845 East Chocolate Avenue, Hershey, PA 17033, United States
#22 of 25 hotels in Hershey
Guests' ChoiceBased on 446 hotel reviews
6.4Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
6.6
Staff
7.8
Value for money
7.0
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 9, 2025
Staley
United StatesThe bed is extremely uncomfortable
The location, close to hershey park
Stayed in July 2025
Reviewed: August 22, 2025
Harold
United StatesI requested a extra bed because 5 people cant fit on 2 queen size beds. The ac unit was cold but if you were lying on the bed farthest from it you couldnt feel it. There was no breakfast at 7am. Breakfast is supposed to be served until 9am. My husband was told 1st come 1st served at 7am when he went to have breakfast. He was told that they weren't restocking the breakfast foods.
I liked that it was close to Hersheypark
Stayed in August 2025
Reviewed: August 18, 2025
Derita
United StatesCould have had more of a spread for breakfast like Bagels, English muffins,juice, cream cheese,or butter not everyone eats cereal
Stayed in August 2025
Reviewed: August 18, 2025
Robert
United StatesSmelt like a nursing home or old hospital tight bathrooms
Friendly people good location good price comfortable bed
Stayed in August 2025
Reviewed: August 9, 2025
Andrew
United StatesNo one was ever at the front desk.....ever. A bit noisy and we were placed on the first floor with the dope smokers. No breakfast except cereal. Not at all enjoyable. Plants were dead. Needed landscaping redone. I've seen worse, however.
Pool was clean. Nice to have a decent restaurant right there. Close to everything. Relatively clean.
Stayed in August 2025
Reviewed: July 28, 2025
Sabrina
United StatesThe staff looked questionable. When I raised a concern during check in the gentleman and lady were getting loud fast so I just let it go so my family could enjoy it. It's cheap but the staff should look presentable and clean. The food for breakfast don't eat it. I don't think it's fresh the bagels were so hard you couldn't even pull them apart. The bathtub was gross I wouldn't allow my kids to shower in them.
The restaurant across the street was great. The location is decent since it's close to Hershey Park. The room was joining so we were able to open the doors and connect with family without leaving our rooms.
Stayed in July 2025
Reviewed: July 28, 2025
Sydney
United StatesOur bathroom was NOT clean. The tub/shower had dirt marks all over the bottom of the tub and there was soap scum on all the nozzles and the sink. We weren’t able to get washed up because of it. And we also saw hair on the bathroom floor.
Front desk receptionist was very helpful and so nice! Room was very nice (except cleanliness of our bathroom). Comfortable for the night.
Stayed in July 2025
Reviewed: July 14, 2025
Karen
United StatesThe pictures on the website made it look like the rooms were only accessible from inside. The doors to the room were on the outside It’s an old property but it was clean. It needs to be updated. We were supposed to get breakfast included but we didn’t get anything because they were done serving when we checked out.
We were going to a concert at Hershey Park Stadium and the location was perfect!
Stayed in July 2025
Reviewed: July 6, 2025
Kimf101
United StatesNo seal on outer door, loud/drafty
Close to hersheypark
Stayed in June 2025
Reviewed: June 28, 2025
Marce
United StatesBreakfast. I chose this space for location and included breakfast. The attendant was pleasant, but the restaurant was substandard.
Breakfast was no more than an apple and a choice of 2 cereals. The orange juice mix wasn't tasty.
Stayed in June 2025
Reviewed: June 26, 2025
Lorna
United StatesRooms were small. No closet to hang up clothes and they wanted a 100$ security hold on my card for possible damages. This should have been in my booking
Close to everything
Stayed in June 2025
Reviewed: June 23, 2025
Jacki
United StatesI wish the pool was open later.
Stayed in June 2025
Reviewed: June 17, 2025
Genevieve
CanadaThe breakfast is bad and offers only apples, oatmeal. If you want to be able to eat breakfast at the hotel, go somewhere else.
Great, clean and comfortable rooms. Close to everything, great location.
Stayed in April 2025
Reviewed: June 16, 2025
Tamai
United Statesnot many breakfast items and although you did have hot water but no tea bags making it useless. You also don't have enough milk for coffee
The rooms were really comfortable and did offer a very good vibe.
Stayed in June 2025
Reviewed: June 11, 2025
Bonnie
United StatesShower head broke partway through my shower Expected more from breakfast.
Convenience
Stayed in June 2025
Reviewed: May 25, 2025
Richard
United StatesCoffee maker in room; there was none!
Coffee not hot, no decaf. Offerings were not at all appetizing looking. We went to cafe next door for a $48 breakfast.
Stayed in May 2025
Reviewed: May 14, 2025
Kenneth
United StatesDid not have breakfast.....was not told about it
Stayed in May 2025
Reviewed: May 6, 2025
Marie
United StatesBreakfast should not even be advertised. Not even continental style. Stale bagels, but nothing really to put on them except butter; lukewarm water, for I guess the oatmeal packets, but no tea bags and that was about it.
had to have room changed and it was done with a small amount of effort by staff, even though I was told a confirmation on a request thru booking.com means nothing
Stayed in May 2025
Reviewed: April 25, 2025
Dafni
United StatesIt's an old building, and it needs an upgrade. The included breakfast was cereal and fruit. In the bathroom, the toilet didn't flush.
It was clean, and the staff was very friendly.
Stayed in April 2025
Reviewed: March 31, 2025
Springman
United StatesThe "queen" bed we were promised was actually a full size bed. While running water for a shower, it took about 5 minutes for the water to even get warm. Room was very small but at least it wasn't dirty. My biggest dislike would have to be that the small parking lot where my room was located, someone took our parking spot so we had to park down a dark alley on the other side of the building and carry our bags.
Stayed in March 2025
Reviewed: March 11, 2025
Mark
United StatesCould have used a coffee maker. Room was small and cramped. A nicer sitting chair would help.
Great front desk staff. Quiet.
Stayed in March 2025
Reviewed: February 25, 2025
Christine
United StatesRoom door lock wS damaged. Appeared someone had previously kicked it in. Was difficult to lock from inside. No breakfast option.
Ground floor room
Stayed in February 2025
Reviewed: February 19, 2025
Lynn
United StatesNot allowed to check out 1 hour late even though I checked in at 4 am.
Clean rooms
Stayed in February 2025
Reviewed: February 15, 2025
Andrew
United StatesParking was tight. Use of duct tape to hold together broken items in room was interesting. Wallpaper in closet bulging off the walls, and even with heat on bathroom was freezing and could not put anything in closet as it was freezing cold.
Location was close to my reason for traveling. Staff was friendly.
Stayed in February 2025
Barcelona, Spain
Valeggio sul Mincio, Italy
Fethiye, Turkey
Évora, Portugal
Vela Luka, Croatia
Aalst, Netherlands
Zengcheng, China
Newark, US
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content