Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. USA hotel reviews
  4. USA hotel reviews
  5. Reviews of Extended Stay America Suites - Raleigh - North Raleigh - Wake Forest Road

Review score

Based on 125 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    7.1

  • Facilities

    6.0

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    5.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 31 October 2023

    6.0
    Better beds.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small room, Dirty microwave, and small very very hard bed.

    Customer Service was nice

    Stayed in October 2023

  • Reviewed: 16 October 2023

    6.0
    Not worth it.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Immediately coming into the room, my feet kept sticking to the floor. In the bathroom, roaches crawled in and out the bathtub drain. I called the front desk to get silverware and couldn't be helped because the person who answered the phone was not a worker.

    The bed was comfy.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I didn’t like that when we entered the room it looked like it hadn’t been thoroughly cleaned. It looks as if the housekeeper just changed the sheets the trash and changed the towels and walked out. The bathroom wasn’t cleaned and there was dirt on the toilet where someone had been sitting on it. Also the room was too small for me and my guest we got the single bed and there wasn’t plenty of room to move around in the room.

    The property was closer to where we had to work so that was nice and the staff was friendly and helpful when I checked in.

    Stayed in September 2023

  • Reviewed: 1 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lots of kids running around. Several dogs (all leashed), Seemed seedy. A couple of the attendants were preoccupied with the phone more than wanting to work. More but I defer. There are literally 4 Extended Stays within 1 mile of each other.

    Loved the price for last minute trip.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    6.0
    It was alright
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room I booked did not have the couch in it and no pillows and the a/c was blowing out hot air very uncomfortable something's was taken from my room and was not replaced

    Location Great for places around was close to stores

    Stayed in June 2023

  • Reviewed: 30 June 2023

    5.0
    I don't think we'll be staying here again.
    • Leisure trip
    • Group
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 6 nights

    The office staff could have been friendlier. The breakfast choices were meager. Coffee would run out within the first hour & The pot was not refilled. We stayed 5 days so this was not a one time occurance. There were no hair dryers, ice buckets or coffee pots in the room.

    The room was not the one I had reserved, but it was clean & comfortable. The sink had a dripping faucet that would not shut off, but was replaced with a new faucet the next morning.

    Stayed in June 2023

  • Reviewed: 24 April 2023

    6.0
    It was fine.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I have seen some vehicules not in the parking and that gave a bad image to the place.I wanted to feel safe at the look of the environment.The front desk lady was not so friendly.That was reflecting to her face.

    The room was clean but had one smell I did not like.The TV remote was missing and I got one from the front desk .The checking in was not at 3:00pm,even though,I requested to Chek in a little early.The personal need to be a little professional.I did not feel,very welcome.Beside that,it was ok.

    Stayed in April 2023

  • Reviewed: 18 April 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room had no smoke detector, light switch was broken, It says it has a little kitchenette, which it did but... there were no utensils, pots pans, dishes or anything When we checked in and went to our room, to our surprise there was 2 maintenance guys in the having lunch ch or something and working on fixing something.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    7.0
    I have been coming to this location for years, management shows a lot of respect.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old carpet, outdated appliances, and furniture

    Convenient location, the staff was friendly. I do feel that it's time for the rooms to be remodeled. But my stay was decent, I will probably stay here again.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    5.0
    Wouldn't stay again
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Employees acted like they didn't like their job. To be a non-smoking facility, I constantly smelled the aroma of Marijuana. I wouldn't consider that a breakfast. No ice machine.

    Stayed in March 2023

  • Reviewed: 15 March 2023

    6.0
    Front desk clerk was amazing but need better housekeepers.
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I GOT MY FIRST ROOM AND IT WAS NOT CLEAN THE SHEET HAD BEEN TURNED INSIDE OUT BUT YOU COULD STILL SEE THE STAINS. THE BATHROOM TUB HAD A SOAP STAIN AND TUB HAD MUD PRINT AS WELL. THE COUNTER TOP WAS STILL DIRTY. THAT ROOM WAS 253. SO I WAS GIVEN ANOTHER ROOM 273 AND FLOORS IN BOTH ROOM'S WAS NOT VACCUMED. 273 HAD THE SHEET ALSO TURNED INSIDE OUT BUT WASN'T GONE CHANGE ROOMS AGAIN. REFRIGERATORS WAS NOT CLEAN IN EITHER ROOM AS WELL. NO TRASH CANS AND IN ROOM 273 THE TOWELS WAS DIRTY WITH SOMEONE LIPSTICK ALSO ON THE COVER FOR THE BED.

    The young lady at the front desk was amazing. She made things very simple. Thank you.

    Stayed in March 2023

  • Reviewed: 26 October 2022

    5.0
    We won’t be returning. our prior experiences with Extendrd Stays were much better.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room wasn’t clean. When we arrived the lamp next to the bed had a broken light bulb and was not well secured to the wall. A drawer on the kitchenette cabinet was completely broken and in pieces. There was a wonderful maintenance man who graciously and speedily fixed the lamp and the draw. He apologized for the condition of the room. He indicated he was newly hired and trying to all of the rooms for repairs. There were no dishes, silverware or pots and pans available. when we asked for them, we got a couple plates, only spoons for silverware, a pan but no cooking utensils, etc. Had to buy our own. It appeared that some people actually live in some of the suites permanently. people tended to loiter outside of rooms and at times it was noisy.

    it was located near stores and places of interest.

    Stayed in October 2022

  • Reviewed: 1 December 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Poor maintenance in assigned room, environment scratchy. Had to switch rooms as it appeared someone was staying in the room that was assigned. The room was not cleaned and beer bottles were on the night stand.

    Staff was accommodating, walked with us to check assigned room and accommodated our concerns and provided options for consideration.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The smoke smell and dirty environment were beyond bad. Not having toilet paper was an interesting problem to solve.

    The refund.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    1.0
    disappointed
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was very dirty found bugs whole in the walls and also burn marks all over the floor a water bottle under the bed cigarette on floor and covers where very dirty

    nothing

    Stayed in November 2023

  • Reviewed: 29 October 2023

    1.0
    Nasty
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was dirty, toilet didn't work, floors was not clean, couldn't get clean towels. A lady tried to give me dirty towels. Staff was standing around talking and smoking. It was the worst hotel I have ever stayed at

    Nothing

    Stayed in October 2023

  • Reviewed: 5 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Brown water,nothing g worked iron,telephone,microwave filthy vents caked with dust,drug addicts

    Nothing

    Stayed in October 2023

  • Reviewed: 3 October 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location wasn't up to the quality that I've experienced in other extended stay locations

    Nothing

    Stayed in October 2023

  • Reviewed: 28 September 2023

    1.0
    will not stay here in future
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    drug activity, many shady characters

    location

    Stayed in August 2023

  • Reviewed: 26 September 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Was a dump

    Stayed in September 2023

  • Reviewed: 20 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loitering outside of the property

    Nothing

    Stayed in September 2023

  • Reviewed: 18 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The office and room smelled like smoke..... I asked for a non smoking room and there was Nats in the room and refrigerator......... Staff was rude

    Nothing

    Stayed in September 2023

  • Reviewed: 11 September 2023

    2.0
    Gross hotel
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    The hotel is gross. Cigaret butts, trashes, shopping carts. You have people zoning around, car revving The room was extremely humid, everything in their was moist.

    The size of the room was decent

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    It’s a perfect location and good for those that don’t mind being there
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The location is perfect

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    This hotel is peaceful people do mind their privacy and staffs ask if anything you need anything
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I like the staffs they are really cool and they do their job very nicely

    Stayed in August 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: