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Reviews of Extended Stay America Suites - Fort Worth - Medical Center 2 stars

1601 River Run, Fort Worth, TX 76107, United States

#153 of 156 hotels in Fort Worth

Guests' Choice

Review score

Based on 556 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.4

  • Facilities

    5.5

  • Staff

    7.0

  • Value for money

    6.3

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 14 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When I arrived at 1040 pm to the office to check-in they gave me the key to the room and to our surprise, the beds were dirty with hair, dirt and stains. The table was also dirty with spots of food, and the trash from the restroom was not taken out, it was full of dirty toilet paper pads and tampons and the toilet was stain with feces. The door from the restroom had a big hole in it. I went immediately to the office to let them know that my room was dirty and the guy said that it was marked as clean. I told him he could go and check it and he said that my daughter and I could still spend the night there just to take off the sheets from the bed and for me to take out the trash. I asked why did I have to do that if I had paid and reserved that room. He told me to come back at 1130 pm and that he was going to have clean sheets, trash bags and toilet paper to put in the room. I believed him and left and came back at the time he told me, to my surprise he locked the office and left. Then I saw Ms. Yvette another worker and I explained what happened and she was very courteous and apologized for the unprofessional attitude of his coworker. She gave me another room to spend the night because we were really tired from a 10 hour drive. The next morning Ms. Yvette and Ms. Andrea cleaned our room and had it ready for us.

    The only thing i liked about the stay was Yvett and Andrea were really nice and courteous and fixed the problem

    Stayed in June 2025

  • Reviewed: 13 May 2025

    6.0
    Great location and price
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it's very dated

    super location and great price! Last minute availability

    Stayed in May 2025

  • Reviewed: 29 April 2025

    6.0
    Great for single male traveler not for family
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Marijuana smell

    Friendly staff - clean room

    Stayed in April 2025

  • Reviewed: 23 April 2025

    5.0
    If all you need is roof&bed, this is the place.Great location and staff but very run-down facility.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Very dated facility. One bar of soap. Nothing else, including no hair dryer or shampoo.

    There is good reason why this hotel is significantly cheaper than other options. The staff is super friendly and accommodating, but the facilities itself are very dated. Beds were super comfortable and towels were plush, but very bare bones. The location is great tho, with shops and restaurants within walking distance, including a beautiful river trail for running. It was a quick Dad's weekend to visit my son so all I needed was a roof and bed. If that's all you need, then it is bearable. :)

    Stayed in April 2025

  • Reviewed: 21 April 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Dirty

    Location

    Stayed in April 2025

  • Reviewed: 20 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Maid service is poor. Been there 9 days and maid has never cleaned room 1 time.

    Location

    Stayed in April 2025

  • Reviewed: 7 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Check-in time was supposedly at 3pm, went there at 7pm but the room wasn't ready. Although they expected guest, rooms were not ready. there were other guest waiting. They got me in a room by 9pm.

    Location is good. Close to shops and restaurants.

    Stayed in March 2025

  • Reviewed: 4 April 2025

    4.0
    The room served it's purpose!
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights

    Didn't care for the Double beds and the SMALL T.V.!

    I liked the location & the PRICE!

    Stayed in March 2025

  • Reviewed: 30 March 2025

    4.0
    This place needs a massive renovation because it’s actually in an excellent location.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The rooms smelled like smoke and dirty feet. The air vents were dirty and the carpet was badly stained.

    It’s location

    Stayed in March 2025

  • Reviewed: 22 March 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow shortage

    It was worth what I payed

    Stayed in March 2025

  • Reviewed: 4 March 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They don’t accept cash. Didn’t get the room I reserved.

    Stayed in March 2025

  • Reviewed: 6 February 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is quite limited.

    Stayed in February 2025

  • Reviewed: 24 December 2024

    5.0
    Nothing to brag about! Would not stay there again!
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Smelled like smoke really bad, no breakfast, which was advertised as breakfast bar, hot water was lukewarm warm, no heat in one of our rooms!

