Reviews of Sleep Inn & Suites Tyler South 3 stars
5555 South Donnybrook Avenue, Tyler, TX 75703, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was fine except for all thing that gave me a pretty poor night's sleep.
I was placed in a room right by the elevator, ice, and concession area, so for hours--at least until 2 am--I heard loud footsteps stomping around, yelling, and lots of racket--even though I had my white noise machine on. If the hotel has quiet hours, they weren't being enforced by the front-desk staff.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewQuite
N/A
Thank you for choosing us during your stay, we appreciate you very much!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWas there for a football game. It is very convenient for location. Very clean and food was great.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHow the staff was very friendly and made you feel at home
Thank you for choosing us during your stay, we are happy to hear that you felt at home, that is one of our main goals, we look forward to seeing you again!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean and comfortable room, delicious breakfast.
Thank you for staying with us and for your positive feedback, we appreciate you!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPillows comfy staff friendly and clean
I didn’t like how the light shines in through the door while your trying to sleep and the pool was closed
Thank you for staying with us, we apologize for the pool being closed due to unplanned maintenance, we hope to be of service again in the future!
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery Clean and quiet!
Nothing at all.
Thank you for your positive feedback, we are happy to hear that you enjoyed your stay. Come visit soon!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClean and safe area
Address doesn't come up right every time on Google. Apparently, Donnybrook st runs in multiple areas.
Thank you for staying with us, we appreciate your feedback, come visit soon!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThis hotel is the cleanest hotel I have ever stayed at. The bathroom was immaculate. The A/C was nice and cold. The bed and pillow were so comfy and the staff were very polite. The location was perfect.
I liked everything.
Thank you for your positive feedback about your recent stay, we appreciate you choosing us and we look forward to seeing you again soon! have a great weekend!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClose to stores, room clean, and bed comfortable.
Thank you for your loyalty, we appreciate you very much, we hope to see you again soon!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe pool area was very nice and it was a great location with grassy area for pups. The staff was nice and helpful. Staff was accommodating to switching rooms and refunding after the experience.
First room smelled like sewage. Second room my wife woke up at 3am to a cockroach trying to crawl into her ear. While looking for the cockroach a spider crawled out of her pillowcase. It was traumatizing for her.
Good afternoon, thank you for choosing us during your stay, we apologize for the inconvenience of having to move rooms due to the bugs encountered on the 1st floor, our AC units on the first floor might be the cause to the bug entering the room, we have since called our pest control company to ensure this does not happen again, we hope to be of better service in the near future, have a great weekend!
Good afternoon, thank you for choosing us during your stay, we apologize for the inconvenience of having to move rooms due to the bugs encountered on the 1st floor, our AC units on the first floor might be the cause to the bug entering the … Show more