6.6

Reviews of Red Roof Inn MacClenny 2 stars

151 Woodlawn Road, Macclenny, FL 32063, United States

  • 7.0 Good
    Michael

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review
  • Boggus

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    The owners were very rude. I cleaned my own room it was filthy

    They're really rude and my room was dirty

    Property response:

    Dear Boggus, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am deeply sorry to hear about your experience at our hotel. Your feedback regarding the cleanliness of your room and the rudeness you experienced is concerning. This is not the standard of service we aim to provide, and I sincerely apologize that we failed to meet your expectations. We aim to deliver a positive experience for all out guests and it saddens me that this was your takeaway during your visit. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns at Red Roof and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Joe Red Roof Management RediResponse Specialist

    Dear Boggus, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am deeply sorry to hear about your experience at our hotel. Your feedback regarding the cleanliness of your room a… Show more

    Red Roof Inn MacClenny
    24 July 2025
  • Haley

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Clean and well kept

    Nothing

    Property response:

    Dear Haley,     We’re so delightful you shared your feedback following your stay at the Red Roof Inn MacClenny. Your positive feedback regarding an 8/10 experience with our welcoming hotel is very much appreciated, we are happy to see you were satisfied and comfortable with your clean experience which is splendid news to us as we apologize for all factors we fell short such as the small room. We aim to deliver a positive experience guests and we're delightful you were satisfied with your stay.   We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit. Thank you and take care, Shemar Red Roof Management RediResponse Specialist

    Dear Haley,     We’re so delightful you shared your feedback following your stay at the Red Roof Inn MacClenny. Your positive feedback regarding an 8/10 experience with our welcoming hotel is very much appreciated, we are happy to see y… Show more

    Red Roof Inn MacClenny
    23 July 2025
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  • Nita

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Comfy beds and a big room with a fridge. Lots of parking space.

    Breakfast lacking, small bathroom, not very clean (bed sheets and towels a little musky). AC pretty loud and didn't cool the room very well. Staff not very welcoming.

    Property response:

    Dear Nita, Thank you for taking part in our guest survey following your stay at the Red Roof Inn MacClenny. It’s great to hear the bed was comfy, the room was spacious and there was a lot of parking available. You however indicated the staff was not professional and the hallway, breakfast was not to your liking, the AC was noisy, and the room was not clean. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better here at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

    Dear Nita, Thank you for taking part in our guest survey following your stay at the Red Roof Inn MacClenny. It’s great to hear the bed was comfy, the room was spacious and there was a lot of parking available. You however indicated the st… Show more

    Red Roof Inn MacClenny
    5 July 2025
  • Maslin

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review
  • Janzee

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    The room and that it was on the first floor.

    The breakfast area was also used as a supply room ... and there were extremely limited options ... as in cereal with no milk ... and a waffle machine that did not look operational.

    Property response:

    Dear Janzee, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. We appreciate you taking the time to share your feedback and we're delighted that you were satisfied with your room, however, we're very sorry that you were dissatisfied with our continental breakfast. We're always looking for ways to improve our guest experience and will certainly take your comments into consideration. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your feedback at Red Roof and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Joe Red Roof Management RediResponse Specialist

    Dear Janzee, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. We appreciate you taking the time to share your feedback and we're delighted that you were satisfied with your r… Show more

    Red Roof Inn MacClenny
    5 June 2025
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  • Anonymous

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Jay

    Reviewed: 19 May 2025 · Stayed in April 2025

    Verified review
  • Liz

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Everything is always perfect..

