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  5. Reviews of Welcome Suites-O'Fallon

Reviews of Welcome Suites-O'Fallon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

148 Regency Park, O'Fallon, IL 62269, United States

#11 of 14 hotels in O'Fallon

Guests' Choice

Review Score

Based on 197 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.7

  • Location

    7.0

  • Facilities

    5.1

  • Staff

    5.7

  • Value for money

    5.4

  • Free Wifi

    4.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 1, 2025

    6.0
    okay
    • Leisure trip
    • Group
    • Studio with Two Queen Beds Non Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    no comment

    no comment

    Stayed in July 2025

  • Reviewed: March 6, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The stove didn't work in the room the tub was not cleaned properly the wall under the desk was nasty

    Stayed in February 2025

  • Reviewed: February 28, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was filthy, shower wasn't working , no TV or internet. The staff was unprofessional .There was a dead bug on the bed. The top of the microwave was dirty and dusty and the freezer was dirty as well. The floor boards were falling apart and had bugs and dirt on the walls inside the room

    Nothing !

    Stayed in February 2025

  • Reviewed: February 23, 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Studio with One King Bed Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Room has hole in the wall. Freezer did not work for the first week of our stay. It was finally replaced the day we extended our stay. Towels were very rough. Only 2 of 4 clothes dryers work.

    Price

    Stayed in February 2025

  • Reviewed: November 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with One King Bed Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like pot

    The room we stayed in was missing a cover for the light and the wall had a hole in it and one of the lamps keeper on flirting but the bed was comfortable

    Stayed in November 2024

  • Reviewed: November 16, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV didn't work

    Cheap

    Stayed in November 2024

  • Reviewed: October 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Black out curtains would be nice. The room was so bright it was hard to sleep.

    There was no breakfast that we were aware of.

    Stayed in October 2024

  • Reviewed: August 1, 2024

    5.0
    Only Stay If No Options
    • Leisure trip
    • Solo traveler
    • Studio with One King Bed Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was missing many of the amenities stated in the advertisements. If you plan to cook, bring EVERYTHING you need! Pots, pans, plates, cups, utensils, kitchen towels, and trash can are not provided. The TV remote didn't work. It had batteries but no back to hold the batteries in place, no hair dryer, no iron or ironing board. The ceiling looked like there was a food fight in the room. Finally, bring thicker blankets. What's on the bed will not work if you get cold during the night. The size of the room was fine, but they need to do a lot of updates! FYI, MY RATING SHOWS A 5 FOR SOME REASON AND I FEEL THE RATING SHOULD BE A 2!

    The location is close to shopping and restaurants.

    Stayed in July 2024

  • Reviewed: June 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    The dryers did not work well.

    There was no breakfast..

    Stayed in June 2024

  • Reviewed: May 21, 2024

    4.0
    Never again.
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Well, I hate to criticize because the staff was friendly. But I didn't like not having a phone, an iron, no garbage cans, or a coffee pot. No toiletries. The toilet seat should have been replaced years ago, and the toilet paper holder fell apart. There are no rugs, so the floor really needs to be cleaned. I didn't get a room key until the day after I checked in, and didn't receive a remote for the TV (which I couldn't find an 'on/off switch) until my third day. Oh, and I had questions concerning my bill, but was informed via a phone hook-up that I'd have to call back after 9am. It was 7am Monday morning, and I was facing a 10 hour drive home to Texas. I didn't see the point in calling, because my concerns needed direct contact. Oh, OH there were old stains on the fitted sheet.

    The staff, and the a/c.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    5.0
    Worth the price overall
    • Solo traveler
    • Studio with One King Bed Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Multiple times at the front desk as your walking in it smelled like all weed. I’m 420 friendly but I don’t think the hotel needs to smell like it. My toilet wouldn’t flush for almost 2 days off and on. You can’t use the side doors to come in even with a room key. Male manager there was rude to me on more than 1 occasion but the lady at the front is amazing.

    It was clean. Check in was easy and fast.

    Stayed in May 2024

  • Reviewed: April 16, 2024

    4.0
    No TV
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The TV did not work. They bought in another one and that did not work. I was disappointed

    It had the kitchenette and 2 beds as booked.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    6.0
    Staying here didn’t break the bank. Definitely will stay again when I’m in the area.
    • Leisure trip
    • Couple
    • Studio with Two Queen Beds Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Mrs. Gray the GM was amazing. Her attitude was upbeat & pleasant. She accommodated us when our room had a minor issue & she addressed it quickly. I have read reviews that stated the staff were rude & lazy. I did not feel this way at all.

    Stayed in March 2024

  • Reviewed: December 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Studio with Two Queen Beds Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    No phones in rooms. No ovens.

    Comfortable beds.

    Stayed in December 2023

  • Reviewed: October 31, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    I did not like how the room wasn't really cleaned i had to go and get bleach and other cleaning products in order to have a clean room. The microwave had pieces broke off of it. You have to pay extra for the pots and pans if you want to use the stove. You also have to pay extra if you need towels. You also have to pay extra if you want them to come in and wash the sheets on the bed and towels. The blinds had stuff all over it like it was juice or something. The toilet was leaking a little bit... i know people might be reading this and saying why I didn't just ask for my money back and leave and go somewhere else.. well my family and I had somethings going on and i was told at the beginning before i even seen the room that it was absolutely no refunds and they price was so much cheaper but i guess you get what you pay for.

    I like the price for a week. I love the fact that after 10 pm, if you dont have a room key, you will not be able to get in the hotel period. I like the fact that it has a kitchenette in the rooms.. It was also very quiet at night when everyone was trying to sleep.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 12 nights
    • Submitted from a mobile device

    The staff are flat out rude. Like every last one of them beside the white lady and it’s only one so yeah she’s understandable, talk to you like you’re an actual person

    Not much

    Stayed in September 2023

  • Reviewed: August 6, 2023

    4.0
    Ghetto , if you don't mind that then stay
    • Leisure trip
    • Family with young children
    • Studio with One King Bed Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    People live there , and they think they run the hotel . Ghetto

    Hard to think of something I liked .

    Stayed in August 2023

  • Reviewed: July 1, 2023

    4.0
    Me personally I wouldn’t recommend this holtel to stay.
    • Leisure trip
    • Family with young children
    • Studio Suite with One King Bed Smoke Free
    • Stayed 7 nights
    • Submitted from a mobile device

    I liked nothing about my stay because there was supposed to be a pool and a fitness room and the fitness room was pathetic.but over all I like the beds and the veiw was nice. But me personally I wouldn’t recommend this place to stay because the weekly rates change like every week, one week it could be 345 and the next it could be 454

    I liked nothing. The bathroom was a little clumsy. The door for the bathroom was heavy and the front door was way to light and there was a hole not going through the door. The keychain lock for the door one srcew was not fit for the door

    Stayed in June 2023

  • Reviewed: March 20, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Studio with One King Bed Non Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    They didn't have an extra blanket and they tried to charge me an extra $10 tried to say it was for the linen but i didn't use them

    The price

    Stayed in March 2023

  • Reviewed: October 10, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with One King Bed Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was really dirty

    The Space was fulfilling

    Stayed in August 2022

  • Reviewed: August 4, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty and stunk

    Nothing did not even stay there ended up.leaving it was so bad.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    1.0
    We did not even stay more than an hour.
    • Leisure trip
    • Family with young children
    • Studio with One King Bed Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our door did not have a working lock. There were holes in the walls. Smelled like smoke and trash. Absolutely horrendous.

    Absolutely nothing

    Stayed in July 2025

  • Reviewed: July 7, 2025

    1.0
    Don’t recommend nobody to stay here
    • Business trip
    • Couple
    • Studio with Two Queen Beds Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything this place should be shut down

    Nothing

    Stayed in July 2025

  • Reviewed: July 7, 2025

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Studio with One King Bed Non Smoking
    • Stayed 30 nights
    • Submitted from a mobile device

    My first experience at the front desk. I was robbed for the fee for my dog. It was supposed to be $75 and the lady charged me 100 and made me go to an ATM. That charged me more money because it wasn't my bank and get her cash only for the dog fee not on their website. Does it say that you have to do that? She pocketed the money and she did with other people during my stay. I noticed.. i'm gonna be very Blunt and honest.There was sex trafficking going on in that hotel, prostitution!! The staff were stalking me and watching me on camera constantly. Because they were so paranoid that I was going to either talk to the wrong person. Find out the information that they were hiding. I don't know . my 3rd day there. The manager pounds on my door and tells me that she has to inspect my room. Now, that was unheard of. There was nothing there! For her to see so she saw that and it was just rude. It was very intrusive. I felt uncomfortable the entire time. I was there. I actually end up leaving losing money because I was very scared. It's not a good place, very dishonest. Very disgusting with the prostitution and sex trafficking. That is definitely going on and the hotel staff know it and the lady there at front desk - that stole my money. She still has the money for the one woman.That's doing the sex trafficking. I am a white. Woman professional traveling nurse and these people were completely prejudiced.Because they are different race and just flat out nasty.

    I liked the room.It was big and it was comfortable.It was quiet.Had great kitchen facility

    Stayed in July 2025

Showing 1 - 25

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