6.5

Reviews of Comfort Inn Phoenix Central City 2 stars

1344 North 27th Avenue, Phoenix, AZ 85009, United States

  • Leo

    Reviewed: 11 July 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    Breakfast was okay but not much offered. In the morning, we could not make the shower turn on and we didn't have time for someone to come up and fix it. When we left we told the clerk about it. He seemed to agree that sometimes it is difficult to tun on, but didn't seem very concerned about it.

    see above

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    10 July 2025
  • Kaitlin

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
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  • Eva

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    The place was clean. The bed was bouncy.

    The was small

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    2 June 2025
  • 3.0 Poor
    Patrick

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    Dwight

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
  • D

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Location just off freeways

    Breakfast made me ill.

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    26 April 2025
  • Theresa

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
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  • David

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Megan

    Reviewed: 12 April 2025 · Stayed in March 2025

    Verified review

    Room smelt like cigarettes. Remote was sticky. Lady at the front desk seemed miserable. Bed was comfortable. Only stayed for a few hours because the cigarette smells was overwhelming.

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    12 April 2025
  • Ronald

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review

    Location was excellent. And the room overall was quite fine. I would stay there again if there was ever a need for a hotel in the Phoenix area.

    Room was at first a little musty. Breakfast was mediocre I thought.

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    3 April 2025
  • See the hotel
  • Angelic

    Reviewed: 16 March 2025 · Stayed in February 2025

    Verified review
  • Brittany

    Reviewed: 15 March 2025 · Stayed in February 2025

    Verified review
  • Ravinder

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    Faheem

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review
  • David

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • Justin

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    very clean and well maintained.

    the pillows were too small but there were a lot of them

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encoura… Show more

    Comfort Inn Phoenix Central City
    21 March 2025
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  • Danny

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
  • Kathie

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review
  • Mark

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review

    Did not have breakfast. Hotel by freeway so traffic always.

    Make the facility more inviting. Brighten it up. All brown and depressing.

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    24 January 2025
  • See the hotel
  • Summers

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Man the guy that was working the first couple of days was super friendly and nice.hotel was clean second time we have stayed there.

    I really hate having anything negative to say cause I really liked the location from the fairgrounds we stayed there last yr it's clean and ez to get too. But our bed sucked by far the most wore out uncomfortable bed I have ever tried to sleep on ever. I spent 30 years sleeping on the ground 200 plus nights a yr .that bed made me wish I had my bedroll and a tent again .I almost tried the floor to see if it was better. Thank God for pain pills .

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important… Show more

    Comfort Inn Phoenix Central City
    3 January 2025
  • Richard

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review

    Breakfast was adequate. Location was very good for the event we planned on attending.

    The bathroom sink water economizer sprayed over the bowl and onto the person when washing hands or just using the water.

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    12 December 2024
  • Tamba

    Reviewed: 21 November 2024 · Stayed in November 2024

    Verified review

    Excellent Hotel

    No internal restaurant

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encour… Show more

    Comfort Inn Phoenix Central City
    28 November 2024
  • See the hotel
  • Trinidad

    Reviewed: 19 November 2024 · Stayed in September 2024

    Verified review

    Location

    The service was the worst very bad had charges on my card that didnt even ha e to be there charged me 2 times and said to talk to bank about it very very very rood front desk service couldnt even use the pool because like he said didnt want to have not even any drops of water from pool on the floor

    Property response:

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, D.J General Manager Comfort Inn 602-415-1623

    Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is importan… Show more

    Comfort Inn Phoenix Central City
    20 November 2024
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