1150 North Arlington Heights Road, Itasca, IL 60143, United States of America
#1 of 5 hotels in Itasca
Guests' ChoiceBased on 270 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Leila
United States of AmericaWe checked in very late so I guess that's why we got a room off the lobby. It wasn't too noisy for sleeping but the kitchen was close by & activity began early for the breakfast. Nice to have a hot breakfast...eggs need work... Would have been nice to have little body lotions. All in all, a decent stay.
We liked the room set-up and it was comfortable. Did appreciate having a table (used for our suitcase) and another sink at the bar.
Stayed in April 2024
Reviewed: March 23, 2024
Olga
LithuaniaOne word- AMAZING!
Stayed in March 2024
Reviewed: February 10, 2024
Michael
United States of AmericaKing room was a very spacious and comfortable. Super convenient to O’Hare and the Alexian Brothers hospital in Elk Grove. Excellent breakfast with plenty of seating.
Stayed in February 2024
Reviewed: January 3, 2024
Kathryn
GermanyThe room was clean, but rather worn. There's mildew in the shower and dust on the baseboards. We couldn't really use the kitchenette because the faucet was dirty. The walls were thin, so although the area was quiet, you could hear other families or cleaning staff.
The hotel is well situated and our suite was spacious. There was a diverse breakfast every morning.
Stayed in January 2024
Reviewed: November 20, 2023
Alexie
United States of AmericaLoved
Stayed in November 2023
Reviewed: October 26, 2023
Tiffany
United States of AmericaThe pool was disgusting. There was dirty diapers laying around it and a film on top of the water. Breakfast was to crowded due to parents not watching their kids and letting them just run around.
The location was the best! The gentleman who checked us in was super nice.
Stayed in October 2023
Reviewed: October 23, 2023
Shulan
United States of Americawe asked a higher floor but got 2nd floor right next to elevator. There are late check in people and children ran and shouting in the hallway even after might night. The water or heater are very loud, it went off across night when neighbors upstairs using toilet and shower. Check out rule is not clear, and not staff at desk during morning hour when several people waiting to checkout.
quiet time rule
Stayed in October 2023
Reviewed: October 6, 2023
Anitaben
United States of AmericaGood
Stayed in September 2023
Reviewed: October 1, 2023
Prateek
United States of AmericaEverything was good
The room
Stayed in September 2023
Reviewed: September 22, 2023
Bradley
United States of AmericaBreakfast was a bit late coming out. Seating area for breakfast is limited and basically in the lobby. They were busy and so it was a little awkward trying to find seating to eat while simultaneously there were other guests taking up space simply waiting for their rides.
Staff were friendly and helpful.
Stayed in September 2023
Reviewed: September 6, 2023
Yaron
IsraelBreakfast was not edible
Large room
Stayed in September 2023
Reviewed: September 5, 2023
Yvonne
AustriaAdmitted, we were a bit late for breakfast (approx. 20min before closure), but the cmbination of the following facts might not lead to a good memory: * personnel (2 pax seen) seemed not too motivated referring to their communication style, facial expression, the way (posture, speed) when doing work like floor cleaning, plate clearing , e.g., I have asked for plates as there were no more. I did not hear the first answer, but as the employee disappeared I have assumed the employee would get more plates. After couple of minutes, as there were still no more plates, I have asked again and was told that the plates are currently washed - I could take a cup for the oats and plastic cutleries instead. * selection of left food was nearly nothing (cooked oat meal, dry cereals, few sausages and scrambled eggs, 2 bananas, some cut fruit) what might be ok considering the time, but the taste has space for improvement: * egg tasted like rubber, no flavor at all * cut melons tasted like cucumber (used the same chopping board?) * banana was nice outside, mainly brown inside
* receptionst was very friendly * room was nice and clean * bed comfortable * coffee machine was a nice add-on * lots of parking space * variety of breakfast is good, I guess (see items for improvement) * some restaurants in walking distance * near to a shopping mall and O'hare airport All in all we had a great stay (only 1 night), but the breakfast was a fail - in all aspects (see items for improvement).
Stayed in August 2023
Reviewed: September 4, 2023
Syed
CanadaWashroom was too small. We never had experience with that small washroom in our pther stay.
breakfast and beds
Stayed in September 2023
Reviewed: August 30, 2023
Chapelhilldurham
South KoreaNA
Big enough clean, hot breakfast Good staffs with smile! I stayed 6 nights, cant wait for get back there. Two restaurants just around the hotel. I liked the stylish, always smiling and very kind guy, Malcom !!!
Stayed in August 2023
Reviewed: August 22, 2023
Mccoy
United States of AmericaToo much pool water tracked around, but every other thing was spectacular!
They were very warm and respectful. They were courteous and caring regarding the loss of my mother.
Stayed in August 2023
Reviewed: August 11, 2023
Rashawn
United States of AmericaBreakfast could have been a little better but was ok.
Location and quite area. Easy access to Chicago.
Stayed in August 2023
Reviewed: August 8, 2023
Braxton
United States of AmericaMy only red flag would be the breakfast 🤢
Gigi was so friendly and iconic! The place was very clean and quiet. Would definitely stay again!
Stayed in August 2023
Reviewed: July 31, 2023
Narendar
United States of AmericaRoom is small
Clean and budget friendly
Stayed in July 2023
Reviewed: July 29, 2023
Audrey
United States of AmericaNothing really. I enjoyed my time.
The staff was always nice and polite, the room was clean
Stayed in July 2023
Reviewed: July 18, 2023
Pezerovic
Bosnia and HerzegovinaGood location,clean,free parking and complimentary breakfast.
Stayed in July 2023
Reviewed: July 3, 2023
Gautam
United KingdomBreakfast could have had more options/choice, especially for vegetarians. Was quite limited.
Great sized room and really happy that it came with an Iron and Ironing board which is very helpful when travelling for business. Room was very clean and was well sized to allow me to rest and also a separate area to work on my laptop. Liked the small shop at reception for purchasing additional items and snacks.
Stayed in April 2023
Reviewed: July 1, 2023
Patty
MexicoThe cleanliness of the elevators during my stay was 4 nights, and the elevators were not cleaned in 2 or more days I know because the same coffee stains were on the floor and wall. I could not log on to the internet at all the entire time I was there. Grace was not there, the other girls at the desk were of no help.
Grace greeted us with a smile and was polite and answered all my questions without any problem or hesitations. For the most part, everything was clean and smelled good. The housekeeping was great and very polite!
Stayed in June 2023
Reviewed: June 29, 2023
Lisa
United States of AmericaI wish there was a privacy curtain that went around the entire shower. That was a pretty unpleasant surprise. To be honest, the glass isn’t as frosty as you think and I was pretty uncomfortable with the lack of even the option of privacy.
The location was tucked away but close to several stations. The room was really clean and looked like new. The staff was really friendly and helpful, especially the clerk who helped us check in, though I’m sorry my poor memory forgot their name. They remembered mine though! The amount of outlets was also notable, a lot of hotels I find myself struggling to find even one so it was nice to have a few.
Stayed in May 2023
Reviewed: June 29, 2023
Sacha
United States of AmericaRoom was spacious and clean. Staff was courteous. I would recommend it to a friend.
Stayed in June 2023
Sainte-Marie-de-Ré, France
Buenos Aires, Argentina
Xiamen, China
Roccamontepiano, Italy
Ocho Rios, Jamaica
Ubud, Indonesia
Samara, Russia
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content