3531 Wake Forest Road, Raleigh, NC 27609, United States
Based on 125 hotel reviews
5.7Cleanliness
6.2
Comfort
6.3
Location
7.1
Facilities
6.0
Staff
7.5
Value for money
6.6
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 October 2023
Tashina
United StatesSmall room, Dirty microwave, and small very very hard bed.
Customer Service was nice
Stayed in October 2023
Reviewed: 16 October 2023
Ersertavia
United StatesImmediately coming into the room, my feet kept sticking to the floor. In the bathroom, roaches crawled in and out the bathtub drain. I called the front desk to get silverware and couldn't be helped because the person who answered the phone was not a worker.
The bed was comfy.
Stayed in October 2023
Reviewed: 14 October 2023
Sharquez
United StatesI didn’t like that when we entered the room it looked like it hadn’t been thoroughly cleaned. It looks as if the housekeeper just changed the sheets the trash and changed the towels and walked out. The bathroom wasn’t cleaned and there was dirt on the toilet where someone had been sitting on it. Also the room was too small for me and my guest we got the single bed and there wasn’t plenty of room to move around in the room.
The property was closer to where we had to work so that was nice and the staff was friendly and helpful when I checked in.
Stayed in September 2023
Reviewed: 1 August 2023
Jonathan
United StatesLots of kids running around. Several dogs (all leashed), Seemed seedy. A couple of the attendants were preoccupied with the phone more than wanting to work. More but I defer. There are literally 4 Extended Stays within 1 mile of each other.
Loved the price for last minute trip.
Stayed in July 2023
Reviewed: 6 July 2023
Johnson
United StatesThe room I booked did not have the couch in it and no pillows and the a/c was blowing out hot air very uncomfortable something's was taken from my room and was not replaced
Location Great for places around was close to stores
Stayed in June 2023
Reviewed: 30 June 2023
Monika
United StatesThe office staff could have been friendlier. The breakfast choices were meager. Coffee would run out within the first hour & The pot was not refilled. We stayed 5 days so this was not a one time occurance. There were no hair dryers, ice buckets or coffee pots in the room.
The room was not the one I had reserved, but it was clean & comfortable. The sink had a dripping faucet that would not shut off, but was replaced with a new faucet the next morning.
Stayed in June 2023
Reviewed: 24 April 2023
Bina
United StatesI have seen some vehicules not in the parking and that gave a bad image to the place.I wanted to feel safe at the look of the environment.The front desk lady was not so friendly.That was reflecting to her face.
The room was clean but had one smell I did not like.The TV remote was missing and I got one from the front desk .The checking in was not at 3:00pm,even though,I requested to Chek in a little early.The personal need to be a little professional.I did not feel,very welcome.Beside that,it was ok.
Stayed in April 2023
Reviewed: 18 April 2023
Woodward
United StatesRoom had no smoke detector, light switch was broken, It says it has a little kitchenette, which it did but... there were no utensils, pots pans, dishes or anything When we checked in and went to our room, to our surprise there was 2 maintenance guys in the having lunch ch or something and working on fixing something.
Stayed in April 2023
Reviewed: 29 March 2023
Robresha
United StatesOld carpet, outdated appliances, and furniture
Convenient location, the staff was friendly. I do feel that it's time for the rooms to be remodeled. But my stay was decent, I will probably stay here again.
Stayed in March 2023
Reviewed: 20 March 2023
John
United StatesEmployees acted like they didn't like their job. To be a non-smoking facility, I constantly smelled the aroma of Marijuana. I wouldn't consider that a breakfast. No ice machine.
