Reviews of Hyatt House Raleigh Downtown/Seaboard Station 3 stars
18 Seaboard Station, Raleigh, NC 27604, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood
Nothing it was overall great experience
Thank you for taking the time to review your stay with us! We are so pleased to hear that you enjoyed your stay, and we hope to have the opportunity to host you again here in Raleigh, NC! Charlie H. Front Desk Supervisor
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI liked how it was fancy looking, the front desk receptionist and valet dude was super kind and helpful!
I didn’t like how you pay so much for a hotel room they don’t provide parking, YOU HAVE TO PAY TO PARK OR SEARCH FOR 30 mins to an hour for a STREET PARK!!
Hi Brianna, thank you for taking the time to review your stay with us. Thank you for your kind words about our front desk and valet team - we’re so glad to hear they made a positive impression! We understand your frustration regarding parking. Due to the limitations of our location, we unfortunately aren’t able to offer complimentary on-site parking, but we do our best to provide clear options for guests ahead of time. Your feedback is truly appreciated, and we hope to welcome you back again in the future. Charlie H. Front Desk Supervisor
Hi Brianna, thank you for taking the time to review your stay with us. Thank you for your kind words about our front desk and valet team - we’re so glad to hear they made a positive impression! We understand your frustration regarding parki… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast was ok, nothing to write home about, just ok. The location wasn’t too bad but I probably wouldn’t stay there again. It was too expensive for what it was.
I didn’t like the parking arrangement. I get it that it’s very tight the way you guys are set in there but making your customers pay for your misfortune is bullshit. Twenty five dollars a night or option B, “find your own parking”
Hi Dean, thank you for taking the time to review your stay with us. We're sorry to hear that some aspects of your stay didn’t meet your expectations. Our location does come with some challenges when it comes to parking, and while we aim to provide the best options available, we understand it may not be ideal for everyone. We appreciate your feedback on breakfast and overall value, and will certainly take it into consideration as we continue working to improve our guest experience. Thank you again for staying with us! Charlie H. Front Desk Supervisor
Hi Dean, thank you for taking the time to review your stay with us. We're sorry to hear that some aspects of your stay didn’t meet your expectations. Our location does come with some challenges when it comes to parking, and while we aim… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCleanliness, location, great staff
N/A
Dear Emily, I’m so glad you enjoyed our cleanliness, location, and service! Thank you for your time in reviewing your stay, and we look forward to your return. Best, Anthony Zinani General Manager
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe had to pay for parking.
Dear David, We are grateful for your feedback and for choosing to stay with us. It was a privilege to host you, and we look forward to the opportunity to serve you again during your next visit. Best, Anthony Zinani General Manager
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation
Zero turn down service. Evening fire alarm and evacuation woke up our toddler. Inconvenient paid parking.
Dear Meaney, I want to extend my heartfelt apologies for the disruption caused by the fire alarm during your stay. Your comfort and safety are incredibly important to us, and I understand how unsettling such interruptions can be. While these alarms are rare, they are in place to ensure everyone's well-being, even if they sometimes occur unexpectedly. We truly appreciate your understanding during this time and hope to welcome you back for a peaceful and uninterrupted stay in the future. Sincerely, Anthony Zinani General Manager
Dear Meaney, I want to extend my heartfelt apologies for the disruption caused by the fire alarm during your stay. Your comfort and safety are incredibly important to us, and I understand how unsettling such interruptions can be. While thes… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe rooms were clean and pleasantly decorated, and the pool was absolutely lovely
It was advertised as being just a few blocks from the red hat amphitheater but when we got there, we found out it was more than a mile away, which was very inconvenient and required us to pay more money related to Lyft, whereas we could have gotten a hotel closer
Dear Evelyn, Thank you for staying with us during your visit to Raleigh. We are glad to hear that you enjoyed our fresh accommodations and the pool area. However, we apologize that our location did not meet your expectations and that you felt misinformed. Your feedback is important to us, as it helps us continually improve our property. We hope to see you again soon for a perfect stay. Best, Anthony Zinani General Manager
Dear Evelyn, Thank you for staying with us during your visit to Raleigh. We are glad to hear that you enjoyed our fresh accommodations and the pool area. However, we apologize that our location did not meet your expectations and that you fe… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewit was conveniently located with good food around it and coffee across the street. The kitchenette was amazing for staying healthy while traveling for work. The gym was clean and well stocked with actual weights. The staff were helpful but also cool and not overbearing. Breakfast was plentiful and good. I’ll be back.
Thank you for sharing such thoughtful feedback! We’re glad to hear our location, amenities, and plentiful breakfast helped make your stay enjoyable and convenient. It’s also wonderful to know our team provided helpful service while allowing you the space to feel comfortable. We truly appreciate your kind words and look forward to welcoming you back on your next visit. - Bria Adams, Front Desk Supervisor
Thank you for sharing such thoughtful feedback! We’re glad to hear our location, amenities, and plentiful breakfast helped make your stay enjoyable and convenient. It’s also wonderful to know our team provided helpful service while allowing… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything!!!
Thank you for taking the time to review your previous stay with us! We are so pleased to hear that you enjoyed your stay and our property, and we hope to have the opportunity to host you again here in Raleigh, NC! Charlie H. Front Desk Supervisor
Thank you for taking the time to review your previous stay with us! We are so pleased to hear that you enjoyed your stay and our property, and we hope to have the opportunity to host you again here in Raleigh, NC! Charlie H. Front Desk Sup… Show more
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewEverything was outstanding.
Nothing was wrong.
Dear Targe, Thank you for letting us know your visit to our hotel was outstanding in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Best, Anthony Zinani General Manager
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe room was big and clean, nice roof top bar, nice area
The parking situation was not great
Hello! Thank you for taking the time to review your recent stay with us. We appreciate the kind words about our rooftop bar and your guestroom, as well as the feedback about parking. We'll ensure these are passed onto management for future improvement. Thank you again, and we hope to host you again here in Raleigh, NC!
Hello! Thank you for taking the time to review your recent stay with us. We appreciate the kind words about our rooftop bar and your guestroom, as well as the feedback about parking. We'll ensure these are passed onto management for fut… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe rooms were nice. Like a mini apartment. It came with eating utensils, pots and pans etc
The pool was extremely small and they dont offer parking. You have to pay $25 per night at a parking lot across from them. The elevator worked on and off
Dear Shakiya, Thank you so much for sharing your feedback! I’m delighted to hear that your stay was satisfactory overall, though I sincerely apologize for not delivering a truly memorable experience. We strive to exceed our guests' expectations, and your insights are invaluable in helping us improve. We genuinely appreciate your thoughts and hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay! Sincerely, Anthony Zinani General Manager
Dear Shakiya, Thank you so much for sharing your feedback! I’m delighted to hear that your stay was satisfactory overall, though I sincerely apologize for not delivering a truly memorable experience. We strive to exceed our guests' expe… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified review