Reviews of Hyatt Place Des Moines Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
418 6th Avenue, Des Moines, IA 50309, United States
#31 of 54 hotels in Des Moines
Guests' ChoiceReview Score
Based on 305 hotel reviews
7.4Score breakdown
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Cleanliness
7.9
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Comfort
7.9
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Location
8.6
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Facilities
7.5
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Staff
8.5
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Value for money
7.3
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Free Wifi
7.5
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Reviewed: August 29, 2025
Anita
United States9 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
Noisy neighborhood. The $30 parking fee was not noted when I made the reservation.
Great Breakfast. Friendly staff. Comfy bed.
Stayed in August 2025
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Reviewed: August 18, 2025
Paige
United States4 Reviews8.0“Great visit, clean room, wasn't bothered.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
N/a
Waking distance to things in the area. Parking garage with only one way to use it with the key card.
Stayed in August 2025
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Reviewed: August 13, 2025
Spenser
United States15 Reviews4 helpful votes8.0“Great location, comfy room, bad WiFi”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 3 nights
WiFi was extremely weak, barely able to watch videos on my phone or iPad. Unable to download a new app on my phone due to constant disconnection.
Hotel is very conveniently located close to restaurants and bars, very walkable area that's only about a 5 minute walk from the Des Moines' Downtown Farmers’ Market. Room was very comfy and clean.
Stayed in August 2025
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Reviewed: July 27, 2025
Janice
United States9 Reviews8.0“btw I see that my "rating is an 80 for the property/experience. I would not rate it an 8,0 because”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 3 nights
first night couldn't get my air conditioner to work under 78-80 degrees. called front desk to notify and she seemed non plussed. After some discussion, said " Well I guess I can tell my maintenance person about it but I doubt Ill get a response" The next day, no one offered to help look in to the heat of the room. I stayed most of the next night there with a friend and I couldn't face another night feeling like it was over 80 degrees that was registered in the room thermostat. The next afternoon the wifi was out, I was told " due to a storm overhead and will be out for several hours most likely" Person sounded bored and put out that I would even call about the outage and made to feel like I was an idiot not to know that if there is rain, that the wifi would be out.
food excellent, workers very friendly and made great oatmeal and eggs. Everyone seemed to enjoy their breakfast even though quite busy there.
Stayed in July 2025
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Reviewed: July 25, 2025
Kyle
United States4 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like the parking situation. Its a straight up scam. The furnishings are straight out of the 90s. Not updated, felt old and smelled old.
It was pretty cheap.
Stayed in July 2025
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Reviewed: July 22, 2025
Verbanac
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub
- • Stayed 1 night
- • Submitted from a mobile device
Had to pay extra for parking
Clean. Good food. Comfortable.
Stayed in July 2025
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Reviewed: July 16, 2025
Judith
United States6 Reviews7.0“Was hoping for a better night sleep.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 1 night
The mattress on the king size bed was very uncomfortable (it felt old).
The staff were exceptionally friendly and helpful.
Stayed in July 2025
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Reviewed: July 10, 2025
Carlos
United States6 Reviews2 helpful votes7.0“Good staff”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Security staff did not ask for id when replacing card
Location
Stayed in July 2025
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Reviewed: July 9, 2025
Vadim
United States10 Reviews1 helpful vote8.0“Reasonable stay in downtown Des Moines, IA”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
Parking, provided by the hotel is #30 per night. Empty parking lots in 3-5 min walking distance for just $10. As a workaround: check-in, unload the car and park in a distance. We reserved a room for 4 but we had towels, bed linen, pillows for 2-3.
Great location - walking distance to restaurants, quay, etc.
Stayed in July 2025
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Reviewed: July 9, 2025
Jill
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The man at the front desk and $30 for parking.
The gentleman that greeted me was extremely rude and even rolled his eyes at me at one point.
Stayed in July 2025
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Reviewed: June 17, 2025
Joe
United States8 Reviews7.0Good- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 2 nights
Parking was my main challenge - Information on the website was sparse and not helpful for my arrival. I tried to call the front desk shortly before my arrival but they did not pick up. For the benefit of anyone reading this, they DO have a ramp and it is located across the street from the front door, however you can NOT park in there when you arrive. You have to check in first and your room key will get you into the ramp. The issue I had is where to put the car while I checked in. I guess most of the time you can just park on the street right by the front door or across the street. Do NOT try to enter the parking garage located behind the hotel - it is not public and you'll have to back up a long way.
Location and breakfast were both very good. Front desk and lobby facilities including food/drink options were convenient. Furniture and carpet was showing some wear and tear but it was all clean.
Stayed in June 2025
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Reviewed: June 7, 2025
Sarah
United States1 review7.0“Decent Convenient Stay for Downtown Activities”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds with Sofa Bed and Roll-In Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Parking was a nightmare and cost an extra $30.
Great location. Easy to get to
Stayed in June 2025
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Reviewed: May 26, 2025
Shay
United States1 review6.0Pleasant- • Family with young children
- • King Room with Sofa Bed - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
The roll out bed was very uncomfortable. My son ended up sleeping on the couch and not the pull out bed. Those definitely need replaced. Couch very old and outdated.
Location
Stayed in May 2025
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Reviewed: April 25, 2025
Mike
United States21 Reviews3 helpful votes6.0“Disappointed”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Really needs updated, worn carpet old room furniture. Not the most clean shower.
Location
Stayed in April 2025
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Reviewed: April 23, 2025
Heathetr
United States3 Reviews8.0“Okay for wrestling tournament”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Parking fees
Skywalk
Stayed in April 2025
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Reviewed: April 10, 2025
Walter
United States12 Reviews8.0Very Good- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options could be better
Stayed in April 2025
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Reviewed: March 26, 2025
Scott
United States55 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast could’ve been a bit better.
Great location, very convenient for our travel purposes.
Stayed in March 2025
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Reviewed: March 24, 2025
Mikekena
United States2 Reviews8.0Very Good- • Business trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
No one switched out my towels or cleaned after the first night.
Breakfast was good, location was great.
Stayed in March 2025
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Reviewed: March 17, 2025
Agustin
United States22 Reviews1 helpful vote7.0“Great stay, friendly staff but older facilities”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
It was older than expected. It needs some refresh
It was well located and the staff was very friendly. Also decent breakfast compared to other hotels
Stayed in March 2025
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Reviewed: March 16, 2025
Jolene
United States11 Reviews7.0“Had a bed”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Parking not included in the hotel fee it’s an additional $30 The water pressure in the shower had none at all.
Very close to an event we were going to.
Stayed in March 2025
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Reviewed: March 9, 2025
Sandstrom
United States4 Reviews8.0“Perfect location in downtown DSM.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The shower water pressure was pretty low and the swimming pool water was chilly
Location was awesome. The room was spacious and clean. Breakfast was good.
Stayed in March 2025
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Reviewed: February 19, 2025
Emma
United States1 review7.0“the parking was $30 a night which is ridiculous”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
expensive parking
good location
Stayed in February 2025
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Reviewed: February 11, 2025
Kayla
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The front desk ladies were amazing! All of them during the stay
Stayed in February 2025
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Reviewed: February 3, 2025
Alejandro
United States1 review6.0“I don’t comeback any more”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I payed expensive parking just for a day , no microwave in rooms, the pool water was very cold
The people work was kind
Stayed in February 2025
