Reviews of Hyatt House Lansing-University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3150 E. Michigan Ave, Lansing, MI 48912, United States of America
#1 of 27 hotels in Lansing
Guests' ChoiceReview Score
Based on 92 hotel reviews
9.3Score breakdown
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Cleanliness
9.4
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Comfort
9.6
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Location
9.3
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Facilities
9.4
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Staff
9.5
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Value for money
9.0
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Free Wifi
10.0
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Reviewed: May 30, 2024
Ingi
United States of America18 Reviews1 helpful vote10“everything was easy and everyone was friendly”- • Business trip
- • Family with young children
- • King Studio Suite with Sofa Bed, Kitchen and Accessible Tub
- • Stayed 3 nights
- • Submitted from a mobile device
clean and convenient
Stayed in May 2024
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Reviewed: May 28, 2024
Phan
United States of America1 review10“Love it!”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
We were here for the National Science Olympiad 2024. The hotel is convenient because it’s very closed to MSU. We feel comfortable in our room. Breakfast was good.
Stayed in May 2024
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Reviewed: May 27, 2024
Becky
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen
- • Stayed 1 night
Beautiful new facility.
Stayed in April 2024
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Reviewed: May 22, 2024
Lisa
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Clean, exceptionally friendly staff
Stayed in May 2024
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Reviewed: May 20, 2024
Erica
United States of America3 Reviews10“Refreshing”- • Leisure trip
- • Solo traveler
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
I couldn’t stay longer
Wonderful hospitality and clean, safe environment
Stayed in March 2024
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Reviewed: May 20, 2024
Anthony
United States of America10 Reviews10Exceptional- • Business trip
- • Couple
- • King Studio Suite with Sofa Bed, Kitchen and Accessible Tub
- • Stayed 2 nights
- • Submitted from a mobile device
Paid parking. The bed was surprisingly soft, but I slept good in it. The Internet was not strong.
The staff was amazing. Close to Lansing Center. Great food options very close. Hotel was clean and smelled good. The smart tv.
Stayed in May 2024
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Reviewed: April 21, 2024
Akos
Canada1 review8.0“Spacious room, neat suit in a new hotel. Parking fee is a rip, avoid the very unhealthy breakfast”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Queen Beds with Kitchen and Sofa Bed
- • Stayed 1 night
Breakfast was very unhealthy, lots of high sugar items (granola, juices), no vegetables, not recommended for people with dietary restrictions (ie gluten free, vegan, etc). There is 2 hour public parking rule around the hotel, paid parking is pricey (20USD) knowing that you are in an industrial Michigan town, far from tourist destinations. Room was generally clean, however could have been a bit cleaner, found hair on the sofa and on the bathroom floor.
New hotel, nice and spacious room. Nice little kitchen and living room area, good quality furniture, bed and mattress. Friendly hotel staff.
Stayed in April 2024
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Reviewed: April 18, 2024
Talley
United States of America1 review10Exceptional- • Leisure trip
- • Solo traveler
- • King Studio Suite with Kitchen
- • Stayed 3 nights
- • Submitted from a mobile device
It was clean, the staff was incredibly friendly, and the room was beautiful.
Stayed in April 2024
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Reviewed: March 27, 2024
Anintita
United States of America4 Reviews10“Excellent”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Upon our arrival, we encountered a hiccup with our booking through Booking.com concerning our dog’s accommodation. At the front desk, Samantha informed us that there was no record of our pet. She was very diligent in her efforts to rectify the situation. Ultimately, Samantha graciously upgraded us to two king-sized rooms that could comfortably fit our group of four people and our dog. We were truly appreciative of her dedication to resolving the issue to our satisfaction.
Stayed in March 2024
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Reviewed: March 13, 2024
Chaneccia
United States of America4 Reviews10“The room was comfortable, front desk staff was amazing, and I would recommend anyone looking for a 5 star hotel to stay”- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast could have been better. There needs to be a self served making pancakes machine and fresh bacon. The hash browns tasted freezer burnt soggy not crispy or fresh, the pancakes were hard. The breakfast was the only thing that was crummy but the coffee was great!
The place was clean, the staff was awesome and friendly and I love how the person that checked us in was so full of great energy it was amazing I have stayed plenty places and this place is top notch! Room was comfortable and clean!
Stayed in March 2024
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Reviewed: March 11, 2024
Tina
United States of America6 Reviews10“It was a nice stay”- • Leisure trip
- • Travelers with friends
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nice room
Stayed in March 2024
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Reviewed: March 4, 2024
Maurice
United States of America2 Reviews10“Just a clean nice stay… updated and Great Staff. Kinda unrealistic in today’s industry”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff.
