Reviews of Red Roof Inn and Suites Newark - University 2 stars
1119 South College Avenue, Newark, DE 19713, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt’s was convenient to food and shopping and pet friendly
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNothing
This was the worst place I have ever stayed in in my whole life and I have traveled everywhere including 3rd world countries. The room was so stink, the air was not clean I think it had mol, the bathroom was dirty I don't even think it was ever cleaned. I literally almost threw up taking a shower. I am so happy it was a short stay because I could not believe it. Our clothes basically stunk after we left the hotel. I just have never ever seen something like that in my whole 34 years of life. Disgusting!
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. I am sorry that your experience did not meet your expectations due to the overall condition of the room you detailed. Please accept our most sincere apologies for the inconvenience and discomfort this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours, Erika Red Roof Management RediResponse Specialist
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. I am sorry that your experience did not meet your expectations due to the overall condition of the room y… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNothing, it was loud and it didn't look like the ad on the internet site it was dirty
Ok I didn't like weed smell everywhere. Getting woke up early in the morning by fire trucks and loud noises. We ask one of the firefighters what happen they told us on of the staff over loaded the dryer and set the alarm off. The room smelled funny there were bugs in bathroom and I drove from Missouri to Newark Delaware to come visit family emergency. I don't normally complain but it was pretty bad for the money we spent there. The area was dark didn't really feel safe there but we were tried and just wanted to rest
Dear Hamilton, We are sorry to hear your recent experience at the Red Roof Inn and Suites Newark - University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Hamilton, We are sorry to hear your recent experience at the Red Roof Inn and Suites Newark - University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIt was close to the event we had to go to and the price wasn't bad.
I don't care what price you have to pay, you shouldn't have cigarette holes in the bedding and it's a no smoking room. Other than that it's an O.K. place to stay in short notice.
Dear Paula, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. I was glad we were conveniently located and our rates were affordable, however, there was cigarette holes in the bedding. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-lee Red Roof Management RediResponse Specialist
Dear Paula, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. I was glad we were conveniently located and our rates wer… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation
Dirty, towel bar hanging off the wall, outlet lose and falling off, bathroom smelt of cigarettes, no hot water.
Dear Jeannine, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Newark - University. I am truly sorry to hear about the unsatisfactory condition of our hotel. We strive to provide a clean and well-maintained environment for all our guests, and it's clear we fell short during your stay. I sincerely apologize for the issues you encountered with cleanliness, the broken towel bar, faulty outlet, cigarette odor, and lack of hot water. This feedback is invaluable as we work to improve our property. Nonetheless, it's good to hear that you were pleased with our location. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Sharma Red Roof Management RediResponse Specialist
Dear Jeannine, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Newark - University. I am truly sorry to hear about the unsatisfactory condition of our hotel. We strive to prov… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewSmell of the room. Not very clean.
Dear Brenda, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. I am truly sorry to hear about the smell and cleanliness issues you experienced in the room you reported. We sincerely apologize for the inconvenience this may have caused you. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Very truly yours, Erika Red Roof Management RediResponse Specialist
Dear Brenda, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. I am truly sorry to hear about the smell and cleanliness issues you experienced in the room you reported. We … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewHate it
Hate it
Dear Bernard, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our sincerest apologies for any inconvenience you experienced at the property. Please know that at Red Roof we always try to provide all our guest with the best experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours, Anthonio Red Roof Management RediResponse Specialist
Dear Bernard, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our sincerest apologies for any inconvenience you experienced at the property. Please know th… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewDidn't like anything about it!!
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our sincerest apologies for any inconvenience you had while you were with us. At Red Roof we always try to provide all our guest with the best experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours, Anthonio Red Roof Management RediResponse Specialist
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our sincerest apologies for any inconvenience you had while you were with us. At Red Roo… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe room was dirty it was mold in the tub. Above the toilet the roof started leaking and it was yellow and smelled like urine. It was a horrible experience.
Dear Cathy, I was very concerned to read about the issues you encountered in your room, particularly the mold and the leak. The issues you described are unacceptable at the Red Roof Inn & Suites Newark - University and I regret that your experience was so unpleasant. Please know that we are taking immediate steps to address these problems and prevent them from happening again. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. We would love to have another chance to provide you with a better experience the next time you're in town. Very truly yours, Jonathan Red Roof Management RediResponse Specialist
Dear Cathy, I was very concerned to read about the issues you encountered in your room, particularly the mold and the leak. The issues you described are unacceptable at the Red Roof Inn & Suites Newark - University and I regret that yo… Show more