Reviews of Hyatt Place Bethlehem-Downtown 3 stars
45 West North Street, Bethlehem, PA 18018, United States
Loading
Guests also reviewed these properties:
Leukerbad, Switzerland
Naxos Chora, Greece
Venice, Italy
Amalfi, Italy
Lipót, Hungary
Baile Felix, Romania
Canggu, Indonesia
Vilnius, Lithuania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRooms were great. Good breakfast. The cost of parking was too much and it was a surprise. Extra added costs plus parking added a lot extra to the overall cost. Other than that, it was good.
0pps, already typed the answer sorry.
Thank you for your thoughtful feedback. We're pleased our comfortable rooms and delicious breakfast contributed to your restorative visit, and we appreciate your honesty regarding our rates. We look forward to welcoming you back to Hyatt Place Bethlehem.
Thank you for your thoughtful feedback. We're pleased our comfortable rooms and delicious breakfast contributed to your restorative visit, and we appreciate your honesty regarding our rates. We look forward to welcoming you back to Hyatt Pl… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Parking
Dear Amy, Thank you for your review! We’re glad you enjoyed your time with us and appreciated our convenient location in Bethlehem. Parking directly across the street is available at $12 per night, and this fee helps us maintain secure and accessible options for our guests right by the property. It was a pleasure having you here, and we look forward to welcoming you back for another enjoyable visit.
Dear Amy, Thank you for your review! We’re glad you enjoyed your time with us and appreciated our convenient location in Bethlehem. Parking directly across the street is available at $12 per night, and this fee helps us maintain secure and … Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery clean and the staff was great. The breakfast bar was good. I had a great stay and will be back
Dear Foster, We're glad to hear that our team ensured that you had a great stay with a delicious breakfast and everything to your liking! Thanks for staying with us, and we hope to welcome you back soon.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBreakfast was hot and great. Different food each day
Dear Donna, Thank you for sharing your feedback with us. We're so glad you had a great stay at Hyatt Place Bethlehem. It's also wonderful that you enjoyed our hot breakfast and appreciated the variety offered each day. It was a pleasure having you here, and we look forward to welcoming you back for another relaxing getaway soon.
Dear Donna, Thank you for sharing your feedback with us. We're so glad you had a great stay at Hyatt Place Bethlehem. It's also wonderful that you enjoyed our hot breakfast and appreciated the variety offered each day. It was a pleasure hav… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewComfortable room and bed.
The ceiling was falling down in the lobby. Not very welcoming. The next day there was someone there working onnit tho.Had to park on the 5th level of the parking garage & schlep my bags up & down several flights of stairs which is not easy at my age.
Dear Carolyn, Thank you for sharing your review with us. It's great to know that you found our room comfortable. We apologize that the ceiling was falling during your stay, and we hope it did not impact your stay as we hope we can welcome you back for another stay soon.
Dear Carolyn, Thank you for sharing your review with us. It's great to know that you found our room comfortable. We apologize that the ceiling was falling during your stay, and we hope it did not impact your stay as we hope we can welcome … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location, cleanliness, breakfast and comfort.
Safe in room was old that made it hard to press the buttons and the bathroom door handle needed oil.
Dear Karas, Thank you for sharing your experience. It’s great to know you felt comfortable and well cared for during your stay, and we appreciate your note about the safe and door handle. Attention to these details helps us create an even better experience, and we look forward to welcoming you back soon.
Dear Karas, Thank you for sharing your experience. It’s great to know you felt comfortable and well cared for during your stay, and we appreciate your note about the safe and door handle. Attention to these details helps us create an even b… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation is good
As per Booking.com; free parking! No so. I had to pay a daily parking fee of $15.00 in the parking house across the street. Very conflicting information all around!
Dear Broeker, Thank you for bringing this to our attention. Confusion around parking details, especially when expectations are set before arrival, can be incredibly frustrating. Clear and accurate communication is essential, and this will be addressed with the appropriate partners to help prevent future misunderstandings. We look forward to welcoming you back for a seamless stay at Hyatt Place Bethlehem.
Dear Broeker, Thank you for bringing this to our attention. Confusion around parking details, especially when expectations are set before arrival, can be incredibly frustrating. Clear and accurate communication is essential, and this will b… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLarge room ADA compliant bath, very clean, good breakfast, great location
no real bar.
Dear Penny, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the spacious room, impeccable bathroom, and the great breakfast. Our convenient location is always a highlight, and we’re glad it added to your stay. We appreciate your note about the lack of a full bar and will certainly keep this in mind as we look for ways to enhance our amenities. We hope to welcome you back soon for another comfortable and enjoyable visit.
Dear Penny, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the spacious room, impeccable bathroom, and the great breakfast. Our convenient location is always a highlight, and we’re glad it added to your stay… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewBreakfast was amazing and the staff really looked after our family. We stayed longer than most guests and I was so thankful for their accommodations.
Parking is across the street in a parking garage. It was inconvenient to have to cross a road to get to the car, but it was safe and well lit.
Dear Poole, Thank you for your kind words! We're thrilled you enjoyed our satisfying breakfast and appreciated how our team cared for your family during your extended stay. While we understand the parking setup wasn’t ideal, we’re glad you found it safe and well lit. We’d love to welcome you back to Hyatt Place Bethlehem!
Dear Poole, Thank you for your kind words! We're thrilled you enjoyed our satisfying breakfast and appreciated how our team cared for your family during your extended stay. While we understand the parking setup wasn’t ideal, we’re glad you … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewIt was a nice size room
The room was clean but it was a little garbage in the garage can and the TV was on when I entered the room no night light over the table and no microwave in the room and no heating pool you need to take the advertising of heating pool out of your ad and please let it be free parking shouldn't have to pay 12 dollars a night for parking and I'm at your hotel not fare.
Dear Shayntte, Thank you for taking the time to share your insights with us. We're glad you enjoyed the spacious layout and cleanliness of our rooms. That being said, we're currently reviewing how we present amenities to ensure everything is accurately reflected and up to date, and we’re actively working to improve clarity around services like parking and pool availability. It was a pleasure having you here, and we’d be happy to welcome you back for a better and more seamless stay.
Dear Shayntte, Thank you for taking the time to share your insights with us. We're glad you enjoyed the spacious layout and cleanliness of our rooms. That being said, we're currently reviewing how we present amenities to ensure everything i… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewRoom was great.
Breakfast was a bit lack-luster in terms of variety but good quality food.
Dear Deborah, Thanks for your feedback! It's wonderful to hear that you enjoyed your experience with us, and we'll be sure to pass along your comments to our team for review. Your input is invaluable, and we hope to welcome you back to Hyatt Place Bethlehem soon!
Dear Deborah, Thanks for your feedback! It's wonderful to hear that you enjoyed your experience with us, and we'll be sure to pass along your comments to our team for review. Your input is invaluable, and we hope to welcome you back to Hyat… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe staff were awesome!! Rose, Maggie, Magenta and Kris were exceptional! Parking was a breeze and our room was roomy and spotless!
I wish our room had a microwave but not the end of the world.
Dear Anderson, It was a joy to have you here at Hyatt Place Bethlehem, and we're delighted your stay with us earned a perfect rating. We'll be sure your compliments are shared with our team, and we thank you for your helpful tip regarding our accommodations; your feedback will certainly be kept in mind. We hope to welcome you back soon!
Dear Anderson, It was a joy to have you here at Hyatt Place Bethlehem, and we're delighted your stay with us earned a perfect rating. We'll be sure your compliments are shared with our team, and we thank you for your helpful tip regarding o… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified review