Reviews of Hyatt Place Boca Raton 3 stars
100 East Palmetto Park Road, Boca Raton, 33432, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe front desk was really helpful!
Location, nice breakfast
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewAwesome
Lack of free parking
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean and great pool
Thank you for your kind words following your recent stay with us! We're delighted to hear you enjoyed the cleanliness of our hotel and had a great experience at our pool. We look forward to welcoming you back for another relaxing stay.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat staff
Clean
Thank you for your wonderful feedback following your recent stay with us! We’re thrilled to hear you loved your stay and found our staff and accommodations to your satisfaction. Your kind words mean a lot to our team, and we look forward to welcoming you back soon.
Thank you for your wonderful feedback following your recent stay with us! We’re thrilled to hear you loved your stay and found our staff and accommodations to your satisfaction. Your kind words mean a lot to our team, and we look forward to… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewExcelent
Excelent
Thank you for your wonderful feedback following your recent stay with us! We’re delighted to know you had such an excellent stay with us. I’ll be sure to share your kind words with our team, and we look forward to welcoming you back again soon.
Thank you for your wonderful feedback following your recent stay with us! We’re delighted to know you had such an excellent stay with us. I’ll be sure to share your kind words with our team, and we look forward to welcoming you back again s… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation, spacious room and the services. Also the Breakfast was excellent.
Nothing, everything was great, comfortable and well located .
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed our location, spacious rooms, services, and breakfast. It’s especially great to know that everything met your expectations and you had a comfortable stay. We look forward to welcoming you back soon.
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed our location, spacious rooms, services, and breakfast. It’s especially great to know that everything met your expectations and you had a comfortable stay. We look forw… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewTravel plans changed, but couldn't cancel my booking
Thank you for your review.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe beds were comfortable Housekeeping 10/10 Breakfast ladies 10/10
The charges for parking lot Bathroom door style was not functional
Thank you for taking the time to leave your review, we appreciate the feedback. We have informed our maintenance team of the bathroom door style and look forward showing you improvements we have made the next time you decide to stay with us.
Thank you for taking the time to leave your review, we appreciate the feedback. We have informed our maintenance team of the bathroom door style and look forward showing you improvements we have made the next time you decide to stay with us… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe location and the breakfast was great
The cleanliness on the room and the TV was broken. I was down there for a surgery so laying in bed bored without entertainment was unexpected. Also someone threw up red wine all over the elevator and the staff left it there while people were using it…
Thank you for taking the time to share your recent experience with us. While I’m glad to hear you enjoyed our convenient location and breakfast offerings, I’m truly sorry that other aspects of your stay did not meet expectations. I sincerely apologize for the issues you encountered with the cleanliness of your room and the inoperable television. We understand how important comfort and entertainment can be—especially when traveling for medical reasons—and I’m sorry that we fell short in providing a relaxing environment during your recovery. Additionally, I want to apologize for the condition of the elevator. What you described does not reflect the high standards we strive to maintain, and I’ve addressed your concerns with our housekeeping and maintenance teams to ensure situations like this are handled with the urgency and care our guests deserve. We value your feedback as it helps us improve, and I hope we’ll have the opportunity to provide you with a much better experience in the future. If your travels bring you back to Boca Raton, please feel free to reach out to me directly, I would love the chance to personally ensure a more comfortable and seamless stay.
Thank you for taking the time to share your recent experience with us. While I’m glad to hear you enjoyed our convenient location and breakfast offerings, I’m truly sorry that other aspects of your stay did not meet expectations. I sincere… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location and great breakfast
Hotel staff gave our room key to another guest at midnight and someone tried getting into our room and scared my wife and daughter. The staff changed the room keys but did not act concerned what so ever and made no attempt to make amends for the lack of security and safety concerns.
Thank you for your feedback. I’m truly sorry to hear about the incident you experienced during your stay. Please accept our sincere apologies for the distress this caused your family. This is not reflective of the level of care and security we strive to provide, and we are addressing this matter with our team to ensure it does not happen again. We appreciate you bringing this to our attention.
Thank you for your feedback. I’m truly sorry to hear about the incident you experienced during your stay. Please accept our sincere apologies for the distress this caused your family. This is not reflective of the level of care and security… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewNeed to pay for parking, I think it was abusive the price since we paid for the room
Thank you for taking the time to share your feedback with us. We’re glad to see that you enjoyed your overall stay. I do apologize if the parking fee came as an inconvenience. Please know that all guests utilizing our parking garage are charged a daily parking fee. As we are located in the heart of downtown Boca Raton, parking is quite limited in the area, and our garage provides guests with a secure and convenient option during their stay. We truly value your comments, and hope to have the opportunity to welcome you back on your next visit to Boca Raton.
Thank you for taking the time to share your feedback with us. We’re glad to see that you enjoyed your overall stay. I do apologize if the parking fee came as an inconvenience. Please know that all guests utilizing our parking garage are ch… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe thank you for taking the time to leave your review, we are glad to hear you enjoyed your stay with us! We hope to have you stay with us again soon!
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewGood and sumptuous
Thank you for your kind words! We're delighted you enjoyed your stay and found it so satisfying. We hope to welcome you back again soon.
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewIt was exactly what I was hoping for
N/a
Thank you so much for your kind feedback! We're thrilled to hear that your stay was exactly what you were hoping for. We hope to welcome you back to Hyatt Place Boca Raton again soon.