Reviews of Extended Stay America Suites - Columbus - Tuttle 2 stars
5530 Tuttle Crossing Blvd, Dublin, OH 43016, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was clean. Staff were good. Worth the money spent.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWas very comfortable.
Nothing.
Dear Erik, We are glad to hear that you had such a pleasant stay! It is wonderful to know your accommodations provided the comfort you were looking for, and your kind words mean a lot to all of us at Extended Stay America. Thank you for sharing your experience—we look forward to welcoming you back for another memorable visit. Sincerely, Hotel Management
Dear Erik, We are glad to hear that you had such a pleasant stay! It is wonderful to know your accommodations provided the comfort you were looking for, and your kind words mean a lot to all of us at Extended Stay America. Thank you for sha… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff and made me feel like I am at home
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation and price
Dear Sandy, Thank you for being our guest and for sharing such kind words! We’re delighted the location suited your needs and the pricing felt just right. At Extended Stay America, we aim to make every stay feel worthwhile, and it’s great to know we hit the mark. We look forward to welcoming you back for another easy, enjoyable visit. Sincerely, Hotel Management
Dear Sandy, Thank you for being our guest and for sharing such kind words! We’re delighted the location suited your needs and the pricing felt just right. At Extended Stay America, we aim to make every stay feel worthwhile, and it’s great t… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room was very good for the value. Overall, I'd be very happy to stay there again.
The grab and go breakfast could be improved.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewVery roomy!!!! Very clean Light above the closet was like a strobe light. Only one trash can found, unless there was one hidden in cabinet in the kitchen. Bed was hard as a rock!
Light above the closet was like a strobe light. Only one trash can found, unless there was one hidden in cabinet in the kitchen. Bed was hard as a rock! I certainly did not like being double charged from booking.com and the hotel. Not sure who was at fault, still waiting to hear. Nothing in the morning was good to eat (bars and muffins). Girl the was at the desk seemed annoyed we were there
Dear Rhodes, We appreciate your high rating and hope that you had an overall pleasant stay with us. While we are glad you found our accommodations spacious and clean, we are sorry for your concerns with other aspects, including the trash can and the bedding. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. Furthermore, the billing concerns you outlined have also not gone unnoticed, as we never intend to disappoint our guests in any way. Feedback like yours helps us achieve the goal of delivering wholesome stays to our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Sincerely, Hotel Management
Dear Rhodes, We appreciate your high rating and hope that you had an overall pleasant stay with us. While we are glad you found our accommodations spacious and clean, we are sorry for your concerns with other aspects, including the trash ca… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation
Outside building looks good. Inside is dated. A mini muffin is not what I call breakfast. Bugs in the room. Microwave caught fire. Poor drainage in tub and sink.
Dear Algirdas, We’re sorry that your experience didn’t meet the standards we strive to maintain. While the exterior appearance met your expectations, we regret that the condition of the room and the amenities did not meet your expectations. The maintenance concerns you mentioned, including the plumbing and microwave, are concerning. We also understand your disappointment with the grab-and-go breakfast options. We’ll be addressing them directly with our team to ensure improvements are made. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Dear Algirdas, We’re sorry that your experience didn’t meet the standards we strive to maintain. While the exterior appearance met your expectations, we regret that the condition of the room and the amenities did not meet your expectations.… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewOnly pleasant thing was the friendliness of evening staff.
Smell of room. Hair in bath tub and dead roach in bathroom as is the bath had not been cleaned. Breakfast consisted of a choice of muffin or granola bar.
Dear Donna, We sincerely apologize for the cleanliness and maintenance issues you experienced, which do not reflect our usual standards. Your comments regarding the room condition and limited breakfast options have been shared with our housekeeping and operations teams for immediate attention. We’re glad to hear our evening staff made a positive impression, and we appreciate you acknowledging their friendliness. We value your input as it helps us improve. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Dear Donna, We sincerely apologize for the cleanliness and maintenance issues you experienced, which do not reflect our usual standards. Your comments regarding the room condition and limited breakfast options have been shared with our hous… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewi like the location
none
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewSize of the room
No coffee pot or ice machine
Dear Angela, Thank you for taking the time to share your feedback with us. We’re pleased to know you appreciated the size of the room, as we aim to provide spacious accommodations for all our guests. We regret to hear that the absence of a coffee pot and ice machine impacted your stay. While coffee makers are available upon request at the front desk, we understand the added convenience of having them pre-stocked and will consider your feedback for future improvements. Your comfort is important to us, and we hope to provide a better experience at Extended Stay America next time. Sincerely, Hotel Management
Dear Angela, Thank you for taking the time to share your feedback with us. We’re pleased to know you appreciated the size of the room, as we aim to provide spacious accommodations for all our guests. We regret to hear that the absence of a … Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewDef not worth 3oo$/night. Bathroom was Gross, Kitchen and furniture old
Dear Amy, Thank you for your feedback. We regret that your stay did not meet expectations and understand your concerns regarding the bathroom, kitchen, and furniture. Providing a clean and comfortable environment is a priority, and we apologize if this was not reflected during your visit. Your comments are important to us, and we will share them with our team as we work to improve. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Dear Amy, Thank you for your feedback. We regret that your stay did not meet expectations and understand your concerns regarding the bathroom, kitchen, and furniture. Providing a clean and comfortable environment is a priority, and we apolo… Show more
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewGood location. Check out Luna Pizza and Steak & Shake. Room was comfortable. Cool. Staff was excellent. Would return.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewParking was close to entrances, and location was nice.
Terrible experience. Refrigerator in room did not work, had groceries go bad and forced to eat out. Asked for some ice, and the hotel clerk said to use my freezer to make ice. (After i told them my refrigerator/freezer doesn't work). Room was dirty and run-down, found a dead roach in the kitchen area.
Dear Kenneth, Thank you for your feedback. We are glad you found the parking and location convenient. However, we regret to learn about the refrigerator and room cleanliness issues you encountered. Your experience is important to us, and we understand the inconvenience this caused. Please know that we will address these concerns to enhance our services. We appreciate you bringing this to our attention and hope for an opportunity to provide a better stay in the future. Sincerely, Hotel Management
Dear Kenneth, Thank you for your feedback. We are glad you found the parking and location convenient. However, we regret to learn about the refrigerator and room cleanliness issues you encountered. Your experience is important to us, and we… Show more
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewClean
Auto theft n car break ins
Dear Roun, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again. Sincerely, Hotel Management
Dear Roun, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again. Sincerely, Hotel Managem… Show more