1200 Lake Plaza Drive, The Woodlands, TX 77389, United States of America
#1 of 34 hotels in The Woodlands
Guests' ChoiceBased on 313 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.4
Staff
9.2
Value for money
8.8
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End of dialog contentReviewed: March 23, 2024
Creggett
United States of AmericaNo complaints at all!
Was supposed to go out of town to San Antonio, but weather was too bad. So we live not to far from this area and still wanted to get away for the weekend. I saw this hotel and I booked it! As we drove up to the hotel, valet employee immediately greeted me! For check-in at front desk staff was very professional and friendly. It was our 23rd year anniversary so they made sure we had a nice view of the property! Breakfast was excellent, staff was also professional and friendly. The location is great, its near other restaurants and movie theatre. We had a wonderful time, they truly made our anniversary very special! Will definitely stay here again for a nice weekend getaway!
Stayed in March 2024
Reviewed: February 19, 2024
Leyva
United States of AmericaThere wasn’t a single thing we didn’t like about this place!
Loved the way we were greeted and treated as we got there! Such a beautiful hotel, beautiful scenery! Really clean rooms, really lived up to our expectations! Would definitely be booking there our next stay in the area!
Stayed in February 2024
Reviewed: January 11, 2024
Anibal
United States of AmericaStaff
Facility, location
Stayed in October 2023
Reviewed: January 3, 2024
Steve
United States of AmericaThis place is awesome in every way. Location, restaurant, staff, room...
Stayed in December 2023
Reviewed: November 27, 2023
Jahalyia
United States of AmericaThe beds were extremely too low, which made it uncomfortable & the AC wouldn't stay cold enough. The room was too warm.
Hotel, staff, location, All of the above was just amazing stay-cation.
Stayed in November 2023
Reviewed: November 25, 2023
Ilunga
United States of AmericaThat you’re charging for parking for your guests. That should be free for guests staying at your hotel. It makes good business sense.
Convenient all other restaurants within walking distance
Stayed in October 2023
Reviewed: November 19, 2023
Katrina
United States of AmericaNA
I loved how it was closed to the interstate, but you didn't even realize it. We enjoyed our weekend get together there and will go back again in the future.
Stayed in September 2023
Reviewed: November 6, 2023
Janet
United States of AmericaStaff was wonderful especially in the lounge kept everything clean and well stocked. Breakfast was delicious. I have to give the valets an extra shout out as they were so fast and hardworking.
Stayed in November 2023
Reviewed: November 3, 2023
Kimberly
United States of AmericaLocation friendly courteous staff
Stayed in October 2023
Reviewed: October 30, 2023
Tyandre
United States of AmericaParking garage elevator had a smell to it, but it’s the parking garage, so nothing to keep me away from the hotel for future stay.
Very well kept.
Stayed in October 2023
Reviewed: October 20, 2023
Alishia
United States of AmericaN/a
Quiet and nice
Stayed in September 2023
Reviewed: October 18, 2023
Alexus
United States of AmericaCleanliness
The stay is always great!
Stayed in September 2023
Reviewed: September 25, 2023
David
United States of AmericaThe elevator was out and needs new pillows. And needs better parking or cheaper parking.
It was very clean and the location was spot on.
Stayed in September 2023
Reviewed: September 24, 2023
Jeffrey
United States of AmericaElevators being serviced
Sound proof rooms with great clean room interiors
Stayed in September 2023
Reviewed: September 17, 2023
Olayode
United KingdomToo expensive for the facilities offered
Facilities work
Stayed in August 2023
Reviewed: September 11, 2023
Wendi
United States of Americathe size and location of the pool. It was way too small for the amount of people that were there even right before it closed. Very crowded and loud.
The breakfast was amazing since I am a Marriot rewards member. The food & coffee room stays open all night with free cokes, coffee, tea, juice & milk. Great perk!
Stayed in June 2023
Reviewed: September 4, 2023
Alishia
United States of AmericaIt was great
Nice community
Stayed in September 2023
Reviewed: August 28, 2023
Dionna
United States of American/a
very clean
Stayed in August 2023
Reviewed: August 25, 2023
Jimmy
United States of AmericaTo many functions, to many people
Clean
Stayed in June 2023
Reviewed: August 21, 2023
Foreman
United States of AmericaMy only feedback is in the restaurant/bar. The service staff did not work as a team, the host could've been more pleasant, and the bar staff did not scan the bar, at all. We sat at the bar for at least 15 minutes before we were event acknowledged. We don't mind the wait, but eye contact and a hello, I'll be with you in a moment would have been nice. Drinks were good, food was decent.
Beautiful entrance, the lobby smelled wonderful. The front desk agent was kind and pleasant. Room exceeded expectations. I love the "details" in the bathroom; the way they tied the trashbag, the fold on the toilet paper, etc. Room was perfectly clean and the bed was comfortable. We would stay here again!
Stayed in August 2023
Reviewed: August 17, 2023
Patrinella
United States of AmericaHave to pay for PARKING and ROOM SERVICE. Which I didn't order do to the $5 charge. Why would I order and pay for it to be brought up. AND want a tip. No ma'am, I'll pass and did.
The location, the pool area.
Stayed in August 2023
Reviewed: August 14, 2023
Sharon
United States of AmericaNothing
Convenience and facilities on the property. The staff were so very nice.
Stayed in August 2023
Reviewed: August 7, 2023
Troy
United States of AmericaVallet would change our radio station each time he would park our SUV.
Very nice hotel.
Stayed in August 2023
Reviewed: July 18, 2023
Michelle
United States of AmericaFront desk staff could have been more customer service friendly.
Great location, quiet, pretty property 
Stayed in July 2023
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