Housekeeping need attention we stayed 2 nights and came back after a day out to find our room not only unlocked but not cleaned or refreshed with towels etc. Having said that the manager soon sorted it out promptly. A couple of small things could improve the room we were in, a bedside lamp and a small fridge. We still enjoyed our stay hear and would come back.

Staff very welcoming & friendly. Food was excellent and enjoyed the friendly atmosphere in the bar. Room was quiet for a good night’s sleep 💤

Stayed in August 2025

TV was difficult to figure out!!

Beautiful place Great food

Stayed in June 2025

The room and the price. I feel like the hotel took advantage of a wedding that was going on that weekend to drive the prices up.

I thought it was a nice hotel but way too expensive for what we got. We got a full size room which is the size of a small bedroom for $214. Way too expensive.

Stayed in August 2025

Mattresses aren't firm; sensitive to motion.

Staff is lovely, location is right in town and fun history. Restaurant has great food and the hotel cave bar is fun — and the only place open late night in town.

Stayed in July 2025

First night was rough (we got moved and it was quickly and kindly taken care of) as balcony was LOUD and AC didn’t work.

Location, historical decor, small humor pieces like elevator sign and Kleenex box

Stayed in June 2025

Full bed is advertised, so nothing wrong at all, however a couple would appreciate a queen bed in the small room. Then again, there is probably a queen option for an extra charge.

Liked everything about it. F&B; customer service; quiet in middle of small, cute town; clean room; nice shower; coffee in room; msg & chocolate greeting on bed; midweek price.

Stayed in June 2025

Staff were very accommodating and friendly

I grew up in Sutter Creek. My boyfriend and I stayed there prior to my son’s high school graduation. My boyfriend loved it because so many places to walk and see. We especially loved the balcony at night just to watch Main Street and have a cocktail! Thanks, Hotel Sutter!!

Stayed in June 2025

Newer pillows & bed as they were lumpy. Provide extra trash can in room. Add box of tissues in room. Not allowed to open windows. Not fan in bathroom.

Loved the location & staff. Close by bar & restaurant

Stayed in June 2025

You have to walk out the front door to go around to the back parking lot which doesnt have enough space for the whole hotel. We eventually had to park in the neighborhood. It wasnt a big deal for us but could be for some.

Bed was excellent

Stayed in June 2025

+The hotel lacks a basic breakfast at the included rate which is OK given that a wonderful cafe is across the street but it diminishes the value for money slightly +Room wasn't cleaned in between nights of the stay even though the person cleaning left an envelope asking for a tip. Towels were not even replaced. The corners of the rooms seemed a little dusty although the bed itself and bathrooms were sparkling clean. The ceiling fan was a bit challenging to turn off because you needed to stand on the bed to do it which could be dangerous for certain folks. +The door to the room would not lock properly and the first time I thought I locked it and came back and it did not lock- the bolt would feel like it had turned when you turned the key but it would not fully enter the bolt housing.

Location on Main street is phenomenal. Has a vibrant bar and across the street from great restaurants and cafes. Staff was friendly and check in process was pretty smooth. Parking was included.

Stayed in May 2025

Short staffed. No available staff after 9pm. Needed additional assistance but unable to get ahold of anyone

Location and atmosphere

Stayed in May 2025

They had a live band playing until really late at night. And you could hear it very loud and clear, as well as all the people in the restaurant and outside.

It’s very cute and unique. The town is a little touristy town with lots of shopping in boutiques

Stayed in May 2025

Noooo Service. Whatsoever. Nobody at the front desk, no towels, sheets, soap or supplies. No charger ports by the bedside.

Great location in downtown Sutter Creek

Stayed in January 2025

Bar closed very early, was expecting to have a nightcap after the show at the theater

Stayed in January 2025

Long wait for hot water in shower. Conditioner and bath gel dispensers inoperable. Volume on tv but … taken care of.

Wonderful location for Sutter Theater. Very comfortable bed. Great bathroom. TV volume complaint addressed while I was out of the room. Thank you! Restaurant for breakfast was amazing!

Stayed in February 2025

Did not have staff to open the lobby after I went out for coffee at 8am. I was locked out.

Rustic hotel

Stayed in October 2024

For the price, the small amenities we're missing. For example, the towels were not very luxurious but were on the small and scratchy side, there was only one washcloth, and no glasses for the bathroom. The lack of a mini fridge was also a negative.

The room was very clean, and the bed and pillows were very comfortable. We really liked being able to go downstairs to a nice restaurant and bar.

Stayed in January 2025

Room was not worth the cost. Spent $600 for 2 nights for literally a room smaller than my children's. Felt so claustrophobic. 10/10 would not recommend.

Location was great. The restaurant was amazing, food was spectacular. Great drinks. The upstairs balcony was gorgeous for dinner. Staff was very nice, and everything seemed clean.

Stayed in September 2024

The room was overheated at night and we didn't see a way to lower the temperature.

Nice building and had a good lunch in the restaurant.

Stayed in November 2024

Our room had everything we needed or expected but the high and non-opening windows made it feel a little closed off. We weren't there for long so it wasn't a big deal.

Sutter Creek was delightful and staying in this traditional hotel was special. The foyer, and balcony were very attractive. The kids loved the tortoise elevator story!

Stayed in October 2024

Television was not functioning.

Staff were fabulous. The hotel was beautiful. Food was great.

Stayed in September 2024

Staff was exceptional

Stayed in October 2024

Very close to Knight Foundry, where we were attending an event. Elevator was a bit slow, as they shared with us, but really convenient access to our room.

Stayed in October 2024

We had good food at the restaurant on the night we stayed and decided to have breakfast in the morning. The waitress seemed a little overwhelmed and there were not many customers. I ordered the smoked salmon Benedict - hubby ordered the breakfast burger. It took an hour for our food to arrive. Hubby’s food was good, mine was awful. It was not smoked salmon but I believe left over salmon from the night before smashed into the croissant. The eggs were overcooked and the hollandaise sauce was non existent, very disappointing. However we will come back to the hotel as we do really like it here

The location is perfect. The rooms are cute and clean (we have stayed here before). The bar is wonderful.

Stayed in October 2024