Every time I mentioned one of the amenities that was stated in the room (I was also told that that was because there was people that lived there and I said I have rented two rooms for a week and that the people that live there get them more than the guest that just stay a week) I was met with you can take it up with management I was also told that clean linens were not given what's turned in with the other one that were dirty that I had to wait for them to be washed I had to wait for 7 hours to get them back because one of the people on staff had told my child that they didn't have enough laundry soap to wash our clothes I offered them my tide they said no and finally put them in the washer I don't think this has been a very good representation of what extended stay is me and my sister had received one pan with a lid for the kitchen set up for two different rooms we had to go by our own we stayed in the extended stay to save money and end up spending more than we would have if we would have started our own home

The location

Stayed in August 2025

I paid for the Studio Bedroom, the bedroom was spacious but the microwave didn't work. The floors look horrible including the off smell. We couldn't check in until 5:50pm my friends and I had to come back to the hotel multiple times starting from 3pm until the room was cleaned. No accommodation for the extreme waiting. "FREE BREAKFAST "No more like grab and go . Overall will not recommend or coming back.

Stayed in May 2025

Sheets are rough. AC worked but was LOUD. The kitchen was dirty burned food on the burners..drawers dirty and stained.

Location is great. Good parking. Close to food and stores.

Stayed in February 2025

No towels to shower with Room was still dirty Bed was shaky did not feel stable Stains in the bathroom counter and floor

Stayed in December 2024

I didn't like the staff when I checked in gave me room keys and when I went to the room someone was already there like they live there. Then they gave me a new room and the motor in the bathroom was loud and gave me and my partner a headache every time we turned on the light. The next day my key didn't want to work so I went to the front desk to get it fixed and the staff was hi as a kit. Then she blamed me for my key not working when it clearly says two nights on my reservation.

I liked the location of the property. I also liked how clean the rooms are.

Stayed in August 2024

Smelled like pot and cleaning supplies when you walk in. Carpets upstairs in the hall have large gross stains. Upstairs halls smell like cigarettes. No coffee pots in rooms, no blow dryer, pillows are very flat.

The lady at the front desk was nice and helpful.

Stayed in August 2024

Staff

All but staff

Stayed in August 2024

It was very dirty, old, and stinky. Seems like people are living there and not just staying a few nights.

The property was in a great location. The staff were excellent and very pleasant to deal with.

Stayed in June 2024

Area was bad, addicts all around not clean at all

The front desk staff was amazing there was a young lady who was very helpful

Stayed in May 2024

The faucet poured in the shower and didn't get fixed. For the entire stay. Other than that it was ok

The staff was very friendly.

Stayed in June 2024

There is no staff after 11pm. Got locked out of room and couldn’t get in. Had to look for a room elsewhere for the night. Water stream in shower not just a drip but a stream of continuous water running. There were roaches in the room. No towels

Quiet location

Stayed in May 2024

It smelled Horrible. Our room smelled like Weed and Cigarette Smoke the Whole Time.

Staff.

Stayed in May 2024

The tv, outlets, burned bathroom top, no shower curtain. you walked in and it smell like something weed.

Nothing

Stayed in May 2024

Wall in bathroom looked like it was patched by a sixth grader. Mold on shower curtain rod. Hot water wasn't very hot'

You get what you pay for and I didn't much.

Stayed in May 2024

I wasn’t told about a $100.00 cash deposit that was required when booked through a 3rd party booking service. The room was non-smoking and smelled TERRIBLE. Beds were super uncomfortable, like sleeping on a cheap air mattress.

Location was ok

Stayed in April 2024

For the price the it wasn’t decent, furniture was broken bathroom wasn’t nice, paint was peeling, non smoking was posted but smelled like cigarettes, etc

The staff was exceptionally nice they were fantastic host and very helpful

Stayed in April 2024

Everything

Run down

Stayed in April 2024

The hallway smelled like cigarette smoke, despite it being a no smoking hotel. The shower didn't work, there was no blankets in the room, there was no chair, the window was so far off its Track it looked like it was going to fall out. There was no battery in the smoke detector. The breakfast was nonexistent, there was a shortage of dishes for the rooms so didn't have any the first day. Once we got them, there was only one mug and no bowls. When finally got blankets one had a hole from a cigarette burn. We we finally got a bowl it was cracked. The staff was clearly stressed and unable to do anything without a manager. The manager has basically no resources to improve anything. Maintenance is out of another location, so it takes multiple days to get anything fixed. All these issues stem from bad corporate policies to cut costs.

The room was so bad they refunded us 1 night's stay.

Stayed in April 2024

I did get there a little before 3, so initially the fact the room 2asnt ready yet was a OK. But considering it took until around 3:30 and still had issues, including no working elevator.

It was clean, although there was water running in 2 places in the bathroom. It was a good value, even though the price I was charged was 10 dollars more then the price I was quoted online.

Stayed in April 2024

Shower could work,toilet not flushing

My shower water would not drain toilets would not flush I had to go out w family to used it was not even able To shower due to water not drained. Spoke to rep Last night customer service rep Apologize but no rooms available told me to call In morning to see about accommodation.. spoke To Zack stated he sorry can’t accommodate me any way but the works we order is in.. I did complaint with the corporate office.. like as guest visit what about my stay I pay 82 dollars to not get the service deserve To used the toilets or shower

Stayed in March 2024

The halls smell bad My room had not been properly cleaned as there was a foul Oder when I entered The floors were not swept And the bathroom sink was loose and still is.

Stayed in February 2024

The facility smells like cigarettes on the first floor. I was in room 113 the cleaning lady who serviced the room had a dirty pillow casing on the pillows. They was nasty Plus a blooded towel folded on the sleeves in the restroom was discovered. I had to buy some Clorox beaches to sanitize the towel some people were fighting upstairs and one room next to my room. My 8 year old daughter a special needs little girl was afraid the adults were fighting I tried to explain to her what was happening as much as .I thought it was a very uncomfortable time there but. I kept to myself and made the best of my time at the facility I don't ever want to go back to this place again..I booked a non- smoking room..I never smoked but..Hi a lot of people in the hotel did..I have asthma this was a bit uncomfortable for my whole family. Please check the managers and stuff at this location and make sure they do better. If people want to smoke go to your car or go outside of the hotel please.

Stayed in February 2024

Maintenance never came to check my refrigerator that was barely working and housekeeping never came to change my linens or bring clean towels I had to take it down myself to get exchanged.

Great customer service

Stayed in November 2023

The lobby smelled clean, but once we got up to our floor, a horrible smell of weed and bad body order hit me right away. The carpet in the hallway is extremely dirty and stained. Our room had a horrible order as well, and the carpet was also dirty and stained. The bathroom seamed cleaned, but when I spilled water on the floor, I used a towel to clean it up, and the towel turned black. That is a big sign that the floors were not mopped. The pillows smelled like the pillow cases were not changed. Thankfully, we had our own pillows and sleeping bags to sleep on and didn't have to use their pillows or blankets. The bathroom fan was extremely noisy. It turned on automatically when you turned on the lights, so there was no way to turn off the fan. The furniture is outdated and badly scratched. We should have gone to a different hotel, but we were tired.

I liked the location, and the front desk guy was very nice. Surprisingly, the bath towels were soft!

Stayed in November 2023