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  5. Reviews of The Catrina Hotel

Reviews of The Catrina Hotel 3 stars

2110 S El Camino Real, San Mateo, CA 94403, United States

#5 of 9 hotels in San Mateo

Guests' Choice

Review score

Based on 344 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 August 2025

    8.0
    It was good except for the things I wrote about above.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    Did not like the metal plate that wraps around the bed. Feet hit it each time and makes a loud noise. Not enough light in the room at night. I now don’t like the fact that I was told there was no breakfast and now find out there WAS breakfast!!

    The bed and bedding were good. It was pretty quiet considering that is next to El Camino. It was clean and nicely decorated. Liked the coffee setup and water and granola bars.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    It was more of a motel rather than a hotel.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location and price. They have a nice courtyard to enjoy as well.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Got double charged me. Dated shower . Sink drain not aligned well

    Location near things important to us.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Ok place for budget friendly stay. Would not recommend for 2+ nights.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The blinds were broken in our room. The spring beds were squeaky and uncomfortable. They were also placed on top of metal frames which made the noise so much worse. We had a double bed room and since one of the bed is located in front of the AC, the room can get very hot/cold depending on which bed you pick. The bathroom walls were so sticky!! Also there’s no conditioner so remember to bring your own.

    Plenty of free parking. They use a keyless system which was really convenient. Location is great. Had fridge, microwave, and complementary water, tea and coffee.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 16 nights
    • Submitted via mobile

    not perfectly clean

    Bed was very comfortable

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Centrally located, refreshed room and value for money stay in Bay Area
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The virtual concierge takes some getting used to. I checked in late and I had to wait quite a while for the virtual concierge to come online. Aircon is very noisy.

    Clean, refreshed interior, central location, free parking,

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Very good stay, notes for how to make it even better.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was no wall art in the room (I am a returning visitor and was disappointed to see no hanging photo, art, or framed poster in my unit [there was still hardware on the back wall, which matches the pattern of where art has typically been hung in other rooms when I have stayed previously]). Bathroom notes: I saw some mold on the baseboard by the front of the shower and noticed that there was some splash residue from previous shower use on the tiles above the height level of the showerhead. I get that the space has limitations due to the compact layout (both when it comes to cleaning and managing overspray from the shower), but I wanted to flag so that these details can be properly addressed before the next guest uses the room. I was able to utilize the full functionality of the bathroom and the rest of the unit during my stay.

    Convenient location, adequate parking, within my budget, clean and functional.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    refrigerator was leaking

    bed was awesome.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was close to the road, but it wasn't super noisy. It was a bit small and the check-in was remote, but that wasn't horrible. It was an easy check in. Overall I recommend it.

    Cute hotel. It was updated and clean.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only reasons I didn’t give this stay 10 stars are: The AC unit had a very unpleasant odor. When I first checked in, the room smelled of urine, and the scent worsened when the AC was on. I ended up turning it off, and the smell mostly went away. Luckily, the weather was cool enough that I didn’t need it during most of my stay. It would also be helpful to have proper curtains to block out light at night. The wooden panels in my room were broken, which let in a lot of light from outside.

    The room and bathroom were both very nice—modern, clean, and thoughtfully arranged. I was especially impressed with how well-organized and spotless everything was upon arrival. The space felt welcoming and comfortable, making it easy to settle in and relax. Overall, a great stay that exceeded my expectations in terms of cleanliness and comfort.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Uggh.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First they charged me twice and as of yet no one can help me refund the double charge. I will give them another day but my amusement with their incompetence is running low. Next... The name suggests it's a hotel which it is not. It is a motel and words have meanings! The chair in the room was filthy, like I didn't want to sit in it, filthy. The bed side table had loads of water rings from cups like no one had cleaned in. The bathroom had dirty corners and the shower door didn't stay shut without me holding it. The bed frame was metal and every time you rolled over it made loud metal sounds.

    The location was convenient to what we were doing.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A strong chemical smell in the room Loud appliances Something is off with the bed frame - making metallic creaking noise on every slight movement

    Location and hotel staff are excellent Very convenient check in / check out process Great parking Nice lobby with inside and outside sitting area

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Later in the week I stayed at another hotel in a nearby city, and wished I had stayed at the Catarina instead. The other one was much more expensive and the facilities were not as good.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Comfort and convenience
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    Noise from the adjoining room.

    Very comfortable but quiet room close to commercial areas of San Mateo.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The closet didn't have any hangers

    The room has a comfortable bed and pillows. The lounge and outdoor lounge is a nice place to relax

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Modern, clean, and budget friendly stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If I have to say anything I didn’t like, maybe no continental breakfast options. However you can grab something with the money you save.

    Modern, clean, friendly. Great location. Staff were extremely friendly and helpful. Drive to HMB about 40 minutes with traffic and the winding road. Overall very satisfied. I would come back again. Definitely pleased.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    disappointed- usually love this place!
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    check in difficult (no humans, had to wait 10 plus minutes to get any help from the screen) TV didn’t work, tea kettle didn’t work.

    location, clean

    Stayed in April 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Stay an extra day and no room service

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Excellent. Would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Great location. Beautiful, inside and out. Love the coffee machine in the room.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff

    Stayed in May 2025

  • Reviewed: 26 April 2025

    7.0
    Location was good for our purposes, beds comfortable, and room clean
    • People with friends
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room could use a chair, which has been mentioned in other reviews. There is a desk, but no chair. Could also use a bit more lighting. The 2nd day, there was power washing in the parking lot and outside of the building which was noisy and made it awkward to get to the room. We could have planned ahead if given a heads up.

    Room was clean. Bed was comfortable. It was quiet in the evenings. Microwave and fridge in the room.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    8.0
    Pleasant short stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    TV acted weird, the chord was unplugged. When we pluged it and turn on the TV it acted as if the remote was pressing buttons randomly. Even turning it off from the remote it turned on again randomly. We unplugged it again.

    Staff was nice. Wi-Fi worked better and faster than most of any other places I've stayed in. It had a restaurant with vegan options round the corner

    Stayed in March 2025

  • Reviewed: 13 April 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only things I dislike are the TV channels,I enjoy watching live tv,like sports and news,but all tv is appa and screening! I also don't care for the bathroom sink,it's way to high for a short person or a child,made for a tall person to lean over to splash thier face.

    I enjoy the privacy n the location ,and price is decent!

    Stayed in April 2025

Showing 1 – 25

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