Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Arizona hotel reviews
  4. Mesa hotel reviews
  5. Reviews of Extended Stay America Suites - Phoenix - Mesa

Reviews of Extended Stay America Suites - Phoenix - Mesa 2 stars

455 West Baseline Road, Mesa, AZ 85210, United States

#46 of 56 hotels in Mesa

Guests' Choice

Review score

Based on 165 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    7.8

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 June 2025

    8.0
    freezing good time
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the FIRE ALARM WENT OFF 3 TIMES!! SUPER SCARY AT 220AM!!

    the Air-conditioned room and hotel was Number 1 in my book!!

    Stayed in June 2025

  • Reviewed: 6 February 2025

    7.0
    n/a
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night

    n/a

    n/a

    Stayed in February 2025

  • Reviewed: 21 January 2025

    8.0
    It isn't fancy, but it is clean and the bed was comfortable. Full refrigerator, stove, and microwav
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    The parking lot extends behind the hotel. There is no way to get inside the building from the back parking lot - a safety concern. There is a door with a key card system but it doesn't work.

    The hotel was clean and no bugs. It is a bit run down, but then again they don't claim to be a 4-star hotel. I would stay there again.

    Stayed in January 2025

  • Reviewed: 9 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    The two ladies at the front desk were excellent! They handled all questions quickly, professionally, and cheerfully. All guests checking, or returning for the day, were greeted in the same cheerful manner. Kudos to them both!! That said, we found the location was not convenient for our needs and we did not complete our stay.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t toothpaste and toothbrush also sleeper and usb charger plugs and some coffee cups and tea cattle

    The room need to add in toilet toothbrush and toothpaste Also sleepers

    Stayed in September 2024

  • Reviewed: 29 September 2024

    6.0
    Comfortable but will not stay again
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Terrible so called breakfast, nutri-bar, coffee and oatmeal from a package. And I thought that Baymont by Wyndham in Las Vegas breakfast was bad but at least they had orange and apple juice.

    Bed was comfortable, air conditioner worked. Some of the staff was friendly.

    Stayed in September 2024

  • Reviewed: 31 July 2024

    7.0
    Price was worth the quality
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was not comfortable I could feel the springs

    The quietness and the kitchen with a full size fridge stove top and they have pots pans plates etc

    Stayed in July 2024

  • Reviewed: 14 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was so soft I woke up with backaches both nights. The “breakfast” consisted of coffee and a few packaged muffins, packaged oatmeal, and packaged breakfast bars. It was snack food, not a breakfast.

    Stayed in May 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bed not so great

    Staff was great. Location was great

    Stayed in March 2024

  • Reviewed: 18 September 2023

    6.0
    Not a Happy Camper
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Light bulbs were missing from 2 lights, floor wasn't thoroughly vacuumed, 30 sec button didn't work on the microwave, and the toilet paper dispenser was partially falling off the wall. Additionally, both the bathtub and toilet were leaking onto the floor. I also found it a bit disappointing that there was no ice machine for guests. I had to go to a local grocery store for ice.

    It is a convenient location. On a major highway (87) and very close to another (60).

    Stayed in September 2023

  • Reviewed: 6 April 2023

    6.0
    Great place to stay, like home.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Customer Service was lacking. No one could help find me the person to talk to to help me figure out how to get off the DNR list if ever I need to stay again.

    More than comfortable and spacious. Felt spoiled with the many amenities and a peaceful atmosphere.

    Stayed in February 2023

  • Reviewed: 1 April 2023

    8.0
    I was happy with it.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    My sink in room 307 was not draining properly.

    Juice would be nice

    Stayed in March 2023

  • Reviewed: 19 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    In a place with a kitchen one would expect dishes. Apparently you have to ask for them. We couldn't get a toaster. Breakfast was not great. It was Coffee and power bars.

    The location was okay. The bed was comfortable.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was just a couple of muffins

    We loved the room and the location was amazing. It was walking distance from Walmart fry's and a WinCo. Olive garden and panda express are right there as well

    Stayed in March 2023

  • Reviewed: 6 February 2023

    7.0
    Good
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tub needed cleaned better it had slight ring and was oily. Non smoking room reeked of cigarettes with burn stains on counter in bathroom.

    The coffee and staff great!!! Bed was comfortable as well and clean sheets and warm. Elevator for those that need it.

    Stayed in February 2023

  • Reviewed: 15 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom at first glance was clean but upon closer inspection we found body hair under the thankfully sealed cups

    It was quiet and I could set the air conditioning the way I wanted

    Stayed in October 2022

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Love it very nice stuff

    Stayed in August 2025

  • Reviewed: 20 July 2025

    1.0
    Refund appreciated
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked a stay for two beds and when I was checking in it wasn't what I booked online. Elevators didn't work as well so I canceled.. Staff was friendly but my booking was all wrong. Scandalous is what I would say. I want a refund.

    No comment

    Stayed in July 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This place was wonderful

    Stayed in June 2025

  • Reviewed: 27 May 2025

    10
    Very cozy very spacious and grateful location and awesome staff! 5 stars!
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were non privacy you could hear everyone in each room on each side of your room and it's embarrassing no privacy

    Great staff Great location and awesome room

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Executive room in each room on each floor. Great space!
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not quiet you could hear everyone down each room in the halls. There is no privacy!

    The staff and the rooms were big and cozy

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Great job!
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The owner is very understanding and has been considerate for our needs and values for the guests and treat them with unlimited and abundant respect! Thanks 😊

    The staff is very understanding and value your needs and wants. I am very grateful for the owner for understanding that my husband did not have an i.d. but a paperwork to put on file for my booking. She allowed us for the entire stay to have the issue we came across to be taken under consideration and not make us be booted out.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff was ok, they were not the most helpful. The shower was leaking. The elevator was being serviced so we had to use the stairs. They were cleaning the Air conditioner. The bathroom floor was dirty under the sink. Picture frame in the bath room was broken. Floors were dirty

    The location was fine. The proximity to shopping and food.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    1.0
    Front desk changed our room at least three times manager explained she would return my money of $162 told me to call Boo
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hallway carpet filthy and smell bad, room had not been cleaned at all liquid soda all over the table white substance on the chair bathroom unusable plumbing fixtures not there could not use plumbing at all nasty stains all over the window. Windows couldn’t really see outside.

    Nothing

    Stayed in April 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: