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Reviews of Comfort Suites Clackamas 3 stars

15929 SE McKinley Ave, Clackamas, OR 97015-9452, United States

#9 of 9 hotels in Clackamas

Guests' Choice

Review score

Based on 126 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 26 August 2025

    6.0
    It was good, but it was much better in the past.
    • Leisure trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights

    The pool was quite cool and the hot tub wasn't working at all.

    Breakfast ok.....there was no hot water for tea. Not a microwave. I had to go back to my room to make a morning cup of tea. It was not nearly as good as I have experienced there in the past.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our TV didn't work- the remotes weren't working & there was no one who knew how to fix them

    It was clean, good breakfast

    Stayed in August 2025

  • Reviewed: 31 July 2025

    7.0
    Overall good, for the price just wish a couple things were fixed. It did appear maybe construction
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot tub didn’t completely work wouldn’t create bubbles. We got a suite but it was just a normal room.

    I loved how clean it was, the staff (front desk) was super nice and welcoming. The pool was the perfect temperature and loved the suana.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Overall good
    • Business trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smells like cigarettes

    Easy in & out breakfast

    Stayed in July 2025

  • Reviewed: 27 June 2025

    8.0
    every thing was fine and as expected
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    brkfst was good

    Stayed in June 2025

  • Reviewed: 16 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could have been a little better, but it was great to have the option.

    It was comfortable for the time we spent and the staff was amazing.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Advertised pool, hot tub and sauna. The hot tub and sauna were out of order.

    Comfortable bed

    Stayed in June 2025

  • Reviewed: 19 May 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the pool wasn't heated, the jacuzzi didn't work, and the sauna didn't work.

    the staff were amazing, and the breakfast was adequate.

    Stayed in May 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Love the Jacuzzi suite and convenience of location.

    Stayed in February 2025

  • Reviewed: 12 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nosey from other people staying usually quiet

    Always clean comfortable and staff is nice

    Stayed in January 2025

  • Reviewed: 15 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean the bathroom had hair in the shower and sink

    Stayed in October 2024

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night

    The lighting in the room was very dim

    It was a very clean room

    Stayed in October 2024

  • Reviewed: 13 October 2024

    8.0
    We will stay there again.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No negatives.

    Exceptional staff, super reasonable, with good quality. Very comfortable. Great for travelers with dogs, as it is in a neighborhood, and the grounds are very conducive to walking a dog. Grounds very well kept as well.

    Stayed in October 2024

  • Reviewed: 30 May 2024

    7.0
    It was good.
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My compliments to Shawna at the front desk. It seems that she is jack of all trades. She set up our tv, reported our toilet issue and all with a smile. She is polite and friendly. Even though we had to move to another room because of the toilet situation I would return because of Shawna!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV didn't work and the door to our room was broken

    Staff very friendly and helpful Hayley went out of her way to help us she needs a raise 😁

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Disappointed because my grandson could not swim, when he got up.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    The pool and workout area hours don't start until 10:00 am. That is way too late to use in the morning before workout. Breakfast bar was not stocked with silverware, sugar, plates, waffle batter, yogurt . The morning staff said it was her first day of doing breakfast

    The location was great, easy access off freeway. Front Desk staff and maintenance staff, very friendly and welcoming. Everything was clean.

    Stayed in April 2024

  • Reviewed: 29 January 2024

    7.0
    If you are looking for something cheap to fit large family for short stay this is the place.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool looked as if it didn’t get cleaned from the night before hence the same towels were in the same spots when we left the pool. The trashes are overflowing. Not much room to eat in the morning.

    Has a great location right off the freeway, and close to food.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The wall look like it had blood on it sheet dirty and they charged me for 2 extra night I was not there still waiting on the money

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    It wasn’t the worst place I stayed, but does need improvement on the breakfast aspect
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I went down to get some breakfast at 9:45 and no sausage was in the container and I asked the lady behind if I can get some and she says we were closing and so I didn’t get my breakfast hardly and the eggs were old, but I did have a bagel

    The pool, the sauna, and the hot tub and the bed

    Stayed in November 2023

  • Reviewed: 24 September 2023

    7.0
    The location was good and the stay met our needs.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was apparent you were short staffed. Also, the fire alarm went off- which was fine, but the third floor stair door closed and the handle was broken and the door couldn’t be opened from either side. There was no active fire so we could use the elevator, but if there was a fire this could have been a bad situation. The morning we were leaving- Sunday.. someone from a different room connected to our TV and started playing porn. Thankfully our kids were eating breakfast. There has to be a better way to safeguard the smart TVs in the rooms.

    The room was spacious and the breakfast was simple but good. Beds were comfy and clean.

    Stayed in September 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The jacuzzi was Luke warm the pool was great and breakfast was yummy bummed there wasn't a ice machine where it said it was!

    I like how lady at the desk changed our room cause book.com didn't send my request over to motel that I request a bathtub she was super friendly she needs a raise:)

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Comfortable but have stayed at better Comfort Suites
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coffee was not good, actually bad taste. No decaf available for my spouse. Waiting awhile for it to be prepared. Had to provide our own. No hot water. Had to request.

    Breakfast was ok.

    Stayed in July 2023

  • Reviewed: 1 May 2023

    8.0
    Stay saved by one staff member.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    hotel seems to be full of a lot of questionable people staying there. seems like this hotel is participating in the homeless outreach program. not exactly what you’d expect spending the amount of money we did per night. pool/hot tub seems in a state of disrepair, loose parts in the hot tub (floor cover completely detached and I stepped into the hole it was covering) and elevator seems to be acting up a bit as it’s jerky and doesn’t always line up to the floor properly at first, sometimes continues moving while doors are opening.

    location is awesome, great breakfast. the true shining star of this trip was the front desk gal Asianique. she was AMAZING! friendly, personable and helpful, she is the only reason we didn’t walk away from this location and loose our payment.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Couldn't figure out how to get the TV to work.

    Excellent customer service at front desk. Got a room upgrade upon arrival. I felt safe.

    Stayed in April 2023

Showing 1 – 25

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