2110 S El Camino Real, San Mateo, CA 94403, United States
#5 of 9 hotels in San Mateo
Guests' ChoiceBased on 344 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.4
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 26 August 2025
Henriquez
United StatesDid not like the metal plate that wraps around the bed. Feet hit it each time and makes a loud noise. Not enough light in the room at night. I now don’t like the fact that I was told there was no breakfast and now find out there WAS breakfast!!
The bed and bedding were good. It was pretty quiet considering that is next to El Camino. It was clean and nicely decorated. Liked the coffee setup and water and granola bars.
Stayed in August 2025
Reviewed: 23 August 2025
Mr
IndiaIt was more of a motel rather than a hotel.
Stayed in August 2025
Reviewed: 20 August 2025
Pisciotta
United StatesGreat location and price. They have a nice courtyard to enjoy as well.
Stayed in July 2025
Reviewed: 12 August 2025
Saul
United StatesGot double charged me. Dated shower . Sink drain not aligned well
Location near things important to us.
Stayed in August 2025
Reviewed: 9 August 2025
Ngoc
United StatesThe blinds were broken in our room. The spring beds were squeaky and uncomfortable. They were also placed on top of metal frames which made the noise so much worse. We had a double bed room and since one of the bed is located in front of the AC, the room can get very hot/cold depending on which bed you pick. The bathroom walls were so sticky!! Also there’s no conditioner so remember to bring your own.
Plenty of free parking. They use a keyless system which was really convenient. Location is great. Had fridge, microwave, and complementary water, tea and coffee.
Stayed in August 2025
Reviewed: 8 August 2025
Lisa
Austrianot perfectly clean
Bed was very comfortable
Stayed in August 2025
Reviewed: 8 August 2025
Ling
SingaporeThe virtual concierge takes some getting used to. I checked in late and I had to wait quite a while for the virtual concierge to come online. Aircon is very noisy.
Clean, refreshed interior, central location, free parking,
Stayed in August 2025
Reviewed: 7 August 2025
Preciado
United StatesThere was no wall art in the room (I am a returning visitor and was disappointed to see no hanging photo, art, or framed poster in my unit [there was still hardware on the back wall, which matches the pattern of where art has typically been hung in other rooms when I have stayed previously]). Bathroom notes: I saw some mold on the baseboard by the front of the shower and noticed that there was some splash residue from previous shower use on the tiles above the height level of the showerhead. I get that the space has limitations due to the compact layout (both when it comes to cleaning and managing overspray from the shower), but I wanted to flag so that these details can be properly addressed before the next guest uses the room. I was able to utilize the full functionality of the bathroom and the rest of the unit during my stay.
Convenient location, adequate parking, within my budget, clean and functional.
Stayed in August 2025
Reviewed: 3 August 2025
John
United Statesrefrigerator was leaking
bed was awesome.
Stayed in August 2025
Reviewed: 1 August 2025
O
United StatesMy room was close to the road, but it wasn't super noisy. It was a bit small and the check-in was remote, but that wasn't horrible. It was an easy check in. Overall I recommend it.
Cute hotel. It was updated and clean.
Stayed in July 2025
Reviewed: 23 July 2025
Onyinyechi
United StatesThe only reasons I didn’t give this stay 10 stars are: The AC unit had a very unpleasant odor. When I first checked in, the room smelled of urine, and the scent worsened when the AC was on. I ended up turning it off, and the smell mostly went away. Luckily, the weather was cool enough that I didn’t need it during most of my stay. It would also be helpful to have proper curtains to block out light at night. The wooden panels in my room were broken, which let in a lot of light from outside.
The room and bathroom were both very nice—modern, clean, and thoughtfully arranged. I was especially impressed with how well-organized and spotless everything was upon arrival. The space felt welcoming and comfortable, making it easy to settle in and relax. Overall, a great stay that exceeded my expectations in terms of cleanliness and comfort.
Stayed in July 2025
Reviewed: 21 July 2025
Jennifer
United StatesFirst they charged me twice and as of yet no one can help me refund the double charge. I will give them another day but my amusement with their incompetence is running low. Next... The name suggests it's a hotel which it is not. It is a motel and words have meanings! The chair in the room was filthy, like I didn't want to sit in it, filthy. The bed side table had loads of water rings from cups like no one had cleaned in. The bathroom had dirty corners and the shower door didn't stay shut without me holding it. The bed frame was metal and every time you rolled over it made loud metal sounds.
The location was convenient to what we were doing.
Stayed in July 2025
Reviewed: 21 July 2025
Kate
United StatesA strong chemical smell in the room Loud appliances Something is off with the bed frame - making metallic creaking noise on every slight movement
Location and hotel staff are excellent Very convenient check in / check out process Great parking Nice lobby with inside and outside sitting area
Stayed in July 2025
Reviewed: 2 July 2025
William
United StatesLater in the week I stayed at another hotel in a nearby city, and wished I had stayed at the Catarina instead. The other one was much more expensive and the facilities were not as good.
Stayed in June 2025
Reviewed: 25 June 2025
Douglas
United StatesNoise from the adjoining room.
Very comfortable but quiet room close to commercial areas of San Mateo.
Stayed in June 2025
Reviewed: 18 June 2025
John
United StatesThe closet didn't have any hangers
The room has a comfortable bed and pillows. The lounge and outdoor lounge is a nice place to relax
Stayed in June 2025
Reviewed: 1 June 2025
Tanya
United StatesIf I have to say anything I didn’t like, maybe no continental breakfast options. However you can grab something with the money you save.
Modern, clean, friendly. Great location. Staff were extremely friendly and helpful. Drive to HMB about 40 minutes with traffic and the winding road. Overall very satisfied. I would come back again. Definitely pleased.
Stayed in June 2025
Reviewed: 27 May 2025
Nancy
United Statescheck in difficult (no humans, had to wait 10 plus minutes to get any help from the screen) TV didn’t work, tea kettle didn’t work.
location, clean
Stayed in April 2025
Reviewed: 25 May 2025
Maria
United StatesStay an extra day and no room service
Stayed in May 2025
Reviewed: 19 May 2025
Dionna
United StatesNo pool
Great location. Beautiful, inside and out. Love the coffee machine in the room.
Stayed in May 2025
Reviewed: 12 May 2025
Margot
United StatesFriendly staff
Stayed in May 2025
Reviewed: 26 April 2025
Susan
United StatesRoom could use a chair, which has been mentioned in other reviews. There is a desk, but no chair. Could also use a bit more lighting. The 2nd day, there was power washing in the parking lot and outside of the building which was noisy and made it awkward to get to the room. We could have planned ahead if given a heads up.
Room was clean. Bed was comfortable. It was quiet in the evenings. Microwave and fridge in the room.
Stayed in April 2025
Reviewed: 18 April 2025
Ferran
United KingdomTV acted weird, the chord was unplugged. When we pluged it and turn on the TV it acted as if the remote was pressing buttons randomly. Even turning it off from the remote it turned on again randomly. We unplugged it again.
Staff was nice. Wi-Fi worked better and faster than most of any other places I've stayed in. It had a restaurant with vegan options round the corner
Stayed in March 2025
Reviewed: 13 April 2025
Salvador
United StatesThe only things I dislike are the TV channels,I enjoy watching live tv,like sports and news,but all tv is appa and screening! I also don't care for the bathroom sink,it's way to high for a short person or a child,made for a tall person to lean over to splash thier face.
I enjoy the privacy n the location ,and price is decent!
Stayed in April 2025
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