Reviews of Comfort Suites 3 stars
121 Raydo Circle, Springfield, OH 45506, United States

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness and the staff was exceptional!
Signage at the road made it quite difficult to find in the night time!
Dear Johnson, Thank you for your kind words. We are delighted to hear you enjoyed the exceptional cleanliness and staff service. We appreciate your note about the signage and will keep it in mind to help make arrivals easier for future guests. Sincerely, Hotel Manager
Dear Johnson, Thank you for your kind words. We are delighted to hear you enjoyed the exceptional cleanliness and staff service. We appreciate your note about the signage and will keep it in mind to help make arrivals easier for future gue… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewSize of room, comfortable bed
Breakfast limited, but website stated the breakfast was great.
Dear Audra, Thank you for your feedback. We are glad you enjoyed the spacious room and comfortable bed. We appreciate your note about the breakfast and will review this to ensure guest expectations better align with what is offered. Sincerely, Hotel Manager
Dear Audra, Thank you for your feedback. We are glad you enjoyed the spacious room and comfortable bed. We appreciate your note about the breakfast and will review this to ensure guest expectations better align with what is offered. Since… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation
Bugs
Dear Khalilah, Thank you for your feedback. We are glad you found the location convenient, though we are sorry to hear about the concern with bugs. Your comments will be shared with our team to ensure improvements are made. Sincerely, Hotel Manager
Dear Khalilah, Thank you for your feedback. We are glad you found the location convenient, though we are sorry to hear about the concern with bugs. Your comments will be shared with our team to ensure improvements are made. Sincerely, Ho… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe price was reasonable. Housekeeping staff was friendly.
The beds were on some weird metal base and there was old soda sprayed on the air conditioner that was never cleaned. The front desk staff were unfriendly.
Dear Angela, Thank you for sharing your experience. We are glad you found the price fair and appreciated the friendliness of housekeeping. We are sorry to hear about the room condition and front desk service. Your comments are important and will be reviewed with our team to help improve future stays. Sincerely, Hotel Manager
Dear Angela, Thank you for sharing your experience. We are glad you found the price fair and appreciated the friendliness of housekeeping. We are sorry to hear about the room condition and front desk service. Your comments are important an… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewBreakfast Big room Mostly clean
Bug in room Bed uncomfortable toilet to low
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewSmallest bathroom I have ever had in a hotel.
Front desk could have been more welcoming at check-in. At checkout was not even acknowledged when returning room key. The breakfast staff was very welcoming however!
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe Staff was very friendly and helpful.
Doors slamming all night. Elevator panel was broken and fix with tape. Bathrooms are very small and still have a tub, which I fell in the morning I use it. I am fine just bruised.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe room, breakfast selection, and the convenience to get to my destination in the area.
The shower. The curtain is too short in width. The floor gets really wet.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewClean
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe pool was so cold. The children couldn't enjoy it.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewPrice gouging. Rates changed per day and I was not made aware of this at time of booking.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewClose to event. Very clean. Good breakfast. Helpful staff
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation to Springfield Antique Extravaganza
Toilet paper holder broken. Sink area small for two people.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewNothing
How unsafe I felt
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewBreakfast was good
They drained the pool and that was a main reason I chose the hotel. Had a lot of down time and couldn't use the pool and was told we could go elsewhere? Chances are we will go elsewhere next time.