Best experience at a hotel in my life and I’m 55 years old.
Stayed in March 2024
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Reviewed: February 27, 2024
Mum
United States of America4 Reviews10“Clean, beautifully updated hotel, friendly staff and great pool for kids!”- • Business trip
- • Family with young children
- • One-Bedroom Queen Suite with Sofa Bed, Kitchen and Accessible Tub
- • Stayed 2 nights
The parking in the front of the hotel was only designated for 2 hours. We had to pay extra to park overnight. That was not communicated to us and we were surprised to pay for parking. You have to park in the lower lot, then walk up the stairs, past the 2 hour parking, into the lobby. It is a inconvenient. At night the 2 hour parking areas were completely full so I can see parking being a major issue in this area. Be prepared to park far, pay for parking, and/or move your car every 2 hours!
The staff was so friendly, the facility was extremely clean, we loved the pools
Stayed in February 2024
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Reviewed: February 26, 2024
Robert
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Den King Room with Roll-in Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
$20 parking fee, parking lot is a little bit of a walk.
Stayed in February 2024
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Reviewed: February 26, 2024
Michael
United States of America9 Reviews1 helpful vote9.0“Great room and location - but parking is NOT FREE!”- • Leisure trip
- • Solo traveler
- • Den Room with King Bed
- • Stayed 1 night
The parking was not great at all. The hotel has no parking available. The only parking was in a city or private lot across the street and there was a charge to park. Overnight parking was $20 extra and the hotel did not validate your parking. The listing did not make any mention, at I could see, of the additional charges for parking, very disappointing.
Very nice room and clean. The staff was very friendly and helpful. Location was good for my needs. Breakfast was good but not the best I have seen. There was a restaurant and bar on location in a connecting hotel.
Stayed in February 2024
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Reviewed: February 25, 2024
F
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen
- • Stayed 1 night
- • Submitted from a mobile device
Location
Clean and staff friendly
Stayed in February 2024
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Reviewed: February 24, 2024
Davidson
United States of America3 Reviews10“Beautiful hotel!”- • Leisure trip
- • Group
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom in the lobby was dirty and needed attention in the morning during breakfast hours.
Breakfast was good. Room was excellent!!
Stayed in January 2024
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Reviewed: February 23, 2024
Carol
United States of America13 Reviews1 helpful vote10“It was a great experience - will definitely stay again”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Cost of snacks at the snack center - too high
Staff was friendly - always spoke to me in passing Handled key issue with apologies WiFi great / pool was excellent / good breakfast
Stayed in February 2024
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Reviewed: February 22, 2024
Kathleen
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast buffet was not that good. The quality of the food could have been better.
The friendly staff
Stayed in February 2024
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Reviewed: February 15, 2024
Aaron
United States of America6 Reviews2 helpful votes9.0“Amazing stay! WE will definitely be back!”- • Leisure trip
- • Couple
- • Den Room with Two Queen Beds
- • Stayed 1 night
My complaint is the lighting in the room. In order to turn the lights on, you have to put a key card in a slot when you enter the room. I do not understand why hotels do this. It is inconvenient and seems unnecessary. However, it is a pretty minor thing, so not too big of a deal.
We have stayed in several hotels in Lansing, and this was by far the best! It was clean, staff was friendly, and there was just a good vibe among the other guests. The room was spacious, and the breakfast was really good. Honestly a great bang for your buck!
Stayed in February 2024
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Reviewed: February 9, 2024
Katherine
United States of America1 review9.0“Excellent value and very clean!”- • Leisure trip
- • Couple
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I only mention this because I want you to succeed. We had drinks with friends at the bar. The bartender bused our glasses but didn’t ask if we’d like refills. We had to go up to the bar for refills. Our group had 4 signature cocktails, 3 Blue Moon beers and 3 Modelis. They charged us $44!! The signature cocktails alone came to $52!
Everything! It was clean, the staff was very friendly.
Stayed in February 2024
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Reviewed: January 10, 2024
Kyonna
United States of America3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t like the parking situation
Lots of food items to choose from for breakfast
Stayed in January 2024
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Reviewed: January 8, 2024
Sara
United States of America2 Reviews10“brand new very nice hotel!”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 2 nights
the hotel was brand new and smelled amazing
Stayed in January 2024
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Reviewed: January 5, 2024
Elynmarie
United States of America1 review10“Enjoyable and top notch. In particular the front desk staff.”- • Business trip
- • Solo traveler
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nice location. A lot restaurants etc… good safe parking. Convenient to DT the convention center and the University.
Stayed in December 2023