    Convenience

    Stayed in December 2024

  • Reviewed: 8 December 2024

    4.0
    Cheap and nasty hotel
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smell of the room

    The room smelt like dope

    Stayed in November 2024

  • Reviewed: 2 December 2024

    5.0
    Can be Improved
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    - The room heater was not working so I ended up sleeping in a cold🥶 room. - The shower 🚿 felt a bit cold for winter❄️. - The room was smelling smoke cause of the guest(s) who don’t think about others & go a head to smoke in a non-smoking 🚭 room.

    - Convenient location to most of my favorite eateries. - Friendly staff.

    Stayed in November 2024

  • Reviewed: 1 December 2024

    6.0
    Good stay, got what I paid for
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The room I was in didn't have a door for the bathroom. When I notified staff at check in, they were unable to place me in another room, so instead they made a divider with push pins and a long sheet. I admired the effort, but still...how doesn't anyone recognize when the doors are taken off the hinge?

    Great area Excellent price Friendly staff Didn't see any bugs

    Stayed in October 2024

  • Reviewed: 12 November 2024

    4.0
    You get what you pay for!
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    1: I had no blanket the first night and one small pillow 2: I only had sheets to sleep on 3: Everything is dated and needs to be replaced except the TV.

    The location is great for many reasons! 1: Close to the highway 2: Across the street from University Park Mall which has many restaurants 3: 25 minute walk to the TCU Campus or 1.1 mile walk 4: Tv was great with many channels

    Stayed in November 2024

  • Reviewed: 27 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small cockroach in tub Super thin "blanket"

    Very nice staff Creative use of space

    Stayed in October 2024

  • Reviewed: 15 October 2024

    6.0
    budget accommodation
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 9 nights

    Location good but the rooms smell of smoke, there were no kitchen utensils so couldn't cook anything in the kitchen. No breaikfast except one time when I managed to get a snack bar and muffin. every other day it was snapped up by some of the unsavoury guests who I saw filling their pockets. There was some real dodgy people hanging around and appeared to be staying in the hotel. I won't stay again

    Stayed in September 2024

  • Reviewed: 15 October 2024

    6.0
    not bad for price but breakfast could be better
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    online they said there was a breakfast buffet, there definitely was not a buffet and it was pretty sad , only coffee, otameal, muffins in plastic bags, tea, and hot water. room had dust in kitchen and no coffee maker or free coffee in room

    location is not bad, there are plenty of restaurants and shopping nearby

    Stayed in October 2024

  • Reviewed: 12 October 2024

    5.0
    You get what you pay for
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is not bad, but it’s not great either. The room was clean, but it smelled as if someone had been smoking, even though it’s labeled as a non-smoking room. The kitchenette stovetop was rusty; I wouldn’t trust it to use it. The blanket was very thin and there was only one bath towel provided. Complimentary breakfast was advertised, but all they provided in reality was oatmeal, muffins, and coffee. Overall there was an unsavory feel about the place. Great for the budget , but I’m not sure I’d stay here again or recommend it to others.

    The location is amazing. It is right on the Trinity River which has a path next to it for walking, running, or biking. Additionally, the staff was friendly.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The floor, the sticky the carpet is smelling Order

    I don’t like they feel so dirty

    Stayed in October 2024

  • Reviewed: 6 October 2024

    5.0
    Cheap but for a reason
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    First room we were offered was awful but they gave us a better room the next day. Some very dodgy people hang out in the rooms and the staff do not seem bothered about it. The rooms can be rented on a monthly basis and it looks like it is used as a bit of a doss house. The price included a breakfast of sorts which is porridge sachets and muffins and protein bars but every morning the muffins and protein bars were all taken by the dodgy people who filled their pockets. Room smelled of smoke so not nice. For the price it is ok but don’t think I will stay again.

    The location has nice shops and restaurants close by. The rooms have plenty of space and bedding was clean.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    6.0
    Value for money.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    I love that it was close to my location of interest.

    Stayed in September 2024

Showing 1 – 25

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