4001 South Mason Street, Fort Collins, CO 80525, United States of America
#12 of 34 hotels in Fort Collins
Guests' ChoiceBased on 369 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.4
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Kelly
United States of AmericaN/A
The property is clean and easy to access.
Stayed in May 2024
Reviewed: May 12, 2024
Brianna
United States of AmericaThe breakfast was not impressive. Price was a little high for a basic room.
Very nice staff. Room was clean.
Stayed in May 2024
Reviewed: May 6, 2024
Rowen
United States of AmericaNothing
Nice clean bathroom, quiet location
Stayed in May 2024
Reviewed: April 22, 2024
Tara
United States of AmericaVery clean and the staff was extremely nice.
Stayed in April 2024
Reviewed: March 27, 2024
Kathleen
United States of AmericaBreakfast was okay...not great. Vacuuming the room a little more thoroughly would have been better.
Spaciousness, desk help, friendliness of staff in general
Stayed in March 2024
Reviewed: January 6, 2024
Priscilla
United States of AmericaThe parking
It was very homey feeling and very clean rooms
Stayed in December 2023
Reviewed: December 30, 2023
Elaine
United States of AmericaI was surprised when at about 9am, no hot water. I was told the hot water heater was being replaced. I think they could have picked a better time. Such as very early in the morning or mid afternoon.
I stay there 2-3 times per year. I love the staff and location. The grandkids love the pool. I don't want to tell you more. Is this enough?
Stayed in December 2023
Reviewed: December 4, 2023
Mark
United States of AmericaThe room was alot bigger than expected..
Stayed in December 2023
Reviewed: November 14, 2023
Farrell
BelgiumBreakfast was pretty terrible. Both cereal dispensers were broken. They use only styrofoam plates / bowls and flimsy plastic forks and spoons. The cream cheese was somehow mealy. All the fruit was over-ripe and old. I get that you can't expect much, but this felt extreme.
Easy location in the center of town. It was clean and quiet. The staff was helpful.
Stayed in November 2023
Reviewed: October 22, 2023
Diane
United States of AmericaHave to drive to downtown area.
Very clean. Large room with couch. Good beds. Windows open for fresh air. Love the long pool/hot tub hours! Professional/friendly staff. Safe neighborhood.
Stayed in October 2023
Reviewed: October 5, 2023
Umberto
ItalyThe hotel is conveniently located near two Max bus stops.
Stayed in September 2023
Reviewed: October 5, 2023
Larry
United States of AmericaTV's need to be replaced
Stayed in October 2023
Reviewed: October 4, 2023
Yumil
United States of AmericaNo TV control and the receptionist told me to way until tomorrow, the day I was living the hotel.
The location was goo and the breakfast good.
Stayed in September 2023
Reviewed: September 18, 2023
Thomas
United States of AmericaIt is starting to look dated and was not as well kept as it was last year.
This is a good hotel, one in which we stay each year when we visit family. I will say it was not as well kept as in previous years and the breakfast has been downgraded. The staff is always nice. It is well lit and has all of the amenities a modern traveler with technology needs.
Stayed in August 2023
Reviewed: September 12, 2023
Sylvia
United States of AmericaWe were on the second floor and at times thought the people in the room above us would be coming through the ceiling. Could hear every footstep. And it lasted very late into the night and super early the next morning, both nights we stayed here. Could use a little more sound proofing.
Staff was amazing. Room was spotless.
Stayed in September 2023
Reviewed: September 12, 2023
Hugo
United States of AmericaGreat service
Stayed in September 2023
Reviewed: September 8, 2023
Amanda
United States of AmericaThere seemed to be some sketchy folks hanging around the parking lot and propping secures doors open.
Good Central Location
Stayed in September 2023
Reviewed: September 2, 2023
Carmel
United States of AmericaBreakfast gets monotonous after a couple days
Close to all the shopping and food a person could want! Quiet rooms. Plenty of parking.
Stayed in September 2023
Reviewed: August 5, 2023
Dan
United States of AmericaFront desk staff was awesome, they let us check in early. Cleanliness much better that previous 2 hotels. Mattress in king bed amazing Pool and hot tub clean
Stayed in August 2023
Reviewed: July 31, 2023
Wopke
NetherlandsThe ladies at the front desk where extreme friendly and helpful.
Stayed in July 2023
Reviewed: July 18, 2023
Debbie
United States of AmericaStaff is very friendly and helpful;
Stayed in June 2023
Reviewed: July 12, 2023
Valerie
United States of AmericaThe small bath towels barely fit around an adult's waist. The bed sheets seem to be a poly blend, not all-cotton. So these are our two suggestions: Bigger bath towels, and all cotton bed sheets instead of these ever more common microfiber/polyester blend sheets which are not as nice-feeling as all cotton.
Breakfast included, friendly and helpful staff, indoor pool & hot tub, a big pitcher of water at front desk to remind guests that we're in a dry and high altitude so drink up, everything is clean, price is affordable for families, jogging path right next to the hotel, REI outdoor store & a few other helpful stores just a short walk away, and we were just 10 minutes away from downtown Fort Collins; maybe 15 minutes if you hit red traffic lights. Great value.
Stayed in July 2023
Reviewed: June 24, 2023
Rebekah
United States of AmericaDidn’t have a shower seat for my elderly mother
Stayed in June 2023
Reviewed: June 23, 2023
Pauline
United KingdomNothing
Rooms were huge - more like a suite.
Stayed in June 2023
Pattaya, Thailand
Bologna, Italy
Virginia Beach, USA
Scheemda, Netherlands
Corrientes, Argentina
Courtenay, Canada
Prague, Czech Republic
George Town, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content