Stayed in March 2023
Reviewed: 15 March 2023
Marvette
United StatesI GOT MY FIRST ROOM AND IT WAS NOT CLEAN THE SHEET HAD BEEN TURNED INSIDE OUT BUT YOU COULD STILL SEE THE STAINS. THE BATHROOM TUB HAD A SOAP STAIN AND TUB HAD MUD PRINT AS WELL. THE COUNTER TOP WAS STILL DIRTY. THAT ROOM WAS 253. SO I WAS GIVEN ANOTHER ROOM 273 AND FLOORS IN BOTH ROOM'S WAS NOT VACCUMED. 273 HAD THE SHEET ALSO TURNED INSIDE OUT BUT WASN'T GONE CHANGE ROOMS AGAIN. REFRIGERATORS WAS NOT CLEAN IN EITHER ROOM AS WELL. NO TRASH CANS AND IN ROOM 273 THE TOWELS WAS DIRTY WITH SOMEONE LIPSTICK ALSO ON THE COVER FOR THE BED.
The young lady at the front desk was amazing. She made things very simple. Thank you.
Stayed in March 2023
Reviewed: 26 October 2022
Debra
United StatesThe room wasn’t clean. When we arrived the lamp next to the bed had a broken light bulb and was not well secured to the wall. A drawer on the kitchenette cabinet was completely broken and in pieces. There was a wonderful maintenance man who graciously and speedily fixed the lamp and the draw. He apologized for the condition of the room. He indicated he was newly hired and trying to all of the rooms for repairs. There were no dishes, silverware or pots and pans available. when we asked for them, we got a couple plates, only spoons for silverware, a pan but no cooking utensils, etc. Had to buy our own. It appeared that some people actually live in some of the suites permanently. people tended to loiter outside of rooms and at times it was noisy.
it was located near stores and places of interest.
Stayed in October 2022
Reviewed: 1 December 2023
Sharon
United StatesPoor maintenance in assigned room, environment scratchy. Had to switch rooms as it appeared someone was staying in the room that was assigned. The room was not cleaned and beer bottles were on the night stand.
Staff was accommodating, walked with us to check assigned room and accommodated our concerns and provided options for consideration.
Stayed in November 2023
Reviewed: 7 November 2023
Katlas
United StatesThe smoke smell and dirty environment were beyond bad. Not having toilet paper was an interesting problem to solve.
The refund.
Stayed in November 2023
Reviewed: 5 November 2023
Shateka
United Statesit was very dirty found bugs whole in the walls and also burn marks all over the floor a water bottle under the bed cigarette on floor and covers where very dirty
nothing
Stayed in November 2023
Reviewed: 29 October 2023
Pamp
United StatesIt was dirty, toilet didn't work, floors was not clean, couldn't get clean towels. A lady tried to give me dirty towels. Staff was standing around talking and smoking. It was the worst hotel I have ever stayed at
Nothing
Stayed in October 2023
Reviewed: 5 October 2023
Krystal
United StatesBrown water,nothing g worked iron,telephone,microwave filthy vents caked with dust,drug addicts
Nothing
Stayed in October 2023
Reviewed: 3 October 2023
Harper
United StatesThe location wasn't up to the quality that I've experienced in other extended stay locations
Nothing
Stayed in October 2023
Reviewed: 28 September 2023
Kevin
United Statesdrug activity, many shady characters
location
Stayed in August 2023
Reviewed: 26 September 2023
Bryan
United StatesWas a dump
Stayed in September 2023
Reviewed: 20 September 2023
Quanese
United StatesLoitering outside of the property
Nothing
Stayed in September 2023
Reviewed: 18 September 2023
Burns
United StatesThe office and room smelled like smoke..... I asked for a non smoking room and there was Nats in the room and refrigerator......... Staff was rude
Nothing
Stayed in September 2023
Reviewed: 11 September 2023
Anthony
United StatesThe hotel is gross. Cigaret butts, trashes, shopping carts. You have people zoning around, car revving The room was extremely humid, everything in their was moist.
The size of the room was decent
Stayed in September 2023
Reviewed: 9 September 2023
Peebles
United StatesN/A
The location is perfect
Stayed in September 2023
Reviewed: 4 September 2023
Peebles
United StatesN/A
I like the staffs they are really cool and they do their job very nicely
Stayed in August 2023
York, UK
Viña del Mar, Chile
Valensole, France
Yogyakarta, Indonesia
Calpe, Spain
Tisno, Croatia
London, UK
Colva, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content