    Property response:

    Dear Liz,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. We are glad to know that you had a perfect stay with us. At Red Roof we always try to provide all our guest with the best experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future. Sincerely, Anthonio Red Roof Management RediResponse Specialist

    Dear Liz,  Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. We are glad to know that you had a perfect stay with us. At Red Roof we always try to provide all our guest with the b… Show more

    Red Roof Inn MacClenny
    29 April 2025
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  • George

    Reviewed: 27 April 2025 · Stayed in March 2025

    Verified review
  • Kim

    Reviewed: 27 April 2025 · Stayed in February 2025

    Verified review
  • Stout

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    My stay went well ☺️

    NA

    Property response:

    Dear Stout,  Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn MacClenny. I am delighted to read that your stay went well. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thanks again and we would love to see you next time, should your travels bring you back to our area. Sincerely,  Veronique Red Roof Management  RediResponse Specialist

    Dear Stout,  Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn MacClenny. I am delighted to read that your stay went well. Positive guest feedback, like y… Show more

    Red Roof Inn MacClenny
    20 April 2025
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  • 7.0 Good
    April

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Decent for the price. Honestly I was impressed, until Breakfast time!! Not much to choose from. But has Tropicana o.j. lol

    Property response:

    Dear April, Thank you for taking the time to share your feedback with Red Roof Inn MacClenny. We're delighted to hear that you were impressed with our hotel and found our pricing reasonable. We appreciate that you enjoyed the Tropicana orange juice, and we're glad that it brought a smile to your face. However, we sincerely apologize that the breakfast selection did not meet your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Ynna Red Roof Management RediResponse Specialist

    Dear April, Thank you for taking the time to share your feedback with Red Roof Inn MacClenny. We're delighted to hear that you were impressed with our hotel and found our pricing reasonable. We appreciate that you enjoyed the Tropicana… Show more

    Red Roof Inn MacClenny
    16 April 2025
  • Michael

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
  • James

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review
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  • 3.0 Poor
    Villarreal

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    Close to town

    Towel had been washed but had big stain of blood

    Property response:

    Dear Villarreal, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am glad to read that you were pleased with our location. However, you indicated that you were unsatisfied with your stay as the towel had possible blood stain on it. Please accept our sincerest apologies. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely, Carla Red Roof Management RediResponse Specialist

    Dear Villarreal, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am glad to read that you were pleased with our location. However, you indicated that you were unsatisfied with… Show more

    Red Roof Inn MacClenny
    15 March 2025
  • Samantha

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review
  • Dennis

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
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  • 7.0 Good
    Martin

    Reviewed: 17 February 2025 · Stayed in January 2025

    Verified review
  • Lisbeth

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    The facilities were very clean and tidy.

    The location is very close to the road and you can hear the noise of the cars.

    Property response:

    Thank you Lisbeth, for taking the time to write a review of your stay at the Red Roof Inn MacClenny. I'm happy to read that you found our rooms to be clean/tidy, however, please accept our apologies for the hindrance. On your next stay at Red Roof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Oniel Red Roof Management RediResponse Specialist

    Thank you Lisbeth, for taking the time to write a review of your stay at the Red Roof Inn MacClenny. I'm happy to read that you found our rooms to be clean/tidy, however, please accept our apologies for the hindrance. On your next… Show more

    Red Roof Inn MacClenny
    27 February 2025
  • Burns

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    Convenient and easy

    Property response:

    Dear Burns, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am happy that you find our location to be convenient, your 9/10 score is highly appreciated. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again for sharing your feedback. We’d love to welcome you back to our hotel, should you be planning a future visit. Sincerely, Angel Red Roof Management RediResponse Specialist

    Dear Burns, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn MacClenny. I am happy that you find our location to be convenient, your 9/10 score is highly appreciated. Feedback from o… Show more

    Red Roof Inn MacClenny
    24 February 2025
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  • Douglas

    Reviewed: 20 January 2025 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Frankie

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review

    Nice, clean facility. I will stay again.

    The bed was hard and uncomfortable

    Property response:

    Dear Frankie,  Thank you for taking the time to share your feedback regarding your recent stay at the Red Roof Inn MacClenny. I was happy to read that you found our hotel to clean and nice. let me apologize for firmness of your bed that affected your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.  Sincerely,  Matthew Red Roof Management  RediResponse Specialist

    Dear Frankie,  Thank you for taking the time to share your feedback regarding your recent stay at the Red Roof Inn MacClenny. I was happy to read that you found our hotel to clean and nice. let me apologize for firmness of your bed that af… Show more

    Red Roof Inn MacClenny
    2 March 2025
  • Crystal

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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