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Reviews of Comfort Inn - Pocono Mountains 2 stars

Route 940 @ 1-80 and I-476, White Haven, PA 18661, United States

#3 of 5 hotels in White Haven

Guests' Choice

Review score

Based on 422 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    7.0

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 29 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night

    The entire staff was extremely helpful and nice. The facilities were a little run down, but the beds and linens made the stay very comfortable. A good place to stay when you are driving through town and don't want to spend a ton of money.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    we only stay one night i wish i came up for the weekend will come back staff was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the coffee machine in the lobby wasn't working and the elevator closest to the lobby wasn't working

    the breakfast was good also the rooms was clean

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    breakfast was pretty good and the staff was super nice and helpful.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    7.0
    Just okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Hotel looked very run down, our light as soon as you walked into room did not work, we only had 2 bath towels and 1 face towel in room. There was a half roll of toilet paper plu one empty roll hanging on toilet paper dispenser, like bathroom was only half serviced?

    probably closest hotel to our destination, which was still 20 min away, bed was comfortable, stay was quiet. Parking was easy, check in was easy

    Stayed in August 2025

  • Reviewed: 24 July 2025

    6.0
    I like Comfort Inn
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hallways had carpet ripped with no signs. The one elevator was broke, and it was the closest to my room. The stairway had food on the steps, and one of the railings was loose.

    Everyone was very nice. The room was clean.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    You get what you pay for but we still had a good time inspite of the challenges.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Elevator did not work, Hallway lighting rather dim, room numbers missing from rooms, Carpet in hallway severly stained. Hot water got hot to quick, No vents in bathroom to reduce steam, The TV frequently loss reception and poor choices for TV channels.

    THe location of the hotel was good and accessible. THe room was appropriate for two adults and a pet.

    Stayed in July 2025

  • Reviewed: 11 June 2025

    8.0
    This is a good place to stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool could have been warmer

    Clean

    Stayed in May 2025

  • Reviewed: 28 May 2025

    6.0
    Acceptable for the price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Floors in our room did not have a carpet! If I knew that, it would be a dealbreaker. My child spends lots of time on the floor playing. Blankets had massive yellow stains Lots of dust on the objects in the room and bathroom - above eye level, but noticeable Hotel is overall very worn down but it's ok for the price Parking lot has handicap spots but the closest and the most convenient of them was constantly occupied by a grey Jeep or others - all of them WITHOUT a permit. Probably employees cars but it shouldn't be advertised as handicapped spot. The front desk lady who worked mornings was always looking at her phone while spoken to or asked questions, it's not nice regardless of the price Lobby staff did not have any quarters for laundry Laundry area has only one washer and one dryer - it's not enough for hotel of this size

    Location is very easy to find and close to everything in Poconos Room has enough space and big TV Room has a table and chairs for work/dining The female employee who worked nights and did a check in, is very nice Laundry is cheap - $1.75 Lobby area is nice - lots of sitting areas, TV, sofas. 24x7 coffee and tea in the lobby Pool looks great (did not use though) Decent gym Office area - separate room with a computer and sofas - that's the best advantage of this hotel in this price range Arcade play room on 3rd floor - we did not use but others did

    Stayed in May 2025

  • Reviewed: 26 May 2025

    6.0
    Wont stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel has a lot of potential but was kind of stinky, dingy and just not quite clean. The pool was nice but again, paint on walls peeling, dirty windows just so close to being really nice but missed the mark. The elevator was small and it was a crowded weekend so we took the steps a lot. The stair well was very dirty and smelled like vomit. As for the room … the flooring had lumps, floor was sticky, beds were hard but appeared and felt clean. TV was worthless, out of all the channels only 3 came through. The bathroom was good. The door itself was rickety. For the price we paid in a holiday weekend I guess it was fine but we won’t stay here again. Staff were pleasant and breakfast looked nice but it was so crowded we never ate because of our own time constraints.

    Location was great and having an indoor pool was ideal.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bathtub wasn't clean and access card to room didn't work all the time. Did not have a pet area for dogs.

    Quiet and nice breakfast. Good access to let dogs out.

    Stayed in May 2025

  • Reviewed: 11 April 2025

    7.0
    relaxing & enjoyable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I felt the mexican restaurant on the 3rd floor was a little expensive & the food was just average

    room was average & clean. It did need some lightbulbs replaced but that was taken are of quickly once desk was called. Breakfast was good - several options - eggs, bacon, waffle maker, a couple of fruit items, cereal, yogurt juice --- & coffee is served all day. The pool was clean & at a good temp. Staff came in to net any particles, check temps & chemicals several times during our stay. We did find out on our last day if you just turn right out of the hotel you can avoid tolls to get to a Walmart & eating areas.

    Stayed in March 2025

  • Reviewed: 10 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wifi low signal kept shutting down. Loss of water to shower and flush toilet a few hours but that was out of their control

    Food was plenty staff was very friendly and accomodating

    Stayed in April 2025

  • Reviewed: 12 January 2025

    8.0
    Great place to stop. Need to work on stuff being friendly
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stuff can be more friendly at the reception

    Great location and comfort

    Stayed in January 2025

  • Reviewed: 23 November 2024

    8.0
    Good stay. The place is much better than some of the reviews elsewhere. I was only disappointed that breakfast stops sud
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast stops suddenly at 9AM. Missed out on waffles.

    Location, pool, breakfast, cleanliness

    Stayed in November 2024

  • Reviewed: 18 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floor felt dirty

    Two beds

    Stayed in November 2024

  • Reviewed: 5 November 2024

    8.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had a little bit of bad smell to the whole hotel. Especially in the hallways

    The hotel was in a good location! Breakfast was good!

    Stayed in November 2024

  • Reviewed: 25 October 2024

    7.0
    Nothing excitingly
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Just not a right fit

    It was ok

    Stayed in September 2024

  • Reviewed: 22 October 2024

    6.0
    You get what you paid for basically.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs a renovation, gives you an old hotel vibe. The bathroom drainage had issues in the tub & in the sink. The water wouldn’t drain.

    Right next to the highway, close too fast foods like McDonald’s, Arby’s & Burger King. Also, gas station Wawa was close by too.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Breakfast is minimal at this hotel.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    8.0
    Nice value
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just seemed a little run down and no longer a restaursnt on site

    Was good value. Pretty clean. No longer a restaurant on site but breakfast was pretty good in lobby area

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Decent
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were no clean towels in room none available

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It wasn't that clean the toilet was stopped up and bed itchy

    The location and price

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Convenient for what i needed

    Perfect location for my plans

    Stayed in September 2024

Showing 1 – 25

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