6025 Jefferson Drive, Independence, OH 44131, United States
#10 of 14 hotels in Independence
Guests' ChoiceBased on 986 hotel reviews
6.5Cleanliness
7.3
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
7.6
Value for money
7.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Linda
United StatesThe shower was very slick. I almost fell. They need to have some kind of sticker to make it not so slick. The corridors were unswepted.
Stayed in August 2025
Reviewed: 26 August 2025
Albert
United StatesTowel changeovers were paid options. The appliances were good; there were no plates, silverware, cups or glasses. The breakfast was deplorable: coffee, instant oatmeal, and a few energy bars.
Very clean and a very congenial staff.
Stayed in August 2025
Reviewed: 21 August 2025
Barbara
United StatesI'm old and need secure steps if use them. When at higher parking level the steps are not safe to get to lower level. They are slanted. I used the ground in a different area bec it was safer .
The desk person was very helpful . I only needed a couple dishes , silverware, And pan. - he got for me. He made sure I had a cart to get items to the room The door required. An extra strong weight to push the lever down to open. The guy opened for me..I was afraid of breaking something to push that hard room 201
Stayed in August 2025
Reviewed: 2 August 2025
Darrell
United StatesPool has been permanently closed. Breakfast was to be until 9:30 but at 8:30 all that was left were some boiled eggs and some nutragrain bars.
Room was comfortable and clean. Location was great (have stayed here before under different hotel name). Amply parking.
Stayed in August 2025
Reviewed: 28 July 2025
Wellons
United StatesNot enough washcloths and towels
I like the kitchen set up
Stayed in July 2025
Reviewed: 27 July 2025
Terry
United StatesPool is permanently closed, I knew this ahead of time but still needed the space so kept room. The air conditioner under or above our room was loud (the vibrations came through walls and floors). The breakfast was available (muffins, granola bars etc)
Room was big enough to accommodate 6+ and location was close enough to downtown for my event. Stores and food were close. My room was very spacious and clean however, other families that we knew who also stayed, said their room layout was odd and tight. Good price
Stayed in July 2025
Reviewed: 26 July 2025
Sarah
United StatesI booked back in February for a 2 queen bed deluxe studio room and booking over booked so our room was gone hand to deal with a king bed deluxe room for 5 people. Also had black mold in bathroom from to much moisture.
The location and staff was friendly.
Stayed in July 2025
Reviewed: 24 July 2025
Amber
United StatesThe pool was closed
The property was well kept, and clean
Stayed in July 2025
Reviewed: 28 June 2025
Robert
United StatesFront desk guy upon check in was unfriendly, Exhaust fan dripped water right onto toilet
Coffee was decent
Stayed in June 2025
Reviewed: 19 June 2025
Cindy
United StatesCable was terrible remote was broke but still worked though.
The refrigerator wasnt working good. The main door was difficult to open and close had to slam it all the time. Other than it was okay.
Stayed in June 2025
Reviewed: 17 June 2025
Christina
United StatesOutdated insides. There are unsaid charges at arrival for the plates, pots and pans. Breakfast was grab and go snack. Not a breakfast selection. Pool is permanently closed. Vending machine in middle doesn’t work. Staff knows but say they aren’t responsible so take a risk. Walls are paper thin! You heard every door close on your floor and every elevator ding if close to your room.(We were in room 14 on our floor). Pull out couch is not meant for sleeping, you sink into the 4in mattress 😩
Staff was very nice and accommodating.
Stayed in June 2025
Reviewed: 9 June 2025
Leslie
United StatesGrab and go breakfast. But when i looked back it was clearly advertised
Comfortable clean rooms
Stayed in June 2025
Reviewed: 9 June 2025
Holly
United StatesThere were a few things broken that we asked them to look at. We were told they would, we got back from kite concert and they still weren’t fixed. One being the sink stopper that wouldn’t go up so the sink was half full of water. The second being the smoke detector has a bad batty and it flashed a white light all night that light up the room There was no sleeping
The rooms were spacious and off a main interchange
Stayed in June 2025
Reviewed: 25 April 2025
La'
United StatesThere pool is permanently shut down. The breakfast they offered wad in a to go bag. We went there based on what they advertised online. It was a little disappointing.
it accommodated our family of 6
Stayed in April 2025
Reviewed: 17 April 2025
Lonny
United StatesElevator was broke
Stayed in April 2025
Reviewed: 11 April 2025
Nagaraju
United StatesBreakfast included but there is no breakfast served at the location of hotel. We have protein bars and cup cakes served in the breakfast. I haven’t seen Bread and oatmeal.
Stayed in April 2025
Reviewed: 26 March 2025
Lisa
United StatesStaff,excluding young lady that checked us in, was not pleasant. There were no working lights at entrance at night. Noisy hallway all hours- broken elevator
Beds comfortable Location
Stayed in March 2025
Reviewed: 6 March 2025
Tiffany
United StatesThere was only one elevator, the pool was closed, and there wasn't any breakfast. There was blood on our curtains in the room. Hotel needs little updates.
By the hotel being a old Hilton it was modern but still needs update.
Stayed in March 2025
Reviewed: 6 March 2025
Brenda
United StatesPolice were on property too often. Made me very uncomfortable with the situation.
The room was spacious, and the kitchenette was great
Stayed in January 2025
Reviewed: 3 March 2025
Nadiyah
United StatesBed uncomfortable, hair on towels, loud neighbors
Walk in shower
Stayed in March 2025
Reviewed: 2 March 2025
Warren
United StatesSink basin would not drain. This is ANNOYING! They should test and clean all room drains periodically to make sure the sinks drain. Toilet would not adequatley flush. Just toilet paper would not flush. I was afaid to use it and not have it fully flush. So in the morning, after I put all my luggage in my car, I used the guest bathroom on the first floor. Water faucet at sink was no hot, just warm. I did not try the shower.
I have stayed here several times before and was very satisfied. That being said , I will look for another hotel the next time. I was on the fifth floor. Odor of Marajuana in halls. This not the fault of the hotel. My room did not smell. Room was clean, and spartan. Needed to go to the desk to get a disposable coffee cup to make tea. Also asked for and received additioanal towels.
Stayed in March 2025
Reviewed: 10 February 2025
Mary
United StatesHostess could have taken the time prior to 6 am to be sure the coffee was working
Coffee maker was not working No time to wait long after 6:15 with needed to get to work
Stayed in February 2025
Reviewed: 9 February 2025
Anderson
United StatesGood parking. Easy access to roads.
Stayed in February 2025
Reviewed: 3 February 2025
Sarah
United StatesLoud, other people stay there are certainly loud and finding somebody else's garbage in your dresser in your bedroom this little disturbing.
Location
Stayed in February 2025
Illertissen, Germany
Montieramey, France
Belgrave, Australia
Porlock, UK
Marsala, Italy
Montmartin-en-Graignes, France
Melide, Spain
Catania, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content