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  5. Reviews of La Quinta by Wyndham Houston Channelview

Reviews of La Quinta by Wyndham Houston Channelview This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5520 East Sam Houston Parkway North, Houston, TX 77015, United States of America

#70 of 430 hotels in Houston

Guests' Choice

Review Score

Based on 650 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.6

  • Value for money

    8.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    7.0
    Done and would like to see more quality review on each suite and room in the future.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite - Non-Smoking
    • Stayed 3 nights

    The overall cleaning of prior to arrival and quality check on bed sheets not being stained. The cover for night warmth needs to be checked and replaced due to condition not usable. Had to get new one and plunge the toilet until it would work the first day?

    Upon arrival staff friendly and knowledgeable. Nevertheless, toilet would not flush with pressure and I personally had to get a plunger and improve the pressure. The bed cover was torn and unusable and sheets not cleaned, stained. The rug needed deep cleaning and vacuumed. The couche was dirty and stained sunk in, really needs to be replaces and we had a suite.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Great experience
    • Leisure trip
    • Couple
    • Deluxe King Room with Mobility/Hearing Impaired Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked it

    Clean

    Stayed in May 2024

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls could hear the next room. Was overbooked, so I didn't get the room I asked for online with booking. It was fine, tho I was still happy with the replacement.

    The location was fine. Clean great breakfast. Love the pool and gym. Very helpful staff.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Convenient stay for a quick stopover in Houston
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only downside was the hotel had an off smell throughout and including in the room.

    Convenient and safe parking, clean hotel and friendly staff. Bed was comfortable and tv had good channels.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Exceeded expectation but shortfall was the F&B offering
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Like most of the places we stayed the breakfast was below average and catered for the truckies not international guests. The toaster was on its last legs and only toasted one side. The bar was not utilised and the barman was noted sitting on the otherside of the bar watching tv with nothing to do, poor chap.

    After 6 weeks travelling this was a good find. It was in a good location for us 30 minutes to attractions and airport. Fresh and clean with good furnishings. Thankfully close to many restaurants, in walking distance.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I Didn’t Like That Their Were Barely Any Breakfast Options. I Would’ve Liked To See A Bit More Variety Like Most Hotels Have.

    I Liked How Clean It Was. All The Staff Was Friendly. The Location Is Nice. I Like That It’s Gated For Safety.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Right off large freeway so a bit nosy but really nice place.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None of the hand sanitizers worked on 2nd or 1st floor for all 3 days.

    The parking lot was only able to be accessed with your hotel key card

    Stayed in February 2024

  • Reviewed: January 22, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Mobility/Hearing Impaired Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small

    Location

    Stayed in January 2024

  • Reviewed: January 12, 2024

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility/Hearing Access - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool was too cold to enjoy for a indoor Pool. So was the pool room temperature. Unsatisfactory.

    The breakfast experience Great room Great location

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Never again
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was the worst I've had in a long time at a hotel. Most of the main item were empty all the time. The eggs, sausage, and biscuits were continually empty and they also ran out of bread and milk! no peanut butter. As soon as they refilled the few items they were all snatched up immediately and then we had to wait another 10 minutes before it was partially refilled. Pathetic, Especially running out of milk

    The Lighting was amazing and the room was spacious, and clea and the decor was beautiful!

    Stayed in December 2023

  • Reviewed: December 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The toilet didn't work properly the water speed was slow 😑 😒

    It was a good location 👌 and they kept my room serviced 😊

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was pleasant.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Satisfied but Needs Improvement
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked for washcloths when the maid service lady came and she gave me a towel for the floor and said, " five more minutes for the wash clothes," needless to say I never received any. The only other complaint I have is the trash cans didn't have any liners. I've never been to a hotel and the trash cans didn't have liners . Not having trash liners are unsanitary and unclean. All that I just mentioned can be rectified.

    Easy to check in without any hassles.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Great hotel to stay in if you are passing through Houston.
    • Leisure trip
    • Family with young children
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was very bland. There was not a whole lot of variety and there was no food left 20 minutes before 9am. The coffee cups were too small. The dryer in the second floor did not work and the maintenance guy, Ray, was not too happy to assist me.

    I liked the cleanliness of both the interior and exterior of the property. The rooms were very nice and the bed was comfortable.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Because I chose to pay at the property they didn’t actually reserve the room I booked. I was told at check in they no longer had the 2 queen beds and pull out sofa that I had requested months in advance. Instead my girls had to share one of the queen beds. While we made it work, it wasn’t ideal.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They ran out of towels , so I had to use pool towels.

    They had free breakfast and rooms were cleans

    Stayed in November 2023

  • Reviewed: December 4, 2023

    9.0
    Great stay for a nice price
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have no dislikes

    It was very clean

    Stayed in December 2023

  • Reviewed: November 28, 2023

    8.0
    Comfortable stay for a short stay
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location near a busy road

    Price value

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    i wound book again for sure
    • Leisure trip
    • Couple
    • Deluxe King Room with Mobility/Hearing Impaired Access - Non-Smoking
    • Stayed 2 nights

    the breakfast selection could have been better maybe added some bacon

    i loved my king size bed it was super comfortable and i woke up without any backaches and the coffee was on point

    Stayed in November 2023

  • Reviewed: November 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Mobility/Hearing Impaired Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lady of the staff when I checked in was a bit rude. She was more concern to be on her phone and eating more than anything. I felt like I was bothering her. Also, the heat didn’t work during my stay so the room was chilly. And despite multiple requests I ´ve made to that same lady (and her promise to take care of it), no additional blanket were never delivered in my room.

    The location, the comfort of the room, the free breakfast and they allowed me to check out 30 mns after the regular check out time.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    8.0
    Nice hotel for a great price!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast food was subpar but nothing major to complain about

    I enjoyed the upkeep of the property and the gated parking after hours

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    My stay was awesome until I checked out and didn’t receive my deposit back. That really pissed me off because that was m
    • Leisure trip
    • Group
    • Deluxe Suite with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk agent took my cash money as a deposit and never put it in the system, possibly stole my money. Sad part is I couldn’t get my money back

    The breakfast was so fresh and good every morning. The rooms also was spacious and clean with my fav Dove soap in the dispenser

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Great place to stay. Night staff needed some help.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The night clerk was unresponsive and didn’t really care about anything unless she was on her cell phone.

    Brand new hotel. It was great. Rooms were large and they had free EV charging.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It jad nothing to do with the hotel itself. Just that I had to go a long way to turn around

    Breakfast the bathrooms with the dove soap.

    Stayed in September 2023

Showing 1 - 25

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