Reviews of Island Inn & Suites, an Ascend Collection Hotel 3 stars

Location is great! My room was facing StMary's river, and I could hear waves and birds calls, and sunrise was stunning. Staff was helpful and cooperative. Descent breakfast

Noisy neighbors who set up party under my windows. About 20 people who has been loudly laughing, shouting, shrieking, dragging their belongings over concrete and running over the pier - all way after dark. Finally, at 1 AM, after loud burst of laughter and applause after someone caught a fish, I asked them from my balcony to mind other's needs and rights for sleep.

The view

The breakfast

The dock and being surrounded by water

Our tv in the bedroom was broke so we couldn’t watch our shows to wake up to or go to sleep to.

The view

The smell and it needs updating

Balcony large and view

Love the location!

Rooms definitely need to be painted . There was mold on ceilings.

Great views

Everything

Nothing comes to mind at the time

The view from the balcony and leaving the door open to hear the sounds of the water. Great breakfast setup! Friendly, helpful staff! This is my fourth time staying, I love this place.

The key card entry holder to open to my room was broken/coming off of the wall. It had tape around it which is coming off as well. The key card still works, but there were times I had to try it a few times to be let in. The door did lock from inside, however I think with it being the way it is it may be time to replace now that it is causing entry issues here and there. The hair dryer plug didn't work in my room so I couldn't use the hairdryer, kept trying the outlet but didn't work and I forgot mine.

I enjoyed the friendliness of the staff. Every person I met was super nice and willing to help and or answer questions. The property itself is on the water, and I enjoyed the views. Everything was in order and smooth. Parking was not an issue. Everything was fairly good. I did love the place, especially the oysters, crabs, and dock. The closeness to the only restaurant is a bonus as well. I would return again.

I think the place needs a little updating. The walls are paper thin. I could hear and smell smoke from the people next door. The staff made a note and provided me with some air freshener, but it didn't help. I think the place is a little worn, that's all. It just needs some sprucing up and maintaining. The furniture on the balcony looked like it was broken or about to break. The ceiling had darker stains on it, probably due to moisture, which can be difficult to maintain sometimes. Breakfast was a little lackluster, and that was a bummer since there really isn't too much around. I wish there were some sort of facilities outside, but that is nit-picking. I did love the place, especially the oysters, crabs, and dock. The closeness to the only restaurant is a bonus as well.

Great location

Very dated could use renovations

Gorgeous setting

Nothing to complain about!

Elevator wasn't working

Location, scenery and restaurant next door

Place is in dire need of maintenance and cleaning. Room door had busted frame and lock, overall the paint in the several rooms we occupied were terrible, with trim being bare of paint and dirty. Upholstery was stained and filthy. Bathroom toilet ran continuously and toilet paper holder was ripped off wall and missing. Toilet had bad rust stains. Sliding door to balcony had broken lock and cobwebs covered deck furniture. Very disappointed in facility that we stayed at in previous years. Maintenence lacking

The views are amazing! The room was large (a suit) and clean. The beds comfortable, better than some of the reviews suggest. The restaurant next door is really nice too.

Some small repairs in the room are needed; the picnic tables outside could use a clean. (This is not a criticism, but a suggestion: would have been nice to have something like kayaks or paddle boards available to guests - something to do in the area.)

Beautiful views and great location

TVs weren’t working the first night of our stay, rooms are outdated and could use a good amount of maintenance.

The view

No power at the hotel when we arrived, cob Webb's on the balcony, electronic key lock taped to the door, had to get multiple new keys cause they stopped working, and two staff members entered our room unexpectedly, which is unexeptable.