2220 Grapevine Mills Circle West, Grapevine, TX 76051, United States of America
#12 of 17 hotels in Grapevine
Guests' ChoiceBased on 736 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Gary
United States of AmericaIf we had made it for breakfast. We checked in so late, we needed the sleep. Also, daughter woke up with a rash on her face, and we’re wondering if sleeper sofa bedding had been changed recently.
Slept over and missed breakfast. I don’t think we were told hours for breakfast.
Stayed in May 2024
Reviewed: April 24, 2024
Nitish
BelgiumFacilities
Breakfast
Stayed in April 2024
Reviewed: April 23, 2024
Yuichiro
JapanNo security box in the room.
Good price with room size and facilities, comfortable, kind staffs.
Stayed in April 2024
Reviewed: April 22, 2024
Kovac
United States of AmericaThe beds weren't completely comfortable like I would hope for a hyatt
The cleanliness of the class was great.
Stayed in April 2024
Reviewed: April 16, 2024
Porter
United States of AmericaThe bed was toooo soft and feathers had me itching
The guy at front desk was friendly and respectful
Stayed in April 2024
Reviewed: April 13, 2024
Bill
United States of AmericaIt’s in need of some updating. The floors in the elevator are badly cracked, and the wall have seen some wear and tear. My room was fine, but the furniture shows some wear. Bar is very small. Staff was excellent! There are very few options for floor without a car or taxi. I did walk to the Hilton next door where they have a pretty good restaurant
Close to the Gaylord event center
Stayed in April 2024
Reviewed: March 31, 2024
Alejandro
MexicoSome more treadmills at the gym will be nice
Location
Stayed in March 2024
Reviewed: March 31, 2024
Ashley
United States of AmericaThe coffee pot in the room was broken and the floor wasn't cleaned well (electric razor part found by vanity).
The room was spacious and comfortable. The breakfast provided was good with plenty of options. Staff was courteous and helpful. The location was perfect for our plans in town.
Stayed in March 2024
Reviewed: March 28, 2024
Christopher
AustraliaGreat rooms and great people. The shuttle was so helpful. I will definitely stay again.
Stayed in March 2024
Reviewed: March 28, 2024
Katherine
United States of AmericaIt was very loud and busy. Breakfast quality has gone down since last stay
Stayed in February 2024
Reviewed: March 24, 2024
Taylor
United States of AmericaI wish I had asked for a room with a bathtub. The coffee in the room didn't taste good at all. I think it's the water so maybe a few bottled waters would have been nice to have in the room.
Breakfast was good but the eggs weren't real eggs. You could tell they were powder eggs. Would have enjoyed fresh fruit. Overall it was good.
Stayed in March 2024
Reviewed: March 22, 2024
Melinda
United States of Americathe sofa in the room had a big rip in it
comfortable and clean
Stayed in February 2024
Reviewed: March 21, 2024
Frances
United States of AmericaN/A
N/A
Stayed in March 2024
Reviewed: March 8, 2024
Gavin
New ZealandTaxi fare airport to hotel $40.00 bit steep…not too far away
Everything great, Close to malls. Free breakfast, shuttle back to airport good. Getting a late checkout was lovely for late night departing flight. Beds were comfy as. Perfect
Stayed in March 2024
Reviewed: February 29, 2024
Scali
CanadaBreakfast was inconsistent. Yogurt in 1 big bowl? No milk 1 day. No toast or regular bagels another.
Shuttle service was very good and reliable. Staff was responsive. Good location.
Stayed in February 2024
Reviewed: February 19, 2024
Jeff
United States of AmericaBreakfast was sub standard for hotels
Price, location
Stayed in February 2024
Reviewed: February 17, 2024
Katrina
United States of AmericaThe walls and doors in room were nasty, didn’t know housekeeping was not every day
Staff and breakfast
Stayed in February 2024
Reviewed: February 13, 2024
Canole
United States of Americathe beds were not comfortable
Stayed in February 2024
Reviewed: January 19, 2024
John
AustraliaNo complaints.
We flew in at 5am and had a flight back home to Australia at 9pm that night. A room became available early so we were allowed to check in early which was fantastic. We love the proximity to Grapevine Mills Shopping Centre.
Stayed in January 2024
Reviewed: January 17, 2024
Michelle
United States of AmericaGetting charged to my credit card a portion of the bill that my dad had already paid in full. Asked about it while there and was told it wouldn’t post only show as pending. Returned home and it posted requiring a call to front desk to get it taken off
Location, clean, breakfast, lots of lounging area. Good WiFi, nice staff, plenty of parking
Stayed in January 2024
Reviewed: January 8, 2024
Stacie
United States of AmericaGood location, right across from grapevine mills
Stayed in December 2023
Reviewed: December 27, 2023
Adriana
United States of AmericaEverything was great !
Breakfast was great , staff was very helpful, kind and professional. Shuttle staff was great as well!! Loved the elf on the self jumping from place to place !!!
Stayed in December 2023
Reviewed: December 27, 2023
Lara
United States of AmericaThe bathroom was slightly too small and a bit uncomfortable to maneuver in but not a deal breaker! And it would have been nice to have some firmer pillows mixed in with the soft ones.
Perfect location within a 10 minute drive to the airport by shuttle. The room was clean. The staff was friendly, helpful, and responsive. The room had a great TV. And a small separation between the beds and pullout couch. The beds were comfortable. The shower had good water pressure and necessary toiletries. The hotel had a snack bar with plenty to choose from. And it is in close proximity even within walking to a few restaurants.
Stayed in December 2023
Reviewed: December 25, 2023
Donna
United States of AmericaGreat location. Room big enough for 5 family members. Very comfortable. Great Breakfast
Stayed in December 2023
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