Parking was pricey so we skipped it

Staff was friendly and helpful. Room was nice and very clean. There was a good variety of foods for breakfast.

Stayed in August 2025

Unfortunately their pool was out... this reflects poor maintenance and that affected us and other guests

room really good, staff are super helpful, business printer and computer really useful. a great gym. Also a card/coin washing machine and dryer on site.. that was not so clear in the booking and should be promoted as a huge plus

Stayed in June 2025

no complain

I like the hotel. Location was great

Stayed in August 2025

room

Stayed in August 2025

Location and staff was good breakfast bar was excellent

Stayed in June 2025

The shower was a little clunky. The handle fell off a couple times and the water would come out of both faucets even when you were trying to take a shower.

Good location to downtown, very clean and comfortable. Felt pretty secure there. The staff were always friendly and helpful. The man who checked us in the evening was very kind and very helpful.

Stayed in May 2025

Their customer service/employees were not helpful. I was given false information on things they would help with. From accommodations to breakfasts. Front desk said breakfast would be free after I ask for clarification since their website and paper he handed to me said otherwise, front desk reassure it would be free, ended up not free. I didn’t mind paying just annoyed with the false information. They only provide valet parking, they suggest to use parking next door for cheaper or park on the street. Lastly, breakfast was not really that good. I’ve work at a lower income hotel before and feel like that complimentary breakfast was better.

The rooms were nice, good location, near all the tourist areas.

Stayed in May 2025

Does air conditioning in a room refresh the air? Does it just cool or heat the air? I would prefer if the windows in the room could open at least a crack, so I could air out the room before sleeping, rather than just cooling it down

I like large room space.

Stayed in April 2025

Very spacious rooms and the staff were so kind. Refund of the deposit held was done immediately.

Stayed in January 2025

The parking rates were all screwed up. It says it's $30 to park overnight but that was not the case. We could not understand the parking rates because they were unclear. It is located on a busy street and very humid in the hallways due to the on-site pool.

I really liked the location of the hotel. You are literally in the heart of the city and within walking distance of a lot. I really liked being next door to Walgreens. Parking is next door which is a huge plus. The room was clean and housekeeping was friendly, helpful and accommodating.

Stayed in March 2025

Breakfast was ok. Few food options to choice from.

Stayed in April 2025

We were overbooked and had to stay at Hyatt Garden-staff were very helpful

Location; clean

Stayed in March 2025

I recently booked the hotel for my mom and my daughter, and unfortunately, the experience did not meet expectations. First off, the food was a major letdown. The breakfast, in particular, was very basic, offering little variety or flavor. It was disappointing to start the day with such a poor meal. On top of that, the utensils provided were paper and plastic, which felt cheap and inconvenient. Additionally, the hotel failed to prepare the sofa bed. It had to be set up for my daughter, but it wasn’t ready upon the arrival, which was frustrating and inconvenient.

Overall, while the staff was polite, these issues made the stay less enjoyable, and I would think twice about returning.

Stayed in March 2025

noisy heating system

Stayed in March 2025

Breakfast was mid, air conditioning in the room was bad, bed linens were too thick and not comfy

Staff service was good

Stayed in March 2025

The parking

Clean and new

Stayed in December 2024

The staff vacuuming the breakfast area during breakfast hours.

Quiet and Nice rooms.

Stayed in February 2025

We were a little disappointed that the indoor pool was unavailable during our stay, which was one of the reasons we picked this Hyatt location.

The room was spacious and comfortable as well as clean. Close to Metro Foggy Bottom station, making visiting the monuments easy.

Stayed in February 2025

Lights in the bathroom weren’t working

Stayed in February 2025

“City view” is not necessary true. Just a view of the building across the road.

Large room. Decent breakfast. Fairly central location.

Stayed in January 2025

The parking is only Valet. I am not sure if I have to pay but I didn't ask

The people who works here are very friendly

Stayed in January 2025

The price charged for the room was extremely high. I paid around $750, while Booking.com was listing it for $299 on the same day. Since I had paid in advance, I couldn't do anything about it. It left me feeling deceived.

The hotel is conveniently located near the main attractions. The breakfast was enjoyable, and the room was spacious, clean, and comfortably accommodated two adults and my daughter.

Stayed in January 2025

Close to metro station and bus stops, the room was big and comfortable, and the breakfast was good.

Stayed in January 2025

We did not have enough towel and lotion in the room (three set for 4 people). Plus they did not refill tea and coffee every day.

The people at the reception were very welcoming and smiling. Plus the service is great, easy to book. Check in and check out was smooth.

Stayed in January 2025