reviews of Best Western Plus Longbranch Hotel & Convention Center

Reviews of Best Western Plus Longbranch Hotel & Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

90 Twixt Town Road North East, Cedar Rapids, IA 52402, United States of America

#12 of 36 hotels in Cedar Rapids

Guests' Choice

Review Score

Based on 220 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly and welcoming upon check in. The room was large, clean and the bed was comfy. We'd stay here again when we pass through. Great location to .many restaurants.

    Stayed in May 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The information that was provided to us was not up to date and provided confusion about departure times. This caused the staff to get irritated and frustrated.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Enjoyed our stay overall just wanted to have some “adult time” in the pool area.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That there wasn’t a curfew set for just when kids needed to be out of the pool and lounge area. 10pm is a great curfew for that area to be cleared, but it would have been more enjoyable for adults if kids had to be out of the area around 8pm.

    We loved that it had the lounge and pool area. Bonus was the attached Mexican restaurant!

    Stayed in March 2024

  • Reviewed: December 4, 2023

    9.0
    Great stay slept well
    • Leisure trip
    • Couple
    • Deluxe King Suite - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great staff was friendly. Just wasn't expecting going across the sky walk to get to breakfast. Needed the exercise so wasn't a big deal.

    Stayed in December 2023

  • Reviewed: October 28, 2023

    7.0
    Overall clean and a nice stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The building was old and a hot run down.

    The pool was warm and breakfast was good.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Fit our needs perfectly and was clean and friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    The layout was weird. I really don't understand why someone would pay extra for a "pool view" room because all that means is the hallway looks out over the indoor pool and is very humid.

    Hotel was clean with a fine breakfast, and the common space (used to be a dinner club) looked like it would be great for certain groups, especially with kids.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Very Good
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is a very clean property! I think our room had been pretty recently remodeled. Beds are not overly comfortable, but they aren't terrible either. The shower is only meant for someone 6' maximum. (#1 pet peeve of this tall person!) We'd stay again if we were in the area. We had to leave very early in the morning, so we didn't partake in breakfast.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 3 nights

    Asked the staff to split my bill of the room on 2 different cards and they ended up putting on my one debit card!

    The beds

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    I'd come back again
    • Leisure trip
    • Couple
    • Queen Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like how I had to request my room to be cleaned and then was told that the person had gone home early.

    Breakfast was great! Room was comfortable. ♿ bathroom was awesome.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    A little over average price
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    The breakfast was very poor selection, was not very pleased with that. Long travel from room there to ordinary, if not less than ordinary.

    Spacious rooms, clean, bed was comfortable.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Clean comfy room
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was great, location was perfect

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a strong electrical smell in the lobby that we notified the front desk about and the light to right of the bathroom mirror was flickering off and on every few minutes.

    The bed was comfortable and the staff were very friendly.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Great staff and a nice clean property
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Online said restaurant attached. However after reservation and checked in found restaurant closed for renovations. Small lounge with some bar food and drinks on property closed early . Didn’t like $250 extra charge put on my credit card in case of damage to room and handed paper at checkin warning me to not make noise and upon second warning I would be removed. As a 71 year old retired senior military officer I found this offensive and in traveling my entire life all over the world have NEVER seen this before. Very strange????

    Breakfast was above average compared to like properties I have attended. Very clean and well equipped rooms

    Stayed in August 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Travelers with friends
    • Queen Room with Two Queen Beds with Pool View - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The randomness of the building

    Staff was great, clean

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 1 night

    Nice facility with decent breakfast, good workout facility. Check in staff super friendly. Biggest regret was not having more time to spend there. Checked in at midnight and left next am.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Our usual hotel was booked, but this one was fine.
    • Leisure trip
    • Couple
    • Queen Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 1 night

    The pillows could be larger and fluffier. Despite being an accessible room, we were surprised to see that there were no instructions in Braille anywhere in the room. That seems an oversight.

    Very clean room in a quiet location. We had a wheelchair-accessible room although we didn't request it and liked the fully walk-in shower.

    Stayed in July 2023

  • Reviewed: June 5, 2023

    9.0
    fine
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    That added cost for incidentals which we hope to get refunded.

    Clean and able to park close to our room.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was in another building. inconvenient

    hard to find

    Stayed in May 2023

  • Reviewed: May 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    See previous note.

    The accomodations in the room were clean but my husband was handicapped and breakfast was at the opposite end from his handicapped room and when I went to get our breakfast at 9 am and breakfast was supposed to be until 9:30 am ... everything was gone. We did not get breakfast!! Also, getting to where the breakfast was served was like a maze. I found my way there eventually but had trouble finding my way back. For two people in our 70's, we would not recommend this hotel. It is made for younger people who are not disabled. Staff were very nice when my husband left his jeans in the chest of drawers they kept them until our daughter picked them up. I would recommend for young people but not for people our age.

    Stayed in April 2023

  • Reviewed: May 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower did not drain well

    The breakfast was good

    Stayed in April 2023

  • Reviewed: April 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 1 night

    I did not like the fact that the restaurant and the Longbranch Steakhouse were permanently closed even though there were posters around the hotel advertising them and they were listed on the website. I expected to eat at one of the restaurant while I was there. Also, I was not told that the pool was soon far are my room. I had a knee replacement recently that made it difficult to reach the pool. The breakfast was fine. The area was clean and well stocked. However, the eggs were kind of rubbery and the potatoes were greasy,

    I liked the cleanliness of the bathroom and the room. The staff was nice. The breakfast was fine. The area was clean and well stocked. The waffles were delicious.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Three Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It could of been cleaner. There was food residue still stuck on the counter tops and cob webs in corners on the floor. The place had a funky smell, my kids said it smelled like vomit. The couch was dirty and had food stains. I didn’t want to sit on it and it seemed like a cheap couch, not something you’d see in a hotel. The beds weren’t comfortable. We didn’t like sharing the pool with so many elderly people who were exercising. Our kids were enjoying playing and swimming but there were people trying to swim laps which was annoying.

    I liked the sky-bridges so we didn’t have to go outside. The pool was nice and big and warm and the hot tub was great. I liked the spacious suite we had. We loved the food voucher to go get bagels and coffee! That’s was a great breakfast!!

    Stayed in March 2023

  • Reviewed: February 27, 2023

    9.0
    it was overall a good stay besides some employees talking bad about other employees to guests
    • Family with young children
    • Queen Suite with Three Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    the location wasn't somewhere I would expect a hotel to be when you pay over $300 a night

    the room was nice

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hallways were not that great could have been worse but the rooms were wonderful and beds were comfortable. staff also made sure our rooms were next to each other

    like the old Holiday inn from the 70s and 80s where there is arcade and pool tables nestle the pool. It was fun. The breakfast was really good and the rest of the family enjoyed the Coffee place across the street.

    Stayed in November 2022

Showing 1 - 25

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